Volkswagen of Oakland

New 888-765-4145 888-765-4145
Service 888-711-0676 888-711-0676

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Reviews

Average Ratings

4.9
188 lifetime reviews.
  • Wonderful employees, fast service, clean facility

    Wonderful customer service by each employee! I was in and out with my new car in much less time than I expected.

    Dealer Response

    Thanks Madilyn for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes v...


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    Wonderful customer service by each employee! I was in and out with my new car in much less time than I expected.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Madilyn for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Warm regards, Volkswagen of Oakland Team


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  • Felt the love

    From the first moment I called, I received responsive and respectful service. Friendly, efficient, professional, problem solving - I felt VERY tak...


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    From the first moment I called, I received responsive and respectful service. Friendly, efficient, professional, problem solving - I felt VERY taken care of ! Thanks VW of Oakland !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Car drives like new now. Air bag recall was handled and now we have fewer worries as we drive along.

    Dealer Response

    Stefanie, thank you for leaving us your amazing review! I am happy to hear that you were pleased with the service you received from Volkswagen of ...


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    Car drives like new now. Air bag recall was handled and now we have fewer worries as we drive along.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stefanie, thank you for leaving us your amazing review! I am happy to hear that you were pleased with the service you received from Volkswagen of Oakland. If there is anything more that we can do, please come back and see us again. Take care! Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • Thank for being so kind

    Very helpful crew and very nice manager ! David was moving fast (salesmen) and knew his stuff well , they made me feel comfortable .

    Dealer Response

    Hi Andrew! Thank you for this great review! I'm very happy that David and our team were here to help you and treated you with the customer service...


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    Very helpful crew and very nice manager ! David was moving fast (salesmen) and knew his stuff well , they made me feel comfortable .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andrew! Thank you for this great review! I'm very happy that David and our team were here to help you and treated you with the customer service we know you deserve. Please don't hesitate to reach out to us if you have any other concerns. Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • Outstanding customer service.

    Richard Colbert my sales rep provided outstanding service. He was couteous, patient, understanding, very Knowledgeable, and followed up with most ...

    Dealer Response

    Thank you for writing about your visit with us, Sabrina! I am happy to hear that Richard and Sully were able to provide you with the outstanding c...


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    Richard Colbert my sales rep provided outstanding service. He was couteous, patient, understanding, very Knowledgeable, and followed up with most of my questions. The manager Sully was very friendly and curteous as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Sabrina! I am happy to hear that Richard and Sully were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • My Experience was awesome and I I didn't wait long

    well as soon I arrived Joshua Lehr came to greet us and he was very nice he explained everything and treated us like if he already knew us I was n...

    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Juan! Joshua and the rest of our team are dedicated to provide a welcoming a...


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    well as soon I arrived Joshua Lehr came to greet us and he was very nice he explained everything and treated us like if he already knew us I was not sure if I was going to buy, but me and my wife felt so conffortable that we decided to stay and buy the car good Job Guys and very greatful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Juan! Joshua and the rest of our team are dedicated to provide a welcoming and comfortable experience to each and every customer that enters our dealership. I am happy to hear that you and your wife were pleased with the service you received. Please visit us if you have any concerns about your vehicle. Take care! Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • VW Oakland is a STAR!

    Armani was great! Really enjoyed my experience. They made it simple, pleasant and quick! I was driving away in my new car in no time! Truly recomm...

    Dealer Response

    Thank you for taking the time to share with us, Steven! The goal of the Volkswagen of Oakland team is to ensure a pleasant and enjoyable purchasin...


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    Armani was great! Really enjoyed my experience. They made it simple, pleasant and quick! I was driving away in my new car in no time! Truly recommend VW of Oakland.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share with us, Steven! The goal of the Volkswagen of Oakland team is to ensure a pleasant and enjoyable purchasing process for each of our customers. I'm happy to read that Armani helped you find what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • Jetta Repair

    Good communication. Very fast service for my Jetta after the water pump failed. A good loaner vehicle was supplied for a couple of days as I lived...

    Dealer Response

    Alan, thank you for leaving us your positive review! I am pleased to hear that you were satisfied with the loaner car we provided and the thorough...


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    Good communication. Very fast service for my Jetta after the water pump failed. A good loaner vehicle was supplied for a couple of days as I lived out of the area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, thank you for leaving us your positive review! I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • Great service all around, lovely facility, too.

    The service was timely and the work was done in a quality manner. The customer service and facility amenities were very satisfactory as well.

    Dealer Response

    Niloufar, thank you for leaving us your awesome review! I am happy to hear that you were pleased with the service you received from Volkswagen of ...


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    The service was timely and the work was done in a quality manner. The customer service and facility amenities were very satisfactory as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Niloufar, thank you for leaving us your awesome review! I am happy to hear that you were pleased with the service you received from Volkswagen of Oakland. If there is anything more that we can do, please come back and see us again. Take care! Regards, Chris Murphy, GM, cmurphy@oaklandvw.com


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  • Great Service

    Everything went perfect, People were friendly, nice and very helpful. They made me feel welcomed and make the process of lease a car very easy.

    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Olatokunbo! Our team is dedicated to provide a welcoming and friendly servic...


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    Everything went perfect, People were friendly, nice and very helpful. They made me feel welcomed and make the process of lease a car very easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Olatokunbo! Our team is dedicated to provide a welcoming and friendly service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please visit us if you have any concerns about your vehicle. Sincerely, Chris Murphy, GM, cmurphy@oaklandvw.com


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