Ron Craft Chevrolet Cadillac

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Reviews

Average Ratings

4.2
237 lifetime reviews.
  • Great service

    Service was prompt and friendly and facility was clean.


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    Service was prompt and friendly and facility was clean.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Experience

    Great service person in Moniq as always, she is one of the reasons we always come here for service

    Dealer Response

    Thanks for this excellent review, Brigette! -Your Ron Craft Team


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    Great service person in Moniq as always, she is one of the reasons we always come here for service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this excellent review, Brigette! -Your Ron Craft Team


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  • Great experience always!!!

    Daniel helped us last night and he was amazing!!! After going to Finnagans in Rosenberg and having the worst experience ever! Ron Craft always get...

    Dealer Response

    Thanks, Irene! -Your Ron Craft Team


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    Daniel helped us last night and he was amazing!!! After going to Finnagans in Rosenberg and having the worst experience ever! Ron Craft always gets it right. We buy all our vehicles from there! We took my sister-in-law last night and she was thrilled!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Irene! -Your Ron Craft Team


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  • New Purchase

    Told the salesmen exactly what I was looking for. Showed me a variety in that style. This was the most painless experience I have ever had purch...

    Dealer Response

    Thanks for this excellent review, Lisa! -Your Ron Craft Team


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    Told the salesmen exactly what I was looking for. Showed me a variety in that style. This was the most painless experience I have ever had purchasing a vehicle. I would recommend Ron Craft in Baytown to everyone. Thank you Ron Craft

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this excellent review, Lisa! -Your Ron Craft Team


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  • Service on May 8, 2017

    Customer service personnel friendly and helpful. Work was done in timely manner. Very satisfied.

    Dealer Response

    Thank you for the excellent review, Lonzie! -Your Ron Craft Team


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    Customer service personnel friendly and helpful. Work was done in timely manner. Very satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Lonzie! -Your Ron Craft Team


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  • Oil change

    I went in for an oil change and was treated in a timely and professional manner by Shannon Huggins in the service department. My waiting time was ...


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    I went in for an oil change and was treated in a timely and professional manner by Shannon Huggins in the service department. My waiting time was minimal and the overall experience was above my expectations.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service experience

    My experience with Ron craft Chevrolet and Cadillac in the service department was amazing because of the man Shannon Huggins who is probably the ...

    Dealer Response

    Thank you for this excellent and detailed review, Robert! We're proud to meet your high standards. We've passed your kind words onto Shannon and t...


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    My experience with Ron craft Chevrolet and Cadillac in the service department was amazing because of the man Shannon Huggins who is probably the best service writer I have ever encountered!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this excellent and detailed review, Robert! We're proud to meet your high standards. We've passed your kind words onto Shannon and the rest of our staff. We can't wait to work together again! -Your Ron Craft Team


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  • Unprofessional service

    I bring my vehicles for state inspection Mr brown was in the service drive telling the employee grossly how to do ther job i don't think is...


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    I bring my vehicles for state inspection Mr brown was in the service drive telling the employee grossly how to do ther job i don't think is professional the way the talk to the employee in front of customer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible terrible terrible

    Absolute worst dealership ever. If you buy something here just hope it doesn't break because after you sign that last paper they run you out and c...

    Dealer Response

    Mr. Young let me first apologize for any issues that you are having with your vehicle. There is a process that needs to take place in order for t...


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    Absolute worst dealership ever. If you buy something here just hope it doesn't break because after you sign that last paper they run you out and completely forget who you are. Truck was a lemon and they did nothing to help. Instead of giving one star there should be negative stars

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr. Young let me first apologize for any issues that you are having with your vehicle. There is a process that needs to take place in order for that type of issue to be resolved and it is not at the dealership level. I hope that you get the issue resolved.


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  • Great Experience

    Saul was very helpful when my wife purchased her new vehicle and the finance manager did a great job also. We have purchased a few vehicles before...

    Dealer Response

    We're so proud Saul and our team could provide this experience for your wife! Mark, thank you so much for your kind words! We've let Saul and the ...


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    Saul was very helpful when my wife purchased her new vehicle and the finance manager did a great job also. We have purchased a few vehicles before and this by far our best experience yet. I would definitely recommend them to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so proud Saul and our team could provide this experience for your wife! Mark, thank you so much for your kind words! We've let Saul and the rest of the staff know! -Your Ron Craft Team


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