Reviews

Average Ratings

4.9
1434 lifetime reviews. Includes reviews of Gerald Nissan from DealerRater.com
  • Out of this world

    They did everything possible to ensure the transaction goes smooth. From the sales person, the finance manager to the manager of the store, all of...


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    They did everything possible to ensure the transaction goes smooth. From the sales person, the finance manager to the manager of the store, all of them were awesome

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Quick service

    Quick service always on time and good explanation of future services needed. Easy to schedule an appointment and talk with service managers


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    Quick service always on time and good explanation of future services needed. Easy to schedule an appointment and talk with service managers

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Great customer service this time, I always come to the place but never had this great amazing help that I had this time.


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    Great customer service this time, I always come to the place but never had this great amazing help that I had this time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service!

    Everyone was friendly and very helpful. Waiting area had tv, magazines, coffee and snacks. Great service! Nice place to wait while car was serv...


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    Everyone was friendly and very helpful. Waiting area had tv, magazines, coffee and snacks. Great service! Nice place to wait while car was serviced!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Dealership! Knowledgeable Sales Team!
    November 21, 2017

    I???ve always had a great buying experience at Gerald Nissan Naperville and the sales and service staff are all knowledgeable and friendly. Howard...

    Gerald Nissan of Naperville

    Laura, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go ...


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    I???ve always had a great buying experience at Gerald Nissan Naperville and the sales and service staff are all knowledgeable and friendly. Howard is a great salesman always going above and beyond to assist a customer. I always recommend Gerald Nissan to family and friends.

    Does recommend this dealer
    Gerald Nissan of Naperville

    Laura, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com


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  • Great Service and People

    Salesman was great! As were all there.Thank you!! "B.J." was awesome. Everyone respectful and considerate. Definitely will go back...Again...Thank...


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    Salesman was great! As were all there.Thank you!! "B.J." was awesome. Everyone respectful and considerate. Definitely will go back...Again...Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thorough and Responsive
    November 20, 2017

    Howard was great to work with. When I initially met him at the dealership while having some service work done on my older Nissan Pathfinder, I to...

    Gerald Nissan of Naperville

    Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!¿¿ We appreciate the feedb...


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    Howard was great to work with. When I initially met him at the dealership while having some service work done on my older Nissan Pathfinder, I told him I would be back to look at new vehicles in about a month, and to not "bug" me until then. He honored my request and never was a pest, like many car sales personnel and dealerships, for the whole month I worked with him. He let me test drive a couple of Nissan Murano's very thoroughly, and even on my own, but was then available to answer all of my questions. I also had many additional questions that he answered in a timely fashion via e-mail. Howard was never "pushy" and followed up on all requests. He makes buying a vehicle a pleasurable experience!

    Does recommend this dealer
    Gerald Nissan of Naperville

    Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!¿¿ We appreciate the feedback and are pleased that your experience with Howard was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours.¿¿We look forward to seeing you again. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com


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  • Friendly service, clean dealership

    Always friendly staff. Usually dont have to wait too long for my service to be completed. When we purchased we bought two vehicles at the same tim...


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    Always friendly staff. Usually dont have to wait too long for my service to be completed. When we purchased we bought two vehicles at the same time. Gerald worked with us for the budget we had for two vehicles

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good service, clean and convenient.

    Service was very good, as usual. Repairs and future service needs were explained clearly. Waiting room is clean and comfortable with nice amenit...


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    Service was very good, as usual. Repairs and future service needs were explained clearly. Waiting room is clean and comfortable with nice amenities.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very good experience getting new car.

    Manny, the salesman, and Kevin, the finance person, were helpful and very kind. Love the car and feel I got a decent deal. Happy to be getting my ...


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    Manny, the salesman, and Kevin, the finance person, were helpful and very kind. Love the car and feel I got a decent deal. Happy to be getting my 3rd car at Gerald Nissan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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