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Romeo Ford of Kingston

(202 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Romeo Ford of Kingston from DealerRater.

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I recently purchased a vehicle fro.

I recently purchased a vehicle fro. Romeo Ford of King. My experience with my salesman Don and finance officer Dustin was pure pleasure and i would highly recommend both Don and Dustin to anyone seeking a professional experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Thank You Liz and the Romeo Ford Team!

Went in to look for a car and left same day with one. Liz was professional, friendly, and the whole process of buying a car was made easy. The teamwork from Romeo Ford was amazing, everyone helped to make the car buying process easy and painless. If you are looking for a new car go to Romeo Ford and ask for Liz! You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gi, Congratulations on your new vehicle! We're happy to hear you had such a positive experience with Liz and our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Horrible service

Had my truck serviced last april of this year. They didnt do a good job on the service. Lost a tire and got into an accident. They are solely at fault for the accident and responsible for the damages done to it. Since then they only fixed what they messed up. Still more damage and been avoiding me since. Now i purchased a truck them them 2019 and bought an extended warranty the truck which will cover up to 150 thousand miles. Now my transmission goes and now they tell me it expired last year. Even though it was signed and dealed thru the contract of sale. Now im not too happy abt this and getting tired of their games and lies. Ripping people off for their own gain. They are not a dealership. A bunch of con artist in one facility

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We would like to try and help you out... there is no contact information on this review. Please contact Mike the sales manager to discuss this further 845-338-7800 Ext 791.

I wanna give credit to Ashley the sales person that sold

I wanna give credit to Ashley the sales person that sold my husband Joseph Mannino his 2022 King Rancher. Ashley was kind and did an excellent job everybody should deal with Ashley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Ashley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Had a great experience with Shay on all aspects of

Had a great experience with Shay on all aspects of trading in my current Ford for my new one. Before coming in she was very helpful in finding out what I was looking for over the phone and had vehicle options available with what I was looking for as soon as I got here. Pleasant, not pushy, great sense of humor. Ask for Jade for a great experience! The entire staff was helpful, pleasant, and professional!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Shay and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Happy Rides

I have been dealing with Thomas Tati for the last 3 purchases. The time spent is 1,2,3 in and out like it should be at every dealership. Thomas is professional and has a great personality. Clone him!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Diane, Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

JadeIs the salesperson to see

Just had my new car delivered by Romeo Ford. Jade is a super salesperson. She listened to my wants and needs . she had all the answers to all my questions. We worked together over the course of 3-4 months until she found a perfect fit for me. Thank You Jade...Job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jan, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

I had the best experience at the dealership and with the

I had the best experience at the dealership and with the sales person Jade Winters she makes you feel comfortable and does not push you into something you don’t want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Amazing Customer Care

This dealership goes above and beyond for their clients! I have had the pleasure and unfortunate experience of having an accident near Romeo Ford. Their collision department is unbelievable! And sales and service m! U need a car or anything else go to Romeo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ingrid, Wow, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!

I am very pleased with my experience at Romeo Ford.

I am very pleased with my experience at Romeo Ford. Will Czerepqnyn made sure the whole process was easy. I voiced what I wanted in a vehicle and he set me up with my new vehicle. I am very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We're happy to hear you had such a positive experience with Will! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!