Gerald Nissan

(4.9) 1487 reviews

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4.9
1487 lifetime reviews. Includes reviews of Gerald Nissan from DealerRater.com
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  • Out of this world

    They did everything possible to ensure the transaction goes smooth. From the sales person, the finance manager to the manager of the store, all of the...m were awesome

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • Excellent Service

    whole visit was very cordial, swift and warm. waiting area was comfortable with snack and beverages. I will definitely be back!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • End of previous lease

    The lease was up on our current Nissan. The original dealership did not have a great selection so I located several vehicles on Gerald???s website. W...e were greeted by Byron on the sidewalk upon our arrival. He figured out what we wanted and started locating cars to show us. In between, we worked on numbers and came up with a game plan. We found a car we liked and negotiated a suitable deal. Byron was up front about everything as was the finance guy Kevin. Byron made sure we were comfortable and never left us wondering what was going on. Overall, very satisfied with the customer service.

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    Does recommend this dealer
    Gerald Nissan

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com


  • Great job Mark Jillich

    Mark was great! He is very knowledgeable and helped me decide what my car needed. It is great to have someone there who can advise me without trying t...o upsell! Good job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Easy Experience

    Byron and the whole Nissan staff were very friendly and helpful. My husband and I were first-time Nissan buyers and, overall, we had a very pleasant e...xperience. Byron listened to my requests and accommodated our questions. His service felt sincere.

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    Gerald Nissan

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promise...s and providing hassle-free service. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com


  • Great customer service

    Placed new battery under warranty. Many thanks to Anthony and the White Service Team so quickly. Appreciated the professional service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Awesome service

    Service Staff are prompt, greet you with a smile and explain what is happening with your car. They ensure you visit meets your needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Howard Rocks!

    Our sales person Howard Krick was wonderful. This is the third Nissan we have purchased from him. Howard is very helpful and professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great service team. Reminders very helpful

    Explained well and did service in timely fashion. I like the email reminders when service is needed and scheduled service dates

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great place

    This is a great place to buy a car. Byron Giles is wonderful to work with, and everyone was very helpful. I appreciated all the time they took to mak...e sure everything was clear to me before I drove off in my new car.

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    Gerald Nissan

    We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our c...ustomers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com


Gerald Nissan
1575 Ogden Ave Naperville, IL 60540
New (630) 225-7083
Used (630) 225-7084
Service (630) 225-7085
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