Reviews
The Lexus dealership made things smooth and easy for my...
The Lexus dealership made things smooth and easy for my lease. The main feature of the free car maintenance is something I wish I could’ve kept even after the lease expired due to its excellence. Finally, Jeff Jones was a pleasure to Work with, if any one should get the chance they should work with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so proud to have earned your business! Thank you for taking the time to leave a review and for shouting out Jeff. Safe travels and we hope to earn your business again at Westside Lexus!
My experience at Westside Lexus was awesome. I am happy...
My experience at Westside Lexus was awesome. I am happy with my transaction, I was in and out in 3 hours with what I wanted. That was the shortest time I have ever spent at a car dealership. Westside was my first and last stop that day. Thanks to Sam Chau for making it an amazing experience. I’ll definitely be back and I’ll recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Frances - Thank you for your support! It is wonderful to hear that you had such an efficient purchase experience working with Sam. Congratulations on your new vehicle and we are looking forward to seeing you back at Westside Lexus!
Worked through all of the details online, never pushy,...
Worked through all of the details online, never pushy, everyone was great. The experience was so good, my wife (who has purchased 4 new Acura's in a row) indicated she plans to switch to Lexus for her next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we are so proud to know that we earned your business. We look forward to working with you again sometime!
We have bought 3 cars and leased 2 Lexus NTs. Louis...
We have bought 3 cars and leased 2 Lexus NTs. Louis Blackman has been our salesman. He has been forthright and honest in his representations. Chase has helped with the servicing of these vehicles. We have been very satisfied with the performance of the vehicles and of the personnel at Westside!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What can we say to thank you for your loyal business, Glenn? It means a lot to our team at Westside Lexus that you can depend on both our sales and service departments for excellent care. We appreciate your kind words about Louis and Chase!
Our used car salesman, Dave, made our car buying...
Our used car salesman, Dave, made our car buying experience a positive one. No pressure, new exactly what we were looking for and provided it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jaime - thank you for posting about your experience with Dave at Westside Lexus. We are committed to helping customers find the perfect vehicle and it is wonderful to hear that came true for you. Congratulations and safe travels!
I traded in my 2016 Lexus RX 350 F Sport for the same...
I traded in my 2016 Lexus RX 350 F Sport for the same 2020 model. Mike was great to work with and made the entire process really easy. In and out in a couple of hours. Thanks to Westside Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we love to hear! It's wonderful that Mike made your trade-in experience so straightforward and efficient. Thank you for choosing Westside Lexus, and we hope you're loving your new 2020 Lexus RX 350 F SPORT!
Sensitive to my needs. Good selection of vehicles....
Sensitive to my needs. Good selection of vehicles. Convenient process to finalize documentation for leasing of vehicle. Clear explanation of car features and use of technology.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Westside Lexus! It was our pleasure to make your car-buying experience so straightforward and stress-free. We wish you many safe and happy miles in your new vehicle!
Westside Lexus IS great. Staff is friendly and always...
Westside Lexus IS great. Staff is friendly and always ready to serve. My salesperson, Jeffrey Byers is awesome and he is the reason I have bought 5 Lexus vehicles over the years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tracy - thanks for sharing such positive feedback for the Westside Lexus team! We're thrilled to hear that Jeffrey has earned your loyalty and that he always helps you find a reliable vehicle. Our team looks forward to working with you next time!
Great service provided from Hai Do! I’m glad I had the...
Great service provided from Hai Do! I’m glad I had the chance to get provided with his service! Absolutely loved my new car and I’m so glad Hải have us the great deal and service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kim - thank you for taking the time to review the 5-star visit you had with Hai. We're glad to hear that you are on the road in your new vehicle! Congrats and safe travels from everyone at Westside Lexus!
I'm visited this dealership from out of town (San...
I'm visited this dealership from out of town (San Antonio) and I was very impressed by the level of professionalism and customer service provided by Mr Jones and Mr Davidson in finance , thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional service is our goal and so we are delighted to see this feedback. Thank you for rating Westside Lexus five stars and mentioning Mr. Jones and Mr. Davidson! We wish you many safe miles in your new vehicle.