Mike Brown Chrysler Dodge Jeep

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Reviews

Average Ratings

4.8
42 lifetime reviews.
  • Very rapid and good service.

    Everytime I have needed assistance with my vehicle, the service has been fast and complete. The needed parts are found within the day usually and ...


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    Everytime I have needed assistance with my vehicle, the service has been fast and complete. The needed parts are found within the day usually and installation is very quick. Josh Lopez has been a courteous and helpful service provider.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • GREAT SERVICE

    jOSH AND cORY MADE THIS FIRST OIL CHANGE A DREAM. COMPUTER ON TRUCK READ 51% BUT cORY ADVISE BECAUSE i WAS AT 4987 MILES TO COME ON IN ! NEEDED TO...


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    jOSH AND cORY MADE THIS FIRST OIL CHANGE A DREAM. COMPUTER ON TRUCK READ 51% BUT cORY ADVISE BECAUSE i WAS AT 4987 MILES TO COME ON IN ! NEEDED TO COME ON IN THEY GOT ME IN AND OUT IN TIME TO MAKE AN APPOINTMENT IN ARLINGTON ON TIME. THANKS MIKE BROWN DODGE SERVICE DEPARTMENT. THANKS TO JONIE MITCHELL FOR MY TRANSFER OF SERVICE CONTRACT.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • depends on who you talk to

    I have had several services on my vehicle with which I have been mostly happy with it. In the past three years there have been several service tec...


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    I have had several services on my vehicle with which I have been mostly happy with it. In the past three years there have been several service techs to help me so far the techs that have worked the longest and know what they need to do in the job they have Josh and Kyle have an awsome personality and knowledge for this area. dewayne and james who are techs in back are also pretty knowledgable and easy to talk to about any issues i might have had after work was complete.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Long Wait!!

    While the wait was long the customer service by Josh Lopez was great W will be back for more!!


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    While the wait was long the customer service by Josh Lopez was great W will be back for more!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service review

    This visit was a breath of fresh air, in the past I have had bad service and stopped buying cars from Mike Brown's dealership, however that will b...


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    This visit was a breath of fresh air, in the past I have had bad service and stopped buying cars from Mike Brown's dealership, however that will be changing based on my latest experience. Josh Lopez (service advisor) was outstanding. MB dealership addressed the problems they had and fixed the problem. Good job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service. Josh did a real good job for us.

    Josh did a real good job. We are very pleased. Josh did a great job for us. We are very pleased with the service we received. He even corrected in...


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    Josh did a real good job. We are very pleased. Josh did a great job for us. We are very pleased with the service we received. He even corrected information in the computer that was previously updated incorrectly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Serviceno complaints

    josh was super and very helpful! Andrew is also excelle4nt. x


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    josh was super and very helpful! Andrew is also excelle4nt. x

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • In n Out in 2 hours

    Josh Lopez is a heck of a service writer and quickly took care of my couple of small warranty items and some minor recalls. They had the parts in ...


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    Josh Lopez is a heck of a service writer and quickly took care of my couple of small warranty items and some minor recalls. They had the parts in stock and got-er done in a few hours

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service one of the best service advisors

    Josh was fantastic. I stopped by on short notice, right before closing, due to an issue with the battery dying. He took the Jeep and tested the ba...


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    Josh was fantastic. I stopped by on short notice, right before closing, due to an issue with the battery dying. He took the Jeep and tested the battery himself. Informed me battery was bad and immediately arranged replacement. All in, less than half hour. Fantastic service. Definitely would recommend to others. Talk to Josh!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • GREAT SERVICE & VERY PROFESSIONAL!

    This Place was awesome! The service manager, Andrew Zeleniak, was very knowledgeable in assisting us on June 3, 2016. We had been offered a superi...


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    This Place was awesome! The service manager, Andrew Zeleniak, was very knowledgeable in assisting us on June 3, 2016. We had been offered a superior deal when it came to providing me Dana Blakeley) and my common law husband, ( Ken G.) when we had to obtain an oil change on our 2005 Chrysler Town and Country LX. We think he and his employees @ Mike Brown in Granbury Texas knew how to meet our current service needs. If you would like to know great customer service, please give Mike Brown Chrysler, Doge a try. We highly recommend it to everyone who needs their Chrysler vehicle serviced. God Bless!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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