Volkswagen of Oakland

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Volkswagen of Oakland Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

At VW of Oakland, customer satisfaction is our number one priority, and we mean it when we say, "Nobody will work harder

...

or care more". We will always go above and beyond because we believe with exceptional service, honesty, and hardwork, we can build long term relationships. The biggest thing that seperates us from other dealers is our non-profit organization that we fund, the Love From Margot Foundation (www.lovefrommargot.com). We believe businesses have a moral duty to give back to the community, and we have found a way to give back to ours. This is what drives us, this is our difference, and that's why you should do business with us!

"Volkswagen of Oakland - Best cars, best prices"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
220 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 9, 2020

    The staff were courteous, price was fair. The process went smoothly and the salesman was informative. Would definitely go back and recommend others to... go there

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 28, 2020

    Internet manager Dennis is first class.No BS.Answered all my questions and came thru with everything he said he would.I highly recommend Dennis and VW... Oakland..I got what I wanted and it was a great experience..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • March 8, 2019

    Came here to get a used car left with a new one! So happy with the experience here. Very friendly staff and they make it a very smooth and easy process... here!! Thanks a lot guys!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 27, 2019

    Let me do you a favor by not buying a car from this location. I had no *real* issues with this dealership until the sunroof that was installed in my car... was literally pulled out by the dryer in a car wash. After a handful of phone calls/research, it turned out VW of Oakland contracted with a third-party installer for an aftermarket product. Having said this, there was a safety recall goes back to 2011 and according to the manufacturer, I was never notified by VW of Oakland. When I called VW of Oakland of what had happened, they expressed zero empathy. Instead, the owner of the dealership became defensive and hung up the phone on me when all i wanted was him to help me identify that installer, who was probably under more of a primary obligation to provide me with notice that there was a safety recall 9 years ago. I don't think it's right for the dealership to take the position that they share no responsibility to ensure that in those situations where they coordinated the installation of these sunroofs as a sales incentive, they too had a responsibility to make sure the manufacturer had a way to connect with the end user in case of a recall or similar issue. Take this information as you see fit, but do yourself a favor and be cautious of when a salesman offers to throw in a sunroof!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    I had a very great experience from buying my car to servicing it here such a great energy !!! Everyone is really nice and helpful

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 9, 2019

    I was walking home from work, noticed a beautiful red Tiguan in showroom, I went in and was immediately greeted by Athena and she offered me coffee, (it... was cold and rainy) so thoughtful -I asked about the Tiguan it’s a beauty, red exterior with white gray interior with black piping- we chatted for a while and I told her I wanted my wife to see it-and that I would be back on the weekend-she said good night and we will see you then-she was very professional...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 8, 2019

    Highly recommend Joey Flores if you need to buy a car. Super helpful and patient with all my questions. I had no idea buying a car could be this painless.... Thanks Joey!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2019

    Joey Flores is the nicest and most genuine salesman I have ever dealt with. As a woman, I have had many experiences not being taken seriously, or practically... ignored, especially if I am with a man, while trying to purchase a car. This was not my experience with Joey. He was patient, knowledgeable and respectful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2019

    Had a great experience at Volkswagen of Oakland they really took their time with my car to make sure everything was good and right .

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2019

    Great service all the way from the beginning to the end of the sale. Joey is very patient and knows his product. If you are in the market for a new/used... car go see Joey at Oakland VW.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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