Skip to main content

Kalispell Ford

(280 reviews)

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kalispell Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Ford Raptor... yes, please!

Mark Becker hooked us up. Very professional and got us into the truck of our dreams(2020 Ford Raptor). We will definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive feedback about our agent, Mark Becker. It's wonderful to hear he could assist in finding your 2020 Ford Raptor at Kalispell Ford. We look forward to serving you again in the future.

Great place to buy a vehicle

We had an excellent experience when buying our new F-150 truck from Kalispell Ford. Ryan Maki was great. He was knowledgeable, friendly, and not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind five-star review, Roy. Our Sales Team is proud to know they were knowledgeable and friendly while assisting you in the purchase of a new truck. Congratulations on your new Ford F-150 and we are grateful you had an excellent experience here at Kalispell Ford.

A perfect day

Outstanding service and what a Beautiful Corvette, thank you Tim. Quality salesmanship and the Manager was awesome. Thanks so much for everything ❤️. Love my Vette

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Rodney. Thank you for your kind five-star review and rating of your experience with all of us. We were thrilled to learn our Sales Team provided you with outstanding service to ensure your car-buying needs were met. Congratulations on your beautiful, new Corvette. We are happy to have your business and value you as a customer here at Kalispell Ford.

Worst dealer I've ever known as far as service dept.

Worst dealer I've ever known as far as service dept. Don't have my vehicle (yes they do). Don't call me when parts come in that I've ordered for some minor stuff that I can fix myself (so they send them back after waiting a month to get them). Quoted price for repair of heated seat (should be simple, right?) over DOUBLED when went to pick it up. Quoted me $2,200 to fix my power running boards (paid them $85 for the inspection/quote). So went to different dealer 80 miles away and they replaced a relay switch for $265. Put the wrong oil in a friend of mine's Explorer which caused the engine light to come on so she had to have it towed. Asked about reimbursement for the tow and they said can't do that. Reluctant to give a receipt with the mileage on it for the second oil change only a few miles after the original one until demanded to get one. I could go on and on, but that's enough. Owned Fords ALL my life, So disgusted with them I bought a Ram pick up and am selling the Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We always welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss communication, parts ordering, pricing, and the level of care you received from our Service Team. Thank you, Justin AuClaire Service Director Kalispell Ford justin.auclaire@kalford.com 406-751-9044

Best Experience!!

I have now purchased two vehicles from Kalispell Ford. I went back for my second purchase because the first time, the experience was the best I’ve ever had with any dealership. Everyone had such an outgoing and kind personality. There were no sales pressures and no one pushed me to buy what I didn’t want. They were very courteous and helped my wife and I find exactly what we wanted. Kalispell Ford is the kind of place you just to want to stop in and say hi. Very friendly, professional and experienced team at Kalispell Ford! Thank you Roy in sales for helping my wife and I find what we were looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your second vehicle, Rio! We are so thrilled to learn about how wonderful your experience was at Kalispell Ford with our Sales Department. Thank you for taking the time to leave us a five-star review. We look forward to working with you again in the future.

23 Ford Escape

Kalispell Ford are great people to work with. Thank you to Mark and Dante for helping me get into my new Ford Escape. Loving it every day. You guys are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us a five-star review, Mar. It is great to know that our Sales Team was a pleasure to work with. We appreciate you choosing Kalispell Ford and hope you are enjoying your new Ford Escape. Take care.

Very helpful.

Jeremy was very understanding and helpful through the whole process. He made sure this was the car that I wanted and was very honest. Highly recommend him.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Our Sales Team is ecstatic to read that you had an understanding and helpful experience here at Kalispell Ford, Mackenzie. Thank you for your recommendation and business.

Great Experience

Mark at Kalispell Ford was very easy to deal with. I purchased two vehicles over the last year there and both times it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Bob, it's our pleasure to provide you with a great experience here at Kalispell Ford, and we are delighted to read that our Sales Team was easy to work work and made your car buying process pleasant and successful. Thank you for your loyal business!

Bronco Sport

My husband and I traded in two vehicles and purchased two brand new rides from Kalispell Ford within a month of one another. Both experiences were top notch! My Bronco Sport arrived sooner than anticipated and I was throughly impressed with the number of employees who assisted us in learing the nuances of the vehicles. Pleasant experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Fawna. We take our reviews to heart and are delighted to learn about your five-star visit with us. Please let us know if you have any additional questions for our Sales Team and thank you again for choosing Kalispell Ford.

Good experience

Was a good experience overall. Didn't feal pressured but i knew what i wanted. Also 2 days after i purchased the car i found a problem with the catalytic converter and they are fixing it for free and taking care of me. Garrett and Tim the 2 dealers that worked with me where genuinely nice guys. Love my Impala

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, we're glad you're happy with the way we do business here. Please don't hesitate to reach out to us here at Kalispell Ford in the future if you need any further auto-related assistance from our team.