Reviews
Once again Lurie Keener was amazing! Buying a car has...
Once again Lurie Keener was amazing! Buying a car has become a joy. This is the third time Lurie has helped, and I will always return & send anyone I know to Westside.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! It is wonderful to hear that you had such an excellent purchase experience working with Lurie. We appreciate your loyalty to Westside Lexus and hope to see you back down the road!
Well run. Very organized and they value your time....
Well run. Very organized and they value your time. Beautiful facilities. They treat all customers and potential customers very well. good cars and good people
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jerry - Reviews like this one make us smile! We are delighted that you had such a positive experience working with our team and we truly appreciate this positive feedback. Thank you so much!
Great service by Kim Jesse and the financial team. Kim...
Great service by Kim Jesse and the financial team. Kim made sure my wife and I were pleased and no pressure at all. Kim doesn't spell his name like Jesse but you know who he is.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Tom! We are so glad you and your wife enjoyed working with Kim here at Westside Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!
I contacted him online from Japan before my transition....
I contacted him online from Japan before my transition. The communication was so smooth and he provided necessary information in appropriate ways. Transaction was no problem. He gave me good support for the use of the car and local procedure. Good experience celebrating my new start.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for supporting Westside Lexus with such a wonderful review! We are glad to hear that you received communicative service from our team which made your buying process go smoothly. We hope that you absolutely love your new vehicle!
I would like to rave for a moment about the service I...
I would like to rave for a moment about the service I received from Desmond Johnson it was superb and outstanding. I would recommend anyone looking for a Lexus to go to Mr. Johnson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! Desmond is an incredible member of our Westside Lexus team and it makes our day to see this wonderful feedback. We know he will be touched by your kind words and recommendation. We hope to see you back here in the future!
John Parish is awesome! Third purchase with John and his...
John Parish is awesome! Third purchase with John and his team! Love working with him!! He’s honest and helpful always! Go buy from John today!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courtney, thank you for the review! John is an excellent member of our team at Westside Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
It’s not the dealership per say, it’s the people in the...
It’s not the dealership per say, it’s the people in the dealership. I live in sugar land and the only reason I come all the way to Westside is because of Mary Margaret McGowan and Scott Bissonett due to their excellent customer care. I have been a customer of Westside for the last 10 years because of how they treat people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for your ten years of business - wow! It means the world to hear that you can depend on Mary, Scott, and our Westside Lexus team for excellent service, every time. We hope that your newest vehicle is treating you well and we look forward to working together in the future.
The staff at this dealership was so amazing and...
The staff at this dealership was so amazing and professional! John P was so positive and helpful throughout the whole process. I would 10/10 recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! John is an excellent member of our team at Westside Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!
Steve and Christian were great 👍🏽 We were looking at a...
Steve and Christian were great 👍🏽 We were looking at a used car and ended up in a brand new car with better terms awesome guys will continue to recommend Westside Lexus to my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! Steve and Christian are both excellent members of our team at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new vehicle!
The service person, Frank Mata, was very helpful. I...
The service person, Frank Mata, was very helpful. I wish I had asked about a few extras like remote start but that was my fault, otherwise it was a very nice experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad you enjoyed working with Frank here at Westside Lexus. If there is anything more we can do for you, please don't hesitate to give us a call! We would love to assist you further. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030