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Reviews

Average Ratings

4.1
Average based on 20 reviews
  • Car Purchase of BMW M3

    Chris was great! The entire was process was very efficient and the car cleaned up immaculately.

    Dealer Response

    We are more than happy that we could provide you with a wonderful car-buying experience. If there is anything we can do to further your satisfacti...


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    Chris was great! The entire was process was very efficient and the car cleaned up immaculately.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are more than happy that we could provide you with a wonderful car-buying experience. If there is anything we can do to further your satisfaction, please let us know.


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  • The best car buying experience I ever had.

    I bought my 2016 Corolla at Fort Bend Toyota. I am very happy with the choice is made. And I was impressed by the service I received from Sharif S...


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    I bought my 2016 Corolla at Fort Bend Toyota. I am very happy with the choice is made. And I was impressed by the service I received from Sharif Shatry. He took his time in showing me all the options on the Corolla and Camry and helped me decide on the vehicle that would be best for me. By making sure that I selected the right auto according to my needs and budget. And I didn't feel pressured at all during the whole process,which was great. I would highly recommend him to my friends and family.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Review on sales person.. Mr Sharif

    My husband and I purchased a RAVEN 4 Toyota 2013 at the Fort Bend Toyota location . We were just so pleased with the sales person professional ser...

    Dealer Response

    Hello, Thank you for your review and kind words regarding Mr. Shariff. We're extremely pleased with the excellent customer service you received f...


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    My husband and I purchased a RAVEN 4 Toyota 2013 at the Fort Bend Toyota location . We were just so pleased with the sales person professional services. Mr Sharif walked us through the whole process with confidence and assurance that we would make the best final choice of purchasing our dream car . He was very well versed with knowledge of the car that made it very easy for us to make our decision. The process was stress free and very fast walking us step by step and determining the budget we were in . I highly recommend all other future buyers to meet Mr Sharif . He provides great customer care and satisfaction guarantee to help pick the right choice of vehicle.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for your review and kind words regarding Mr. Shariff. We're extremely pleased with the excellent customer service you received from Shariff. We hope you enjoy your RAV4 for years to come! Please come back and see us again.


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  • Great buying experience with Sharrif!

    My wife and I visited Fort Bend Toyota along with our 2 small kids to find out what options we had with an expiring lease for our Rav4. We had th...

    Dealer Response

    Hello, Thank you for your review and kind words regarding Sharrif. We're pleased with the excellent service you received from Sharrif. We hope yo...


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    My wife and I visited Fort Bend Toyota along with our 2 small kids to find out what options we had with an expiring lease for our Rav4. We had the good fortune of getting Sharrif as our salesperson. He explained everything and we ended up purchasing a new Toyota Sienna. He made the whole buying process go very smooth for us. I highly recommend to go see Sharrif @Fort Bend Toyota and he will take good care of you!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for your review and kind words regarding Sharrif. We're pleased with the excellent service you received from Sharrif. We hope you enjoy your Sienna for years to come!


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  • ugh the dreaded hassle...

    If your tired of all the subject line crud..... Stop by and see Shariff Shatry at FBT... We have purchased 2 Camry SE's a highlander limited and...

    Dealer Response

    Aaron, thank you for reviewing us! It's great to hear that Shariff did a great job and that we could earn your repeat business!


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    If your tired of all the subject line crud..... Stop by and see Shariff Shatry at FBT... We have purchased 2 Camry SE's a highlander limited and a 1794 Tundra... Shariff and the FBT team took all the ugly out of the dreaded process and we have walked away happy every time... Thanks Shariff for all the excellent customer service

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aaron, thank you for reviewing us! It's great to hear that Shariff did a great job and that we could earn your repeat business!


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  • Nshah

    We purchased three new cars (two Camrys and RAV4) over the past five years. Sharif was a sales person on all purchases. He is very detailed orient...

    Dealer Response

    Naresh, thank you for your repeat business and your kind words for Sharif!


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    We purchased three new cars (two Camrys and RAV4) over the past five years. Sharif was a sales person on all purchases. He is very detailed oriented and took his time to explain each detail about the car. We never felt pressured to purchase the car. I would recommend Sharif to all my friends and family who are in market to purchase new or used vehicle.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Naresh, thank you for your repeat business and your kind words for Sharif!


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  • Toyota Fort Bend

    I bought my Camry at Toyota Fort Bend. Very happy with the choice. What stood out however is the personalized service I received from Sharif Shatr...

    Dealer Response

    Jamal, thank you for being our customer! We are glad to hear that Sharif did a great job!


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    I bought my Camry at Toyota Fort Bend. Very happy with the choice. What stood out however is the personalized service I received from Sharif Shatry. He went out of his way over the course of a week making sure that I selected the right auto according to my needs and budget. I know who to talk to when it's time to exchange my Camry for a later model.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jamal, thank you for being our customer! We are glad to hear that Sharif did a great job!


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  • Terrible service

    I have conversation with Mr.Thomas to buy a vehicle here. This gentleman ends up saying that " sorry, you cannot afford the car" and hung up on me...

    Dealer Response

    Thank you for bringing this to my attention. I apologize that your experience with one out sales associate, that should not have happened. I would...


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    I have conversation with Mr.Thomas to buy a vehicle here. This gentleman ends up saying that " sorry, you cannot afford the car" and hung up on me. I feel so insulted and I did not even have a chance to express all the interest in the car that I want to buy. I can definitely pay more but this is shockingly rude, I do not recommended to come here and buy car

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your experience with one out sales associate, that should not have happened. I would like an opportunity to fix this and assist you, please contact me at (281) 633-3418. I look forward to speaking with you. Martin Morcho General Manager


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  • Fort Band Toyota Service Department

    Service Department Lenka Dimanina Fresno TX March 12, 2016 I have been going to Fort Bend Toyota for maintenance, repair and warranty work for the...

    Dealer Response

    Thank you for your business, Lenka! We are glad to hear that our service department has done a consistently good job for you, especially John!


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    Service Department Lenka Dimanina Fresno TX March 12, 2016 I have been going to Fort Bend Toyota for maintenance, repair and warranty work for the last 20+ years because of the outstanding Customer service. They have always been fast, friendly and courteous and most important respectful. My most recent experiences there for a couple of warranty and repair issues were so exceptional, they deserve to be noted. I had body work, new tires installation, oil changes and tire rotations done, also purchased two new cars. This experience was nothing short of EXCELLENCE! I was always greeted at the door by John Williams, the Service Director. He extended utmost curtsey with exceptional listening skill. I have observed Mr. John Williams working the waiting room, speaking to us the customers making sure all is well “multitasking” With his help, everything is always taken care of, and I’m very pleased. I hope people leave a review for their experience with the Service department @ FBT, and because of the outstanding service under John Williams’s supervision, I bought two cars in the less than three years. Employees such as Mr. John Williams puts TOYOTA on the map as the BEST CAR COMPANY! Thanks again to John and the service staff. FBT rocks! and GOD BLESS ALL of YOU!

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, Lenka! We are glad to hear that our service department has done a consistently good job for you, especially John!


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  • Service Department

    I have been going to Fort Bend Toyota for maintenance, repair and warranty work for the last 3 years. I stopped in the first time out of convenien...

    Dealer Response

    Thank you for your review of John and his service department! We are thrilled to hear that we continue to earn your business!


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    I have been going to Fort Bend Toyota for maintenance, repair and warranty work for the last 3 years. I stopped in the first time out of convenience, because it’s right down the road, but continue to take my FJ there because of the customer service. They have always been fast, friendly and courteous. Now I’ve never written a review before, but my most recent experiences there for a couple of warranty and repair issues were so exceptional, they deserve to be noted. For the first 2 years I hadn’t had anything but oil changes and tire rotations done and I’ve been very pleased, but now after going in for warranty/repair work, I know that any repair I can’t do in my driveway will definitely be done there. I was greeted at the door by John Williams, the Service Director. He listened to me, and didn’t give me the ole’ “I’ll drive it around the block and if I don’t hear, feel, or see it, you’re outta luck” line. He didn’t even laugh when I tried to replicate the noises myself! With his help, everything was taken care of, and I’m very pleased. It’s a shame that normally, people leave a review only when they are dissatisfied. I feel certain if people reviewed their positive experiences, FBT’s ratings would be thru the roof! Thanks again to John and the service staff. FBT rocks!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of John and his service department! We are thrilled to hear that we continue to earn your business!


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