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Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Williamsville from DealerRater.

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Everyone was pleasant, helpful, informative and friendly.

Everyone was pleasant, helpful, informative and friendly. It was a very nice experience and would definatly come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Personnel were very friendly and helpful!

Personnel were very friendly and helpful! Our dealer, Nolan, was very informative and knowledgeable about the vehicle I was interested in. He walked me through the various decisions I had to make. I was able to complete my purchase and drive off the lot with my brand new vehicle the same day! Highly recommend this dealership and particularly Nolan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very happy with my sales person I would recommend West

Very happy with my sales person I would recommend West Herr Chevrolet i was very pleased how we were treated and bought my car after test run price was good and my trade in was good went to other dealers and left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I left West heard, with a spirit of peace and joy, thank

I left West heard, with a spirit of peace and joy, thank you, Wes heard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very efficient and great to work with.

Very efficient and great to work with. Would definitely recommend to this dealership to do business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I can't say enough about my experience at West Herr

I can't say enough about my experience at West Herr Williamsville. My sales rep Colin was fantastic. Tom the finance manager did a great job describing the coverages and costs for the extra coverages that were available for my vehicle and did not pressure me when I declined like so many have done at other dealerships. I appreciate how I was treated by both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall a great experience!

Overall a great experience! Everyone is so friendly, and go out their way to make sure you get everything you want. I absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service only have west Herr do service on my car

Good service only have west Herr do service on my car over all very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great dealership everyone was very helpful and every one

great dealership everyone was very helpful and every one was very friendly will be back in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience with the service department was excellent

My experience with the service department was excellent my problem was taken care of quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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