Romeo Ford of Kingston

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
129 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    March 19, 2021

    I'd like to say that I personally did not start off this transaction with a helpful attitude. I was very annoyed at the time of my initial call to the... service department. However, I was consistently treated with courtesy and a helpful attitude from all of the employees. The service team that I dealt with (Chrissy, Mike and Ken) handled my situation with utmost professionalism had my truck in for repair early and back to me before I expected. I would highly recommend Romeo Ford's service department not only for customer service but for quality of repairs. Thank you Chrissy, Mike and Ken!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Aaron, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will b...e more than happy to assist you! Safe travels!

  • 5.0 out of 5
    March 16, 2021

    had my Ford F-250 king ranch serviced and problem fixed and they are the best around

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're so happy we were able to help you out! Thank you so much for being one of our valued guests and we look forward to your next visit!

  • March 16, 2014

    Went to All American Ford of Kingston to look for a second car, after making a purchase at All American Ford of Hackensack since we live closer to Kingston.... Meet Jeff and looked at a 2013 Taurus limited that was over our budget, Jeff brought GM Ron over to help reach an agreeable price. We made the deal at 3pm and drove the car home by 4pm. This was a great buying experience. The atmosphere at the Kingston Dealership is comfortable and relaxed and that made it easier to make a deal. Jeff and Ron were great to meet and work a deal with. Sean and Dianne Donohue, Monroe NY.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 20, 2020

    Overall very great dealership that works to make you the customer very happy and satisfied with your purchase. You are great at working on prices as well... to better suit you!!

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Romeo, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe ...travels!

  • 5.0 out of 5
    March 21, 2020

    As a senior citizen who drove around to dealers kicking tires back in the day, it was refreshing to internet shop and find a dealer that was flexible on... trade and final sale price. I am what you would call a "car guy" and over the years have had many cars. I shop out to 150 miles from home, see what trade and cash offers are out there and then choose. Imagine my surprise when I found a great deal that was 10 miles from home at Romeo in Kingston with Tom Tati. He was very knowledgeable of his product line and open to negotiation on the trade valuation. Romeo is also there for you post sale with excellent maintenance and customer facilities. I have made prior new car purchases there and I am quite satisfied with my late model used car purchase. I will be back !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your five star review and mostly for your comments. We truly appreciate customers like yourself. We are so glad that you are ple...ased with your purchase and that you will remain part of our Romeo family here. Miles of smiles from all of us at Romeo, stay healthy, stay safe!

  • 4.0 out of 5
    March 14, 2020

    Customer service was a pleasure, friendly and helpful. Negotiations with the finance person for a trade in were not so pleasant. I was trading in my 2005... Lariat still in very good condition with a remanufactured engine with 43k miles on it that they installed. Everything worked and had new tires and a tonneau cover. He would only give me $500. I asked to buy the car at the blue book price, it was $1000 above it and he would only take $200 off. I ended up selling the Lariat for $5000.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, your comments keep us motivated and working hard for all our guests! At Romeo Ford of Kingston, LLC, we value our customers and we look forward... to seeing you on your next visit. Take care!

  • 5.0 out of 5
    February 21, 2020

    Great Staff! Friendly and knowledgeable. I got the truck I always wanted and servicing is quick and easy.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    February 2, 2020

    Romeo Ford is very customer oriented. They went above and beyond to get the vehicle that I wanted. Even with the unusual color choice I requested. Our... salesman Chris Mangrum was most gracious and diligent in his quest.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, we're happy to hear you had such a positive experience with our team! At Romeo Ford of Kingston, we value our customers and we look forward t...o seeing you on your next visit. Take care!

  • 5.0 out of 5
    January 24, 2020

    Purchased a 2020 Ford Escape, could not be happier with my choice. Our Salesman John was very knowledgeable and accommodating as well as entertaining.... He deserves a raise after putting up with my daughter and I . The financial Department very accommodating also, nothing pushed on you at time of sale. .....Would recommend to anyone!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Melinda, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you!... Safe travels!

  • 5.0 out of 5
    January 23, 2020

    Our salesperson JP is awesome. We bought a 2019 Ford F350 a few months ago and now a 2016 Ford Edge. Both are great vehicles and all the staff are super... friendly, knowledgeable we are for sure proud Ford family. JP worked hard to find us our perfect vehicles.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard and Janice, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your busines...s! Take care!

View More Reviews