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Five Star Chevrolet

(652 reviews)
Visit Five Star Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Chevrolet from DealerRater.

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Very happy with our experience at Five Star Chevy!

Very happy with our experience at Five Star Chevy! We appreciated all the help in our car buying experience at Five Star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about Five Star Chevrolet of Florence. It's good to hear that you enjoyed the car buying experience with us. We are here if you need anything else in future.

I'm a repeat customer.

I'm a repeat customer. I drove 1.5hrs from Myrtle Beach because they had the best deals in the state and they treated me very well on both occasions. They are my go to Chevy guys and I wouldn't hesitate doing business with them a third time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your loyalty at Five Star Chevrolet of Florence. It's been a pleasure serving you and we look forward to continuously providing great deals and service in future interactions. Thanks again for trusting us as your go-to Chevy team.

Professionalism at its finest, thanks Daniel for all the

Professionalism at its finest, thanks Daniel for all the help! Will differently refer others to you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We appreciate the positive feedback. Daniel and the rest of our team at Five Star Chevrolet of Florence always aim to provide professional service. It's great to hear you'd refer others. Thank you!

Had a great experience.

Had a great experience. Our sales associate Seth Collins was attentive and knowledgeable. The transaction was smooth and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your high rating and positive comments about the sales skills of Seth Collins at Five Star Chevrolet of Florence. It's especially nice for us to hear that your transaction was so stress free.

Daquan Presented himself very professionally.

Daquan Presented himself very professionally. He is cordial Also Latwan. Answered Questions courteous Listeners.; ❤️🙏🏾🙌🏾👍🏾 Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear your positive feedback about Daquan and Latwan at Five Star Chevrolet of Florence. We appreciate your kind words about their professionalism and courteousness. Thank you for the review.

Daniel was the best to deal with!

Daniel was the best to deal with! After a long day at another dealership went to the Chevy dealership and got a new car that I love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to hear that you found a car that suits your needs at Five Star Chevrolet of Florence. We appreciate the kind words on our staff, especially Daniel.

Jimmy was excellent to work with!

Jimmy was excellent to work with! I initially communicated via text and after my questions were answered we came to the dealership personally. I’ve use 5 Star before and plan to use them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about the service received at Five Star Chevrolet of Florence. We're pleased to know that you had a positive sequence and are looking forward to ongoing business. Thank you for choosing us previously and planning future visits.

My sales person was just wonderful he walked me through

My sales person was just wonderful he walked me through everything help me picked out the best vehicle for my daughter. Thank you so much for your help. I will recommend you to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your high rating and kind remarks regarding the service received at Five Star Chevrolet of Florence. It's good to know our sales team provided effective guidance with choosing a vehicle suitable for your daughter. We appreciate any recommendations you make on our behalf.

Working with Ms.

Working with Ms. Deanna James was a pleasure, she was quick to respond back to my email, texts or phone calls. I am very happy with my new vehicle. I would highly recommend her to anyone. I purchased a 2024 Mercedes that she had to locate from another dealer and she was very diligent in finding it for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and are glad Ms. Deanna James could assist in locating the 2024 Mercedes for you. It's validating to hear of customers' satisfaction with their new vehicles from Five Star Chevrolet of Florence. Thanks again for choosing us!

Quick, no hassle, friendly!

Quick, no hassle, friendly! Very pleased with my new vehicle. Highly recommended for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We appreciate your recommendation and positive review of Five Star Chevrolet of Florence. It's good to know you're satisfied with your new vehicle. Kind regards.