Reviews

Average Ratings

4.9
1025 lifetime reviews. Includes reviews of Norman Frede Chevrolet from DealerRater.com
  • Recent visit

    Met with Nathan to buy a used car. He was professional and I felt very comfortable dealing with him. Although I didn't buy from him, I would recom...

    Dealer Response

    Jessica, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Nathan pr...


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    Met with Nathan to buy a used car. He was professional and I felt very comfortable dealing with him. Although I didn't buy from him, I would recommend him abd his dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jessica, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Nathan provided a comfortable and welcoming visit. We thank you very much for the recommendation and referral! Sincerely, The Norman Frede Chevrolet Team


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  • excellent expierence
    November 6, 2017

    Tab Billups was excellent again as usual, he and the staff make the car buying an easy and excellent time. from ordering,financing and all the det...

    Norman Frede Chevrolet

    Thank you for taking the time to give us feedback on your latest purchasing experience at Norman Frede Chevrolet. We're glad to hear that Tab and ...


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    Tab Billups was excellent again as usual, he and the staff make the car buying an easy and excellent time. from ordering,financing and all the details of explaining the vehicle inside and out. Thanks again for making it fun...

    Does recommend this dealer
    Norman Frede Chevrolet

    Thank you for taking the time to give us feedback on your latest purchasing experience at Norman Frede Chevrolet. We're glad to hear that Tab and the rest of the sales team were able to give you an easy and fun experience. Thank you for your continued business and enjoy your new car! Sincerely, Norman Frede Chevrolet Team


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  • quite lackluster
    November 4, 2017

    I made an online reservation for an Oil Change and Multipoint Inspection on my 2017 Tahoe and received a confirmation and a reminder but when I ar...


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    I made an online reservation for an Oil Change and Multipoint Inspection on my 2017 Tahoe and received a confirmation and a reminder but when I arrived they had no record of the reservation and didn't seem particularly concerned. After finally deciding to do the work the Oil Change took nearly an hour and there was no mention of the Multipoint Inspection having been completed. The Service Advisor was friendly but the service overall was quite lackluster. As far as I know, the service has never been entered into the myChevy database, I had to do it myself.

    Does recommend this dealer
    Came in for service or repair

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  • TO ALL LIFED TRUCK BUYERS AND OWNERS

    THEY WILL NOT SERVICE YOUR TRUCK UNDER BUMPER TO BUMPER FACTORY WARRANTY BECAUSE IT IS LIFTED.


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    THEY WILL NOT SERVICE YOUR TRUCK UNDER BUMPER TO BUMPER FACTORY WARRANTY BECAUSE IT IS LIFTED.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent customer service
    October 2, 2017

    I took my camaro to Norman Frede Chevrolet and I was very pleased with Trever who kept everything on point for me. He called me every day to let m...

    Norman Frede Chevrolet

    Thanks for your awesome review! I'm very happy to hear that our staff was of such great help to you. He takes pride in his customer service and al...


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    I took my camaro to Norman Frede Chevrolet and I was very pleased with Trever who kept everything on point for me. He called me every day to let me know what's happening with my car.I had no worries. I also got Excellent customer service from Linda ( from the office) and Jose who gave me rides from and to the dealership. I can highly recommend this place to anyone!!!

    Does recommend this dealer
    Came in for service or repair
    Norman Frede Chevrolet

    Thanks for your awesome review! I'm very happy to hear that our staff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.Regards,Norman Frede Chevrolet Team


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  • Life Long Customer
    August 23, 2017

    Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him fo...

    Norman Frede Chevrolet

    Brian, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know th...


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    Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him forever. Not once did I ever get the feeling of being high pressured into making a decision. Everyone at the dealership always goes above and beyond to help you in anyway they can and a great customer experience is what???s it???s all about. It???s the difference between a one time sale and a life long customer. A big part of our decision to come back to Norman Freede Chevrolet is their outstanding service department. The service department can make it or break it if there's no service after the sale.

    Does recommend this dealer
    Norman Frede Chevrolet

    Brian, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Greg and Eddie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Norman Frede Chevrolet Team


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  • Great service
    August 17, 2017

    Prompt replacement of air bag and free, because of warranty. This is my third vehicle purchased from this dealership. Very pleased with their work...


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    Prompt replacement of air bag and free, because of warranty. This is my third vehicle purchased from this dealership. Very pleased with their work, that's why I keep coming back.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    July 29, 2017

    I went knowing the purpose and usage of a vehicle, not the model and was allowed my time and space to make my own choice. No high pressure

    Norman Frede Chevrolet

    We appreciate you for letting others know about your experience at Norman Frede Chevrolet. If you ever need anything in the future, please don't h...


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    I went knowing the purpose and usage of a vehicle, not the model and was allowed my time and space to make my own choice. No high pressure

    Does recommend this dealer
    Norman Frede Chevrolet

    We appreciate you for letting others know about your experience at Norman Frede Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Norman Frede Chevrolet


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  • Professional honest people
    June 12, 2017

    This dealership is the opposite of what you think of when you think of a used car dealership. They're very honest and quick to respond to your c...

    Norman Frede Chevrolet

    Thank you for your feedback., It is important our customers feel completely confident with the customer service they received and it made us happy...


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    This dealership is the opposite of what you think of when you think of a used car dealership. They're very honest and quick to respond to your concerns about the vehicle you're purchasing. And the vehicles on their lot or well-maintained and quickly repaired if needed, so I bought an SUV with confidence the process is very fast, and you do not have to plan a whole day wasted just buying a car. They got me in and out in 3 hours!!

    Does recommend this dealer
    Norman Frede Chevrolet

    Thank you for your feedback., It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Norman Frede Chevrolet Team


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  • Edgar Urias gets my referrals
    May 3, 2017

    Low Pressure sale and I'm totally satisfied. I will recommend Edgar and Norman Frede Chevrolet to anyone buying a new Car. Thank you for a comfort...

    Norman Frede Chevrolet

    Thank you so much for the nice review, Robert! We really appreciate this feedback and we'll be certain to share your compliments with Edgar and th...


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    Low Pressure sale and I'm totally satisfied. I will recommend Edgar and Norman Frede Chevrolet to anyone buying a new Car. Thank you for a comfortable easy transaction

    Does recommend this dealer
    Norman Frede Chevrolet

    Thank you so much for the nice review, Robert! We really appreciate this feedback and we'll be certain to share your compliments with Edgar and the rest of the staff. We pride ourselves on offering high-quality customer service, and we¿¿¿re glad we were able to take care of you. It was our pleasure! Regards, Norman Frede Chevrolet Team


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