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I am happy to be a part of the West Houston Subaru Team. We are known for being the Number 1 Dealership in Texas. We are able to accomplish this with an extraordinary product, an exceptional team, and amazingly loyal customers. It is an honor to be able to represent the Subaru Brand. I hope that you too will discover Subaru\u001as exceptional line of precision crafted performance automobiles and SUVs built for exhilarating, worry free ownership and unsurpassed comfort. 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Rectangle 48
Sales
Service Closed

John Eagle Acura Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

6:00 AM - 8:00 PM

Tuesday

6:00 AM - 8:00 PM

Wednesday

6:00 AM - 8:00 PM

Thursday

6:00 AM - 8:00 PM

Friday

6:00 PM - 8:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2007

The dealership experience should be simple and straightforward. That's why each of our vehicles features a Market Price. This means that the prices we show are: Based on the selling price of identical vehicles in our community.

...



Accurate and in line with what you've likely researched.
A great way to eliminate the time-consuming, back-and-forth negotiation process.

Best of all, each Market Price puts you in the driver's seat, so you can be confident doing business with our dealership. So give us a call or search our New, Used or Certified inventory to find the right deal for you.

*Not responsible for any typographical errors.

"*Market Price* Knowledgeable, Researched ,Convenient, Intellingent"

Service

Car Wash

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
465 lifetime reviews. Includes reviews of John Eagle Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2018

    JaVon is wonderful to work with, putting customer experience first!!! He is very knowledgeable and professional, and I hope to work with him again in... the future. Thom Chau is also wonderful to work with-professional, customer drive with a calming presence. Jarrett is always my go to for that last few years. I could not say enough amazing things about my experience with Jarrett each time. Thank you all

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Margsrethurn, we appreciate your feedback regarding your experience with JaVon! Thank you for taking the time to leave us a note. See you next time!


    Worked with:
    JaVon Martin

    Sales & Leasing Consultant

    (5.0) 27 reviews

    Thom Chau

    New Car Sales Manager

    (5.0) 34 reviews

  • 5.0 out of 5
    December 3, 2018

    Eric Younger has been handling my service business for years. He has always been very professional representing John Eagle Acura but he also has great... customer service skills by making his customers feel they are his most important client.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chester, we appreciate the praise of your experience with Eric! Thank you for the kind note and mention and let us know when we may be able to assist ...you next. Thanks again!


    Worked with:
    John Eagle Acura

    Social Media Team

    (5.0) 12 reviews

    Eric Younger

    Service Consultant

    (3.8) 34 reviews

  • 5.0 out of 5
    November 27, 2018

    Just replacing the battery under warranty . Every thing went smoothly and very fast without any problem. I am very happy that there was not any charge... on the replacement battery

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donguyen01, thanks for sharing feedback regarding your recent service! We're pleased to hear that everything went smoothly and we look forward to the ...next opportunity to assist you. Thanks again!


    Worked with:
    Jesus Montes

    Service Manager

    (5.0) 16 reviews

  • 5.0 out of 5
    November 19, 2018

    JaVon took the pain out of the car buying process. He was incredibly knowledgeable, straight forward, professional and patient. A 5 star rating isn???t... high enough!! I would recommend him over and over!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your 5-star ratings across the board! Thanks for taking the time to share feedback regarding your recent experience. Thanks again and se...e you next time!


    Worked with:
    JaVon Martin

    Sales & Leasing Consultant

    (5.0) 27 reviews

  • 4.0 out of 5
    November 17, 2018

    I live around 2 hours drive from John Eagle Acura. I started initial negotiation with the internet sales department, after finding out a car I was interested... in was in stock. They were responsive in the beginning, but when I tried to reach to an agreement about the sale price, the responsiveness became lesser, even though I explained that since I???m coming from far away I???m not planning on making the trip for noting. After contacting the GSM, German, the process became super smooth. We got to an agreement about the price, he verified there are no credit issues and when I got to the dealership everything went very smoothly. JaVon was waiting for my arrival. He prepared the car, waited until on the sale documents will be signed and briefly explained about the car features, though it was very close to the dealership closing, Overall the experience was good. I recommend the dealership to anyone interested in an Acura. When the times comes to replace a car I will surely consider them again,

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your 5-star praise and for driving the 2 hours to do business with us! Thank you for the note and feedback regarding Jamarr, JaVon and G...erman! Let us know when we can serve you additionally. Have a lovely weekend!


    Worked with:
    JaVon Martin

    Sales & Leasing Consultant

    (5.0) 27 reviews

    German Fuentes

    Sales Manager

    (3.3) 15 reviews

    Jamarr Carswell

    Internet Manager New Cars

    NOT RATED

  • 5.0 out of 5
    November 15, 2018

    Jarrett is the guy I go to. He takes care of my car and lets me know when service is due. I would not go anywhere else. Jarrett is great .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jarrett1, thank you for the praise! We appreciate you and your note. Let us know when we can serve you again!

  • 5.0 out of 5
    November 13, 2018

    We had our MDX services and on our way out, the cashier gave me and my daughter red roses!! The staff are friendly and accommodating.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for servicing your MDX with us! We greatly appreciate your feedback and mention of Eric and Bradley. See you next time!


    Worked with:
    Eric Younger

    Service Consultant

    (3.8) 34 reviews

  • 5.0 out of 5
    November 13, 2018

    I depend on John Eagle Acura and my Service Consultant Scott Sheley to take complete care of my TLX, that in June, 2019 will be 4 years old. I have been... driving Honda products for many years but once I got a taste of the Acura, this is my second, it???s the only car I drive. The service has consisted of ???please check things over??? and the recommended schedule. It???s important to me to have reliable transportation that holds its value and I personally enjoy quality and extra perks that make me feel spoiled rotten. I???m thankful for a Dealership that takes total care of my car, even after purchase. Signed: love to drive

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for servicing with us and mentioning Jesus and Scott! We appreciate the note and pleased to hear that your experiences with our dealership h...ave been 5-star. We look forward to serving you additionally when the time comes. Thanks again!


    Worked with:
    Jesus Montes

    Service Manager

    (5.0) 16 reviews

    John Eagle Acura

    Social Media Team

    (5.0) 12 reviews

  • 5.0 out of 5
    November 13, 2018

    Changed my appointment that day and the very friendly staff accommodated me. Great service and a comfortable waiting area. Very quick and professional... as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback! We greatly appreciate the note and look forward to serving you additionally next time. Thanks again!

  • 1.0 out of 5
    November 10, 2018

    Refused Overnight deposit refund of $1000 on vehicle not accepted on final inspection good will deposit given pending final sale. Research revealed problem... unacceptable. No possession ever claimed

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Please send us additional details of what happened to social1@johneagleacura.com. We would like to review what happened during your transaction and se...e what can be done to make it right. Thank you.

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