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Truck City Ford

(2,903 reviews)
Visit Truck City Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (512) 504-7787 (512) 504-7787
Used (512) 504-7816 (512) 504-7816
Service (866) 441-8550 (866) 441-8550

Reviews

(2,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Truck City Ford from DealerRater.

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There’s not enough I can say about my service advisor...

There’s not enough I can say about my service advisor Mario Fuentes all I know is if you need to be taken care of this is the man you need to see. As long as I’m own a Ford I will continue to bring it to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy transaction, helpful and friendly sales and finance...

Easy transaction, helpful and friendly sales and finance folks. I’d recommend doing business with them to anyone. Vehicle (used) was spotless when I received it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service was great. Bob and Jeremy worked with me to...

The service was great. Bob and Jeremy worked with me to put me in the car I wanted! I didn’t have to wait long, everything is done up front!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is a twenty five word review for Truck City Ford to...

This is a twenty five word review for Truck City Ford to use up all twenty five words required to submit this annoying survey form.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The staff was very nice and helpful throughout the entire...

The staff was very nice and helpful throughout the entire car buying process. I just wish they would’ve given me more on my trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truck City Ford has the best service department I’ve...

Truck City Ford has the best service department I’ve ever been to. Friendly staff and quality service. They work on more than just trucks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mario in service is the best person that I deal with. He...

Mario in service is the best person that I deal with. He is very professional and great attitude every time I talk to him I would recommend him to any of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Advisor was open, transparent and above all...

Service Advisor was open, transparent and above all honest with his price quote for the work being done. This open communication is invaluable to any customer who may own a Ford vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service as always, many thanks to Mario and the...

Great service as always, many thanks to Mario and the team. Always can count on the work and service. Very good all around and consistent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic job on all work done. Mario was very helpful...

Fantastic job on all work done. Mario was very helpful with explaining the issues and the solution. Mario called the following day to check on how the truck was running. All were very professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.