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Reviews

Average Ratings

4.9
1154 lifetime reviews. Includes reviews of Gerald Nissan from DealerRater.com
  • Great Deal on Rogue!

    Very straight forward pricing, i feel like we got a great deal on the car we wanted with no haggling.

    Dealer Response

    Thank you so much for taking the time to write this review, Keith. I'm very happy to hear about your positive experience at Gerald Nissan. Congrat...


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    Very straight forward pricing, i feel like we got a great deal on the car we wanted with no haggling.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review, Keith. I'm very happy to hear about your positive experience at Gerald Nissan. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com


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  • Exellent Service

    The Service Manager(Saul) and Mechanic(Tom) that I normally work with when I get any of my 3 Nissans service are excellent in the work they do and...


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    The Service Manager(Saul) and Mechanic(Tom) that I normally work with when I get any of my 3 Nissans service are excellent in the work they do and how they treat me when I am in for service. It is like I am the only customer there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2nd Time Just as Awesome!!!
    December 6, 2016

    Once again Howard comes through with a great experience. I leased a car from Howard a little over 2 years ago. I turned in that leased car earl...

    Gerald Nissan of Naperville

    Thank you so much for taking the time to write this review, Mitzi. I'm very happy to hear about your positive experience with Howard and Anthony. ...


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    Once again Howard comes through with a great experience. I leased a car from Howard a little over 2 years ago. I turned in that leased car early and leased again. Anthony worked to get the finances just right! I am so pleased with both of them. I felt so relaxed and neither of them pushed me to any decision. I will keep coming back because Howard makes me feel like a member of his family. I know he will do his best to get me a car that's perfect for me! Howard and Anthony...you guys ROCK!!!

    Does recommend this dealer
    Gerald Nissan of Naperville

    Thank you so much for taking the time to write this review, Mitzi. I'm very happy to hear about your positive experience with Howard and Anthony. Congratulations on your recent lease and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com


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  • The Best Nissan Service and Dealership

    Very courteous service reps On-time service Service reps are not pushy Minimum wait time I have been to at least 10 dealership of Nissan and Geral...

    Dealer Response

    Kevin, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in term...


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    Very courteous service reps On-time service Service reps are not pushy Minimum wait time I have been to at least 10 dealership of Nissan and Gerald Nissan of Naperville is by far the best.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com


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  • Good service

    Everyone was very nice and helpful for me while I was there. The salesmen were talkative and helped my wait go by faster.

    Dealer Response

    Sally, it is wonderful to hear that our staff at Gerald Nissan was able to provide you with a great experience! We really appreciate this feedback...


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    Everyone was very nice and helpful for me while I was there. The salesmen were talkative and helped my wait go by faster.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sally, it is wonderful to hear that our staff at Gerald Nissan was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com


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  • Good quick service

    Easy and quick, friendly fast service. In the know staff from start to finish. Clean and tidy site with free Starbucks. Will and do recommend service

    Dealer Response

    Hi Ian and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Nissan. We are driven to o...


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    Easy and quick, friendly fast service. In the know staff from start to finish. Clean and tidy site with free Starbucks. Will and do recommend service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ian and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com


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  • Great, friendly service

    Prompt service, relaxing waiting room. Enjoy some coffee and log on to the wifi and kick back and wait for them to finish the job

    Dealer Response

    Thank you for your kind words, Robert. We're glad you had a pleasant service appointment, and we hope to see you next time! Sincerely, Tom Huhn,...


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    Prompt service, relaxing waiting room. Enjoy some coffee and log on to the wifi and kick back and wait for them to finish the job

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Robert. We're glad you had a pleasant service appointment, and we hope to see you next time! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com


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  • great customer service

    Service representative was very knowledgeable and informative. I think his name was Mark. Quick service turnaround time. Friendly and curtious...

    Dealer Response

    Joseph, thank you for taking the time to write this great review. It is wonderful to hear that Mark was able to provide you with knowledgeable and...


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    Service representative was very knowledgeable and informative. I think his name was Mark. Quick service turnaround time. Friendly and curtious staff

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, thank you for taking the time to write this great review. It is wonderful to hear that Mark was able to provide you with knowledgeable and informative service on your car! We really appreciate this feedback and if you need anything else in the future please feel free to come back and visit us any time! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com


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  • Great Service At Gerald Nissan Naperville IL

    Paul Gawel, Alvaro Bobadilla and David Webb are courteous and professional staff. The vehicle leasing process was explained thoroughly and was giv...

    Dealer Response

    Graciela, thank you for taking the time to write us a great review. Congratulations on your new car! I am thrilled to hear that you had such a gre...


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    Paul Gawel, Alvaro Bobadilla and David Webb are courteous and professional staff. The vehicle leasing process was explained thoroughly and was given options.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Graciela, thank you for taking the time to write us a great review. Congratulations on your new car! I am thrilled to hear that you had such a great leasing experience with us. I will be sure to pass along your praises to Paul, Alvaro and David. Please let us know if we can help you with anything else automotive-related. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com


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  • Another enjoyable sales experience.

    Enjoyed negotiating with Bobby Jones my salesman as well as Jason the Sales Manager. They foster a friendly comfortable environment making for an...

    Dealer Response

    Congratulations on the purchase of your new vehicle, John! It's great that Bobby and Jason were able to help you and made sure you enjoyed your ex...


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    Enjoyed negotiating with Bobby Jones my salesman as well as Jason the Sales Manager. They foster a friendly comfortable environment making for an enjoyable sales experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on the purchase of your new vehicle, John! It's great that Bobby and Jason were able to help you and made sure you enjoyed your experience at Gerald Nissan. Thanks for the 5-star review! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com


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