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Reviews

Average Ratings

4.2
72 lifetime reviews.
  • Excellent service

    I find the people in the Service Department at Andy Mohr Nissan helpful and truly customer focused. We have a 2004 Nissan Quest with 123,000 plus ...


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    I find the people in the Service Department at Andy Mohr Nissan helpful and truly customer focused. We have a 2004 Nissan Quest with 123,000 plus miles that we have serviced at Andy Mohr. This time we had the oil changed and had them check for a problem with the idle and missing. The service department was able to quickly find the problem and ordered the part and will be back on Tuesday to have it installed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very Displeased

    I am not impressed with Andy Mohr Avon Nissan. I was scheduled to test drive a vehicle from the used inventory on Saturday morning this past weeke...


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    I am not impressed with Andy Mohr Avon Nissan. I was scheduled to test drive a vehicle from the used inventory on Saturday morning this past weekend. While Charles had the vehicle pulled around waiting that was about the only thing good that happened. I was insulted that the vehicle was not cleaned on the outside let alone on the inside. The vehicle was covered in dog hair, dust, and dirt from the previous owner(s). Needless to say after expressing my disgust and unhappiness in a professional manner to the dealership manager I drove to Westgate in Plainfield where I purchased a Jeep Grand Cherokee and had a wonderful car buying experience. Sorry Andy Mohr! Your team really dropped the ball on a sale. Perhaps you will change your "policy" on detailing used cars prior to putting them in inventory. I will also tell every one I know regardless of if they are looking to purchase or lease from any of your lots that I had a horrible experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Auto Purchase

    Drove all the way to dealership as agreed only to find the car had been taken to auction because, as one of the sales rep put it, the car was junk.


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    Drove all the way to dealership as agreed only to find the car had been taken to auction because, as one of the sales rep put it, the car was junk.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Outstanding Service

    Wow. I highly recommend this dealership. I leased a 2016 Altima back in September. Michael Barmes was my sales consultant. He was extremely helpf...


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    Wow. I highly recommend this dealership. I leased a 2016 Altima back in September. Michael Barmes was my sales consultant. He was extremely helpful through out the process. I highly recommend Andy Mohr Avon Nissan and Michael Barmes for your next purchase!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Inexpensive used car for a new teen driver

    Greeted immediately and paired up with a salesman with minimal delay. Salesman was reasonably well informed. Looked at two of the three cars i in...


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    Greeted immediately and paired up with a salesman with minimal delay. Salesman was reasonably well informed. Looked at two of the three cars i intended to. Could not look at the third because the salesman couldn't locate the keys. No big deal in this particular case, as the car was a marginal interest, at best. But would've been really bad if it was a car I was very interested in.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very friendly staff

    From the moment i stepped foot in the dealership everyone was super nice and did whatever they could to help me get into a vehicle and not to ment...


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    From the moment i stepped foot in the dealership everyone was super nice and did whatever they could to help me get into a vehicle and not to mention the customer service area was very clean. I would highly recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • pleasant and efficient

    Took my vehicle on time. Finished the service quickly. Nice waiting area with free WiFi, coffee and snacks.


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    Took my vehicle on time. Finished the service quickly. Nice waiting area with free WiFi, coffee and snacks.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Honest service.

    I came to Andy Mohr Nissan at Avon for a coolant flush for my old Maxima. Before going ahead with the service a mechanic and the Service Mgr. Matt...


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    I came to Andy Mohr Nissan at Avon for a coolant flush for my old Maxima. Before going ahead with the service a mechanic and the Service Mgr. Matt Pope showed me a large problem with my car and giving me an option of proceeding with a coolant flush or maybe thinking of fixing the car first or buying a new vehicle. Instead of doing the ordered service, charging me way over a $100 and then telling me about the big problem, they thought of my interest as a customer first and their reputation as good dealership. Appreciate their honesty!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Maintenance Service and Sales

    Shelia is outstanding and takes pride in how she handles customers and the service they receive. Matt on the sales floor a young man with great po...


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    Shelia is outstanding and takes pride in how she handles customers and the service they receive. Matt on the sales floor a young man with great potential. Great facility all around Thanks for serving your guests.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • wonderful experience

    I love the customer service and they got me in and out with no problem.


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    I love the customer service and they got me in and out with no problem.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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