Battlefield Ford of Manassas

3.9
(297 reviews)

Reviews

3.9
(297 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

They found a problem

I took my car in for a normal service and while completing it they for a problem. I agreed to let them fix it and was given a ride home. Four hours later they sent a car out to pick me up. The car repair was completed and now I feel safer

5.0

I had a 15K mile maintenance service and VA inspection...

I had a 15K mile maintenance service and VA inspection done while I waited for my car.

1.0

Where is the quality and professionalism?

The maintenance/service department, including Quick Lane, has gone downhill since my first experience beginning in 2002. QK Lane has a constant turnover of service advisors. Some barely speak English. If you need a quote on a service it's almost impossible to get a quote one day that agrees with quote the next day.

5.0

Great sales force!!

My sales individual was Jason and he was outstanding!!! I recommend this dealership. The buying process was easy and fast with everything explained throughout the process.

5.0

Efficient and just plain nice people!!easy to make appt...

Efficient and just plain nice people!!easy to make appt and safe waiting room Thanks

5.0

Sales people are polite. They are not pushy. They kept me...

Sales people are polite. They are not pushy. They kept me informed throughout the ordering and delivery process of my vehicle. They went out of their way to accommodate me. I will go back and would recommend them to friends.

5.0

Awesome experience!!

Absolutely superb experience. Knowledgable, professional and excellent customer service. This is my third purchase from Battlefield Ford. Northern Virginia’s best dealership for Fords. Highly recommend.

5.0

Great customer service

Deshaun was extremely professional and knowledgeable. Job well done. Made a call to the quick lanes informing them I had a flat tire and had scheduled aaa to tow the car in to the facility. Deshaun took down the proper information and had the proper equipment locates and ready to be ordered and delivered.

5.0

Was one of the fastest, fairest, easiest car purchases...

Was one of the fastest, fairest, easiest car purchases I’ve ever made. Thanks to Cody for doing a great job in ordering and getting me a good price on exactly what I was looking for.

5.0

Great truck, great purchase experience, highly recommend!...

Great truck, great purchase experience, highly recommend! Thanks so much for all your help. My husband loves the truck, and we enjoyed working with all of you.