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Reviews

Average Ratings

4.9
954 lifetime reviews. Includes reviews of Shortline Hyundai from DealerRater.com
  • Great Experience!

    We are returning customers to Shortline Hyundai and both times have been wonderful experiences. Our Sales Rep Delia Helms was very prompt and know...


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    We are returning customers to Shortline Hyundai and both times have been wonderful experiences. Our Sales Rep Delia Helms was very prompt and knowledge about the products and financing. Very pleasurable experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service
    May 27, 2017

    I experienced great customer service when purchasing a car from Shortline Hyundai. I worked with Lori to find the perfect car. She listened to all...


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    I experienced great customer service when purchasing a car from Shortline Hyundai. I worked with Lori to find the perfect car. She listened to all of my requirements and she found a great option at a very good price. After purchasing my car, the Shortline team conducted an inspection and found some damages. They immediately told me about them and worked to find the exact car at another dealership. I really appreciate this type of customer service. They really came through after I purchased the vehicle.

    Does recommend this dealer

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  • Accent/Elantra Comparison
    May 25, 2017

    My review and comparison with test drives of the Elantra and Accent Sport was very professional and well presented with no pressure. Ton was very...


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    My review and comparison with test drives of the Elantra and Accent Sport was very professional and well presented with no pressure. Ton was very knowledgeable.

    Does recommend this dealer

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  • Tucson
    May 25, 2017

    I was looking for a quick and easy process, which is what I got. I was also looking for a good price for an all wheel drive vehicle that was dece...


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    I was looking for a quick and easy process, which is what I got. I was also looking for a good price for an all wheel drive vehicle that was decent looking inside and out and that is also what I got.

    Does recommend this dealer

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  • Satisfied Car Buyer
    May 24, 2017

    Provided excellent customer service and although they could be a little pushy, they beat every other dealerships pricing by far. They definitely w...


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    Provided excellent customer service and although they could be a little pushy, they beat every other dealerships pricing by far. They definitely want your business and are very helpful in understanding all the in's and out's of the different Hyundai vehicles.

    Does recommend this dealer

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  • Good experience and right vehicle at the right price
    May 24, 2017

    I would definitely go back as I got a great deal on my recent purchase, very friendly sales person - honest at front and I didn't feel pressure to...


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    I would definitely go back as I got a great deal on my recent purchase, very friendly sales person - honest at front and I didn't feel pressure to rush into purchasing the vehicle. I had a good experience overall, but I have a couple of things to point out that unfortunately could damage a customers to go back in the future. 1. When I walked in, I said hi to one of the front desk persons (don't recall the name), well this person not only didn't replied or greeted me but instead stared at me like " What are you doing here or what you want?" When you are a minority is very easy to take this as a racist act and one just walked away; and that is one thing that had kept me from buying from Honda and Toyota in the past very unfriendly people that profile you as you don't have money to buy a new car.. Your news; I am a Hyundai returning customer and this is my 4th Hyundai purchase. Luckily Yoseph and the other staff I dealt with was great and I forgot the small incident at the front door quickly. 2. The speed to close the deal after I had an agreement with Yoseph was too slow, I had to wait almost 2 hours to get to the office of the finance person; got to the dealer about 430ish and left by past 930pm. 3. The calculations on my loan were incorrect; although I don't believe this was done in bad faith this would had cost me ~ $2300 more in my loan plus any interest attached to it and a higher monthly payment. I had to go back to the dealer next day, wait for another 1+ hrs to get help and despite everything being fixed I just wonder how a person who does not have the skill to understand the math behind this loans, would catch an error like this and not pay more than agreed.

    Does recommend this dealer

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  • Awesome
    May 20, 2017

    Great people will defiantly be go in future, not like all other dealerships very welcoming and kind, and was lot quicker then i would have expecte...


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    Great people will defiantly be go in future, not like all other dealerships very welcoming and kind, and was lot quicker then i would have expected everyone was professional amd everyone was willing to help with anything great experience

    Does recommend this dealer

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  • Excellent service
    May 20, 2017

    I had totaled my car and this dealer was able to get me a car within a hour of providing email from insurance company declaring total loss. Than...


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    I had totaled my car and this dealer was able to get me a car within a hour of providing email from insurance company declaring total loss. Thanks a lot!!!

    Does recommend this dealer

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  • Great personnel and quick service
    May 19, 2017

    Atilla was wonderful, very competent, knew the inventory on hand and quickly brought us the vehicles we wanted to test drive. He made this experi...


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    Atilla was wonderful, very competent, knew the inventory on hand and quickly brought us the vehicles we wanted to test drive. He made this experience terrific. Thanks, Atilla.

    Does recommend this dealer

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  • You Deserve Royal Treatment, Shortline Hyundai Is The Place You O...
    May 19, 2017

    If you're an efficient worker, then you'll understand the how Karma will work in your favor. For one thing, earning money the old fashion way by t...


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    If you're an efficient worker, then you'll understand the how Karma will work in your favor. For one thing, earning money the old fashion way by treating the customer like you'd want to be treated, is the epitome of Shortline Hyundai.

    Does recommend this dealer

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