Roberts Chrysler Dodge RAM

Reviews

Average Ratings

5.0
31 lifetime reviews.
  • Ram 1500

    Worked online from out of State with Josh to purchase a Ram 1500 after having a bad experience with a local dealer. Josh was great finding the ve...

    Dealer Response

    Thank you for your review and your business. We try to make all experiences stress free and enjoyable and make everything as transparent as possib...


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    Worked online from out of State with Josh to purchase a Ram 1500 after having a bad experience with a local dealer. Josh was great finding the vehicle I wanted and negotiating a price via email for both the new truck and my trade in. Stress free and enjoyable experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review and your business. We try to make all experiences stress free and enjoyable and make everything as transparent as possible. Driving from NY to here is not a short drive and the last thing we'd want was for anything to change on your arrival. Thank you for your business and welcome to the Robert's Family.


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  • Used truck

    Tim Hines was our salesman and was thorough, friendly, knowledgeable and we had a great experience. Marcus made the process of paperwork easy. He...

    Dealer Response

    Thank you for your review Keith. We greatly appreciate the opportunity to earn your business and were glad we were able to find a vehicle that mat...


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    Tim Hines was our salesman and was thorough, friendly, knowledgeable and we had a great experience. Marcus made the process of paperwork easy. He is also friendly and knowledgeable and helped us with options. Joe in service has been fantastic to work with regarding a minor problem with our truck. Overall, we are very pleased with Roberts Dodge in Meriden.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Keith. We greatly appreciate the opportunity to earn your business and were glad we were able to find a vehicle that matches your needs and budget. It has been a pleasure to work with you and we look forwarding to continuing our relationship with you and your family either in servicing your vehicle or satisfying future sales needs. Thank you for your business. "Once a Customer, Always a Friend."


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  • Buying experience

    Bought a used truck here. One of the best experiences in buying a vehicle. No pressure , friendly people. Had a slight issue when I first bought...

    Dealer Response

    Thank you for your review Eric. Glad we were able to make the process smooth and easy for you. We look forward to assisting you with your future s...


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    Bought a used truck here. One of the best experiences in buying a vehicle. No pressure , friendly people. Had a slight issue when I first bought took it to the service department that same day and they fixed the problem.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Eric. Glad we were able to make the process smooth and easy for you. We look forward to assisting you with your future sales and service needs. "Once a Customer, Always a Friend."


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  • Buying experience

    Bought a used truck there. The process was great . No pressure sales everything went very smooth. Great experience.

    Dealer Response

    Thank you for your review Eric. Glad we were able to make the process smooth and easy for you. We look forward to assisting you with your future s...


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    Bought a used truck there. The process was great . No pressure sales everything went very smooth. Great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Eric. Glad we were able to make the process smooth and easy for you. We look forward to assisting you with your future sales and service needs. "Once a Customer, Always a Friend."


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  • Great salesperson! Made me a repeat customer!

    This is my second purchase from Roberts Dodge in one year. I came back to this dealership because of the excellent service provided by Dominic D'...

    Dealer Response

    Thank you for your review and continued business with Robert's Chrysler Dodge RAM Fiat. We are pleased to have earn your business once and happy y...


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    This is my second purchase from Roberts Dodge in one year. I came back to this dealership because of the excellent service provided by Dominic D'Amato. He was extremely helpful and honest last summer when we bought a truck for my son, and I returned recently for a car for my daughter. Dominic is helpful, kind and honest. These are outstanding traits in the used car business. I appreciate all of his help and guidance. Hope to business with you again in the future Dominic!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review and continued business with Robert's Chrysler Dodge RAM Fiat. We are pleased to have earn your business once and happy you trusted us to help you purchase a second vehicle from us. We thrive to treat all customers with the idea that we do not want to sell them one car, but sell them, their friends and family many cars over the coming years. The only we way we achieve that is treating everyone exceptionally well and thriving to exceed your expectations every time. Thank you again for your continued business and welcome to the Robert's Family. "Once a Customer, Always a Friend."


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  • Great car...even better service!

    I was in the process of shopping for a new Chrysler and had gone to a couple of dealerships before walking into Robert's Chrysler Dodge. We had lo...

    Dealer Response

    Thank you for your review Kevin. We appreciate your business and are happy we were able to exceed your car buying needs over the last few days. We...


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    I was in the process of shopping for a new Chrysler and had gone to a couple of dealerships before walking into Robert's Chrysler Dodge. We had looked online first, but the options they had on the lot were much greater. We were met by Dominic, our salesman, in the parking lot. He brought us in and simply asked what we were looking for in a car and what we wanted. He compiled a list of what we were looking for in our car and he did all the work in finding what we wanted. After finding a car we loved, Marcus was great with walking us through the financing process and locking us into a great and affordable monthly rate. From start to finish, this purchase took no more than 2 and a half days. The quality of their vehicles do not come close to the quality of their customer service. Fast, friendly and absolutely no pressure...just a team of employees wanting to help their customers. Couldn't be happier!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Kevin. We appreciate your business and are happy we were able to exceed your car buying needs over the last few days. We try stride to accomplish the same service with every client we come across. We look forward to servicing your vehicle and future purchase needs. Welcome to the Robert's Family. "Once a Customer, Always a Friend."


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  • New to me truck shopping

    After 14 years it was time to replace the family truck. I've never looked forward to the car buying process as it's usually just a big PITA. We lo...

    Dealer Response

    Thank you for your review of Robert's Chrysler Dodge. We are very pleased to have earn your business the right way and make the experience pleasur...


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    After 14 years it was time to replace the family truck. I've never looked forward to the car buying process as it's usually just a big PITA. We looked all afternoon and decided to make Roberts our last stop before the long drive home. Fran and Marcus made this whole process exceptional employing their reserved approach in dealing with their potential customers. This experience seemed to be one of yesteryear when a handshake was as good as signing on the dotted line. I would recommend this staff and dealership to anyone that is searching for a vehicle. There is no flash like other dealers with the free wifi and cheesy salespeople.... Bottom line, I left their dealership feeling I got a quality vehicle for the money I spent and received fair trade for my old truck. Thanks again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review of Robert's Chrysler Dodge. We are very pleased to have earn your business the right way and make the experience pleasurable and hassle free. Thank you for your business and welcome to the Robert's Family.


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  • Jim104

    Terrific dealership. Bought three cars here. Great sales staff, knowledgable and friendly. Service department is tops.

    Dealer Response

    Thank you for your business and the review. Glad we were able to continue to service your needs in sales and service. Thank you for your continued...


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    Terrific dealership. Bought three cars here. Great sales staff, knowledgable and friendly. Service department is tops.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and the review. Glad we were able to continue to service your needs in sales and service. Thank you for your continued support of the dealership and as part of the Robert's Family.


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  • Pleasant and stress free experience.

    Josh at Robert's made the car buying experience easy, and stress free. When we left with our new car, we left with no second thoughts that we had ...

    Dealer Response

    Thank you for your review and your business. We are glad we were able to assist you with a smooth and stress free buying experience. We hope and s...


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    Josh at Robert's made the car buying experience easy, and stress free. When we left with our new car, we left with no second thoughts that we had made the right decision with the right dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review and your business. We are glad we were able to assist you with a smooth and stress free buying experience. We hope and stride to assist all our customers the same way. Thank you for your business and we look forward to assisting you with future sales and service needs. Welcome to the Robert's family!


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  • Smooth transition and no problems

    I was shopping around for a certain pick-up truck and I found what I wanted here at Robert's Dodge. The sales rep that helped me out was Josh Greg...

    Dealer Response

    Thank you for your review and your business. Glad we were able to make the process easy for you and smooth. No haggling and no high pressure tacti...


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    I was shopping around for a certain pick-up truck and I found what I wanted here at Robert's Dodge. The sales rep that helped me out was Josh Gregoire. He treated my wife and I with total respect and he was very polite. I like the way Josh didn't push the sale or haggle with us. We told him what we wanted and he helped us in every way. I must say it was one of the smoothest transitions I've ever had in a car dealership. I would definitely recommend this dealership to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review and your business. Glad we were able to make the process easy for you and smooth. No haggling and no high pressure tactics are the way Josh Gregoire operates and the staff at Robert's Chrysler Dodge. Thank you for your business and we look forward to assisting you with future sales and service needs. Welcome to the Robert's Family.


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