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Winchester Mitsubishi

(1,296 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Inventory

See all 109 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2013.
Winchester Mitsubishi makes car buying simple, transparent, and built around you. As the Home of the Lifetime Powertrain Warranty, we help drivers shop with confidence and peace of mind. We offer a large selection of new Mitsubishi models plus pre-owned vehicles of all makes and models, including certified pre-owned and wholesale-priced options. Our finance team is experienced in working with all credit situations. Whether you're building credit, rebuilding, or buying with excellent credit, our lender network helps more drivers get approved.
The Home of the LIFETIME WARRANTY

Service center

Phone number (540) 409-4235

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(1,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They list a vehicle on the internet at a price then when you get done singing the paper work the price is 7000.00 more I will never buy from them again

They list a vehicle on the internet at a price then when you get done singing the paper work the price is 7000.00 more I will never buy from them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Winchester Mitsubishi has a really solid selection compared to other dealerships I visited. There were a lot of options in stock, and Tiffany made navigating everything easy because she knew exactly what was available and what fit my needs best.

Winchester Mitsubishi has a really solid selection compared to other dealerships I visited. There were a lot of options in stock, and Tiffany made navigating everything easy because she knew exactly what was available and what fit my needs best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear that you had a great experience with us, and that Tiffany was able to help you find the perfect fit for your needs. We take pride in our wide selection and knowledgeable staff, and we hope to see you again soon at Winchester Mitsubishi!

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Patrick was extremely helpful during a stressful time. He got us in and on our way , first thing on Monday morning. He even brought us to the dealership, from our hotel. Exemplary service!!!

Patrick was extremely helpful during a stressful time. He got us in and on our way , first thing on Monday morning. He even brought us to the dealership, from our hotel. Exemplary service!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tiffany at Winchester Mitsubishi was seriously great to work with. You can tell she actually cares about people and not just “doing her job.” She kept everything organized, answered questions quickly, and made the whole process feel way less stressful. Even though she works in marketing and BDC, she was one of the main reasons my experience went so smoothly. She stayed on top of communication, followed through, and made sure I wasn’t left wondering what was going on. It’s hard to find people now that genuinely put effort into helping customers, but Tiffany definitely does. She made the experience feel welcoming instead of pushy, and that really stood out to me. Winchester Mitsubishi needs more people like her. 🙌

Tiffany at Winchester Mitsubishi was seriously great to work with. You can tell she actually cares about people and not just “doing her job.” She kept everything organized, answered questions quickly, and made the whole process feel way less stressful. Even though she works in marketing and BDC, she was one of the main reasons my experience went so smoothly. She stayed on top of communication, followed through, and made sure I wasn’t left wondering what was going on. It’s hard to find people now that genuinely put effort into helping customers, but Tiffany definitely does. She made the experience feel welcoming instead of pushy, and that really stood out to me. Winchester Mitsubishi needs more people like her. 🙌

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, ! Our team at Winchester Mitsubishi is dedicated to providing outstanding customer service, and we're thrilled Tiffany exceeded your expectations. We're lucky to have her on our marketing and BDC team, and we appreciate you taking the time to recognize her hard work. We hope to see you again soon! 🚀 #teamwork #aboveandbeyond #customerexperience

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THEY ARE THE BEST PLACE TO TAKE YOUR VEHICLE FOR "SERVICE" AND SEE SMILING FACES TO GREET YOU. AUTO RETURNED AS CLEAN AS IT WENT IN THE TECH CAME OUT TO DISCUSS MY VEHICLE AND WHATS NEXT GREAT JOB

THEY ARE THE BEST PLACE TO TAKE YOUR VEHICLE FOR "SERVICE" AND SEE SMILING FACES TO GREET YOU. AUTO RETURNED AS CLEAN AS IT WENT IN THE TECH CAME OUT TO DISCUSS MY VEHICLE AND WHATS NEXT GREAT JOB

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a pleasure today to meet Patrick and I had a little problem with scheduling, and Patrick took care of the problem we had couldn’t asked for a better person to deal with. In and out of 15 minutes, can’t wait for my next appointment thank you Mitsubishi Winchester.

I had a pleasure today to meet Patrick and I had a little problem with scheduling, and Patrick took care of the problem we had couldn’t asked for a better person to deal with. In and out of 15 minutes, can’t wait for my next appointment thank you Mitsubishi Winchester.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That’s awesome to hear 🙌✨ Patrick will definitely appreciate this shoutout. Scheduling hiccups happen sometimes, but having someone step in, take ownership, and get everything handled quickly makes all the difference. In and out in 15 minutes is a win 🚗💨 Thank you for trusting Winchester Mitsubishi, and we look forward to seeing you at your next appointment!

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I usually don’t leave reviews, but this one’s deserved. Winchester Mitsubishi surprised me. I went in expecting the usual runaround, but they actually worked with me instead of just judging my credit. They had way more finance options than I thought, and the whole process felt a lot easier than I was expecting. The lifetime warranty is a big deal too. Knowing your engine and transmission are covered long-term just takes a lot of stress off. Tiffany was very helpful and explained everything before we came in and met Scott. She keeps it real, explains everything in a way that makes sense, and doesn’t pressure you. That alone made the experience different from most places I’ve been to. If you’re on the fence or think you won’t get approved, it’s worth going in and at least seeing what they can do.

I usually don’t leave reviews, but this one’s deserved. Winchester Mitsubishi surprised me. I went in expecting the usual runaround, but they actually worked with me instead of just judging my credit. They had way more finance options than I thought, and the whole process felt a lot easier than I was expecting. The lifetime warranty is a big deal too. Knowing your engine and transmission are covered long-term just takes a lot of stress off. Tiffany was very helpful and explained everything before we came in and met Scott. She keeps it real, explains everything in a way that makes sense, and doesn’t pressure you. That alone made the experience different from most places I’ve been to. If you’re on the fence or think you won’t get approved, it’s worth going in and at least seeing what they can do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

"Thank you for taking the time to leave this amazing review! We're so happy to hear that we exceeded your expectations and provided you with a stress-free car buying experience. Our team always strives to work with our customers and we're glad to hear that both Tiffany and Scott were helpful. We look forward to seeing you again and providing you with top-notch service! #WinchesterMitsubishi #LifetimeWarranty #StressFree"

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Everything went very well no concerns will consider another purchase in the future with your company.

Everything went very well no concerns will consider another purchase in the future with your company.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Robert, we appreciate you taking the time to share this. It’s great to hear everything went smoothly and that you’d consider working with us again—that’s exactly the experience we aim for every time. We’ll be here whenever you’re ready for the next one.

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Winchester Mitsubishi really stands out when it comes to inventory—they had way more options than I expected. There vehicles come with a lifetime warranty no matter how many miles you put on the vehicle. If you’re looking for a place with a solid selection and someone who will actually help you, ask for Tiffany.

Winchester Mitsubishi really stands out when it comes to inventory—they had way more options than I expected. There vehicles come with a lifetime warranty no matter how many miles you put on the vehicle. If you’re looking for a place with a solid selection and someone who will actually help you, ask for Tiffany.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe, this means a lot—thank you for calling that out. We take a lot of pride in having a strong selection, so it’s great to hear that stood out to you. And yes, that lifetime powertrain warranty is something we stand behind—it’s there to give real peace of mind long after you drive off. I appreciate the shoutout personally as well. Glad we could help make the process easy for you. If you ever need anything down the road, we’ve got you.

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The staff was very pleasant and handled my oil change left and left on a timely fashion..

The staff was very pleasant and handled my oil change left and left on a timely fashion..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience—we’re glad everything was handled smoothly and you were in and out in a timely manner. We appreciate you trusting us with your service!

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