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Auto Buying Service

(219 reviews)
Visit Auto Buying Service
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday Closed
(703) 873-7720 (703) 873-7720

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Buying Service from DealerRater.

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Bait and switch company.

Bait and switch company. Keeps great value marketing vehicles on website and when you arrive in person to inquire they say they sold it the night prior. Reference 2017 GLS 450 ABS7382. Waste of time. Disingenuous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I post a review on June 7 2025 and today July 26, 2025 we

I post a review on June 7 2025 and today July 26, 2025 we had meeting with the manager James and he settled the price issue we had with the purchase of Honda civic 2016. Thank you James

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Negative star rating they some us a lemon As soon as

Negative star rating they some us a lemon As soon as car delivered from out of state the engine light came on. Needs 13k to drive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If 0 stars was an option.

If 0 stars was an option. Don't by a vehicle from this place. You will regret it! Super shady people. Any paperwork coming out of here is somehow fabricated to hide the truth. There vehicles are in bad condition, and they don't have anything in their inventory that is posted online. I'm ashamed that I fell for all their tricks but a false car fax report is crazy. They will allow you to drive a short test drive distance so you can't get a feel for anything wrong with the vehicle. If had more time to write this review I would but it's crazy that places like this exist. It's like something out of a movie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Looks like same experience as most others.

Looks like same experience as most others. Bait and switch. Called for a car that was not there. Looks like an untrustworthy place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a used car for our 17 year old daughter that had a

Bought a used car for our 17 year old daughter that had a fresh inspection. What a FREAKING NIGHTMARE. They illegally passed the car state inspection. 1/32 brakes on rear with bad rotors, axle, struts, and CV boots all in bad shape, brake fluid line had air, alignment wayyyyy out, emergency brake completely out of tension, coolant HAD THE WRONG FLUID, transmission fluid low, front tire BELOW INSPECTION GUIDELINES. This all while we drove the car home. Completely unsafe and a danger. These people refused to send us our license plate and we had to literally call them and tell them off for them to actually do their job. Go to Google; and look at the last few months of reviews, ALL THE SAME problem from many MANY people. A big group of us are filing with states attorney and police department today for fraud and illegally passing inspection. Y’all just wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Bought a used car for our 17 year old daughter that had a

Bought a used car for our 17 year old daughter that had a fresh inspection. What a FREAKING NIGHTMARE. They illegally passed the car state inspection. 1/32 brakes on rear with bad rotors, axle, struts, and CV boots all in bad shape, brake fluid line had air, alignment wayyyyy out, emergency brake completely out of tension, coolant HAD THE WRONG FLUID, transmission fluid low, front tire BELOW INSPECTION GUIDELINES. This all while we drove the car home. Completely unsafe and a danger. These people refused to send us our license plate and we had to literally call them and tell them off for them to actually do their job. Go to Google; and look at the last few months of reviews, ALL THE SAME problem from many MANY people. A big group of us are filing with states attorney and police department today for fraud and illegally passing inspection. Y’all just wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent service got me approved with $0 Down onmy new

Excellent service got me approved with $0 Down onmy new mercedes in 35 mins i left with new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dosen't follow through with fully refundable deposit and

Dosen't follow through with fully refundable deposit and will not call or email u back!! Non-proffessional!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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AWESOME DEALERSHIP AND STAFF❣️ GREAT SELECTIONS 2 CHOOSE

AWESOME DEALERSHIP AND STAFF❣️ GREAT SELECTIONS 2 CHOOSE FROM🚘🚙 THANK U 4 MY NEW SUV🚙🤍💃🏽🥳🎉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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