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Reviews

Average Ratings

4.8
295 lifetime reviews.
  • car repair oil change tire rotation car was runnim

    thanks for the service and fast Ireally appricate the service not sure if they rotated tires because the car is showing a problem with the same t...


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    thanks for the service and fast Ireally appricate the service not sure if they rotated tires because the car is showing a problem with the same tire I think there is something wrong with the computer on the car I call the company they told me to have it towed in they sent a tow truck for it i was able to pick it up the same day they check for water damage due to the fact it was after the storm matthew again thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sharon Leach

    Very nice service representative. Quick service and all around great service. We will use you in the future. Thank you.


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    Very nice service representative. Quick service and all around great service. We will use you in the future. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil Change

    For oil change and service was timely no long waiting

    Dealer Response

    Thank you for the five-star review, Blair! We're glad that you had a great experience at our dealership.


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    For oil change and service was timely no long waiting

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Blair! We're glad that you had a great experience at our dealership.


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  • not sure what you want in this field

    little pricey, but all in all very good service I did not buy my car here but I like their service. very friendly.

    Dealer Response

    Thomas, thank you for taking the time to give us this review! We are glad that our service department could impress you. We work hard to provide t...


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    little pricey, but all in all very good service I did not buy my car here but I like their service. very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, thank you for taking the time to give us this review! We are glad that our service department could impress you. We work hard to provide the sort of friendly professional care you had. Please think of us again for any of your future needs.


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  • Recall Service Visit

    From start to finish this service experience was great. It was expedient, efficient, and pleasant. The recall part for my vehicle was in stock w...

    Dealer Response

    Thank you so much for posting about your experience with us. We genuinely appreciate you taking the time to post some kind comments about your rec...


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    From start to finish this service experience was great. It was expedient, efficient, and pleasant. The recall part for my vehicle was in stock which meant I would not have to return for a second visit. The staff, even those who were in and out of the waiting area warmly greeted me with a smile and a good morning. I felt very comfortable while waiting for my vehicle to be serviced. I have recommended this dealer to friends and found out today that one of them recently purchased a Honda Pilot and were very satisfied with their experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for posting about your experience with us. We genuinely appreciate you taking the time to post some kind comments about your recall service. I'm pleased to hear it went very smoothly. Thanks for coming to see us. It is always a pleasure to have you.


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  • female

    While my husband & I were looking at the new trucks on the Five Star Chevrolet lot, we met a salesman and began conversing with him about our truc...

    Dealer Response

    Thank you for your kind words! It will definitely be my pleasure to let Kendall know about your review. Please visit us again soon!


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    While my husband & I were looking at the new trucks on the Five Star Chevrolet lot, we met a salesman and began conversing with him about our truck search. He was the most pleasant, professional and sincere vehicle salesman we've encountered in many years. He assisted us in selecting the truck of our choice, and the purchase & installation of accessories. It was very easy buying process from beginning to end. This gentleman goes above and beyond for his customers and we consider ourselves lucky to be on the lot while he was there. Five Star Chevrolet is very blessed to have on their staff, Mr. Kendall Ellis. In our next vehicle purchase, we will definitely go to Five Star Chevrolet and ask for Mr. Kendall Ellis!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! It will definitely be my pleasure to let Kendall know about your review. Please visit us again soon!


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  • Customer

    Everybody was nice and friendly. I was satisfied with my services.

    Dealer Response

    Latashia, thank you for the great review! We are so glad to have given you welcoming and satisfying service. We hope you think of us again in the ...


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    Everybody was nice and friendly. I was satisfied with my services.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Latashia, thank you for the great review! We are so glad to have given you welcoming and satisfying service. We hope you think of us again in the future. Scott Garner, sgarner@fivestaronline.net


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  • Customer

    Ask for Kendrick Goodman and Veea. They're very efficient and will get the job done!!!

    Dealer Response

    Thank you for the five-star review, Jessica! We'll tell Kendrick and Veea to keep up the great work. Please don't hesitate to contact us should yo...


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    Ask for Kendrick Goodman and Veea. They're very efficient and will get the job done!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Jessica! We'll tell Kendrick and Veea to keep up the great work. Please don't hesitate to contact us should you require any further assistance!


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  • Wonderful salesperson

    My daughter was looking for a nice and reasonable car so I accompanied her here last week. I would strongly recommend anyone to check this dealer...

    Dealer Response

    Hi, Larry! We're so happy that we were able to help you and your daughter have a five-star purchasing experience at our dealership. Veea is a grea...


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    My daughter was looking for a nice and reasonable car so I accompanied her here last week. I would strongly recommend anyone to check this dealership out because they are one of the best in town!! Also, they have the most devoted employees there especially VEEA WILLIAMS! Veea offers the best customer service I've seen in awhile. She'said really down to earth, knowledgeable, and patient. Also, she's a good listener and is not a nagging salesperson. If you want great customer service, someone who understands not everyone can afford high model cars with high monthly payments, but does offers nice used cars with REASONABLE monthly payments stop by Five Star Chevrolet in Florence, SC (if you can ask for Veea Williams)!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi, Larry! We're so happy that we were able to help you and your daughter have a five-star purchasing experience at our dealership. Veea is a great asset to our team; she'll be happy to read your kind words. We appreciate your business and look forward to serving you again in the future.


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  • Great customer service

    I would definitely recommend Five Star Chevrolet in Florence, SC to anyone! The customer service provided there is top notch!! Mrs/Ms. Veea Willia...

    Dealer Response

    Lenora, thank you for the great review! Veea will be very pleased to hear your kind words. We are so glad we could give you a smooth and easy expe...


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    I would definitely recommend Five Star Chevrolet in Florence, SC to anyone! The customer service provided there is top notch!! Mrs/Ms. Veea Williams is the main reason I recommend this car dealership because she's an amazing sales associate! Like I was always told give credit when it's due and Mrs/Ms. Williams definitely deserves the praise! She is very professional, sweet, and passionate! The qualities Veea possesses are rare and most people lack as public figures. As a sales associate it SHOULDN'T be about selling the newest and highest cars to acquire a bonus or praise, but how you treat and understand an "average" person looking for a nice and BUDGET friendly car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lenora, thank you for the great review! Veea will be very pleased to hear your kind words. We are so glad we could give you a smooth and easy experience and make you feel welcome at our dealership. We hope you will think of us for any future car buying needs. Scott Garner, sgarner@fivestaronline.net


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