Reviews
Horrible service
Had my truck serviced last april of this year. They didnt do a good job on the service. Lost a tire and got into an accident. They are solely at fault for the accident and responsible for the damages done to it. Since then they only fixed what they messed up. Still more damage and been avoiding me since. Now i purchased a truck them them 2019 and bought an extended warranty the truck which will cover up to 150 thousand miles. Now my transmission goes and now they tell me it expired last year. Even though it was signed and dealed thru the contract of sale. Now im not too happy abt this and getting tired of their games and lies. Ripping people off for their own gain. They are not a dealership. A bunch of con artist in one facility
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We would like to try and help you out... there is no contact information on this review. Please contact Mike the sales manager to discuss this further 845-338-7800 Ext 791.
I wanna give credit to Ashley the sales person that sold
I wanna give credit to Ashley the sales person that sold my husband Joseph Mannino his 2022 King Rancher. Ashley was kind and did an excellent job everybody should deal with Ashley.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about Ashley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience with Shay on all aspects of
Had a great experience with Shay on all aspects of trading in my current Ford for my new one. Before coming in she was very helpful in finding out what I was looking for over the phone and had vehicle options available with what I was looking for as soon as I got here. Pleasant, not pushy, great sense of humor. Ask for Jade for a great experience! The entire staff was helpful, pleasant, and professional!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about Shay and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Happy Rides
I have been dealing with Thomas Tati for the last 3 purchases. The time spent is 1,2,3 in and out like it should be at every dealership. Thomas is professional and has a great personality. Clone him!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Diane, Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
I had the best experience at the dealership and with the
I had the best experience at the dealership and with the sales person Jade Winters she makes you feel comfortable and does not push you into something you don’t want
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JadeIs the salesperson to see
Just had my new car delivered by Romeo Ford. Jade is a super salesperson. She listened to my wants and needs . she had all the answers to all my questions. We worked together over the course of 3-4 months until she found a perfect fit for me. Thank You Jade...Job well done
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jan, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Amazing Customer Care
This dealership goes above and beyond for their clients! I have had the pleasure and unfortunate experience of having an accident near Romeo Ford. Their collision department is unbelievable! And sales and service m! U need a car or anything else go to Romeo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ingrid, Wow, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
I am very pleased with my experience at Romeo Ford.
I am very pleased with my experience at Romeo Ford. Will Czerepqnyn made sure the whole process was easy. I voiced what I wanted in a vehicle and he set me up with my new vehicle. I am very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the positive review! We're happy to hear you had such a positive experience with Will! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Dealer Pleasure to work With good people...
Great Dealer Pleasure to work With good people Liz is a great salesperson Thank you for all the help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
Would not recommend this dealership. Went there looking...
Would not recommend this dealership. Went there looking into getting a newer vehicle. Put a deposit down and ever since never got a call back and called there looking for answers and never got a call back. Also to many people get involved. WORST experience ever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sorry you feel this way, we obviously do not want you to feel like this and would like to speak to you directly. We cannot locate any information in our system based on your DealerRater user name. Please give our sales manager a call at 845-338-7800. We would like to understand the reason for your feedback and possibly resolve it for you or folks in the future.