John Eagle Acura

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
701 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 6, 2020

    Great service for my RDX, Eric Younger has helped me with 4 Acuras over many years. He is the reason I keep coming back... He is knowlageable and straightforward.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 6, 2020

    Very easy to work with from initial sale and then through the service department Great staff from the front to the back doors! Highly recommend

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 6, 2020

    Overall great experience, while my car was being serviced, Jarrett was open and very helpful. He made the service day an easy visit and I will definitely... be returning to his location in Katy for future services.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 1, 2020

    Good customer service. Good communication during service process and they send emails with special deals and discounts. Fair price for most services (for... a dealer service department).

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    June 23, 2020

    Great customer service! Service advisors were not wearing their facial masks consistently. Lots of on and off of masks which seems contrary to the Houston... order.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Caroldgallion, thank you for your mention of great customer service with Eric. We're pleased to hear the customer service you received was great. Let ...us know when we may assist you next. Thanks again!

  • 5.0 out of 5
    June 23, 2020

    Very helpful service coordinator. Vehicle runs great after the service. Loaner car that was given was the same model that I have. Discounts were very... helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Nishan, thank you for endorsing your recent experience with Bradley Bob! We appreciate your note and look forward to your future visits. Best wishes!

  • 5.0 out of 5
    June 23, 2020

    Rick was very quick getting me in and out and keeping me posted on the progress of my service. I would definitely recommend him as a service advisor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wendy, thank you for sharing 5-star praise and mentioning your experience with Rick. We appreciate you leaving praise. Let us know when we may assist ...you next. Thanks again!

  • 4.0 out of 5
    May 29, 2020

    It was easy n quick to schedule . Polite n courteous staff. Very professional, Hassel free servicing on time. Had few recalls that were fixed promptly

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Rai, we appreciate your 5-star praise and mention of working with Eric in service. Let us know when we may serve you next. Thanks again! Best wishes!

  • 5.0 out of 5
    May 26, 2020

    Was attended by the service rep promptly upon arrival. Was also provided an update on the status of the job being done. Car was ready within the promised... time.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Roy, thank you for your kind mention of working with Ken! We appreciate your endorsement regarding servicing with us and we look forward to serving yo...u additionally when the time comes. Best wishes!

  • 5.0 out of 5
    May 26, 2020

    The staff was great. Even during these difficult times, they stayed professional and attentive to my concerns. They also were following all the Covid protocols.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Brian, thank you for your kind words and mention of working with Jarrett! We are pleased to hear our team followed Covid protocols and we look forward... to serving you additionally next time! Thanks again!

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