BayState Chrysler Jeep Dodge Ram

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Reviews

3.0
16 lifetime reviews.
  • Service Station is Great and Reliable

    I've been having my Jeep serviced here for 5 years, and have always received wonderful service. From oil changes to diagnostics and repairs, they'...


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    I've been having my Jeep serviced here for 5 years, and have always received wonderful service. From oil changes to diagnostics and repairs, they've always treated me well and taken good care of my car. I would recommend them to anyone in the Boston area looking to have their Jeep serviced.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Typical old-school car dealer

    Yes they're fast and responsive - until you sign the paperwork. Then they duck & disappear when you have questions or issues.

    Dealer Response

    Chris, we are sorry to hear that not all aspects of your visit met your expectations. We'd like to discuss this further with you, so please reach ...


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    Yes they're fast and responsive - until you sign the paperwork. Then they duck & disappear when you have questions or issues.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris, we are sorry to hear that not all aspects of your visit met your expectations. We'd like to discuss this further with you, so please reach out to John Anzalone at 617.928.5400. We hope to hear from you soon.


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  • good experience

    We stopped in to look at two jeeps and they were very, very busy! However, they were helpful and friendly. They let us test drive the car on our o...

    Dealer Response

    Sarah, we are glad to hear that our staff was helpful and friendly and that you received great customer service. We never want customers to feel p...


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    We stopped in to look at two jeeps and they were very, very busy! However, they were helpful and friendly. They let us test drive the car on our own and gave us space to look around the lot to see if there was anything else we liked. I appreciated having time and space to do that without a sales person with us at every point. We really liked one of the jeeps and would have purchased it except it was clearly owned by a smoker previously. :( When I'm ready to look for another jeep, I will definitely look here!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sarah, we are glad to hear that our staff was helpful and friendly and that you received great customer service. We never want customers to feel pressured and are here to assist in any way, whether there is a purchase or not. Thank you for allowing us to help you in your search and we hope to have the opportunity to serve you again in the future!


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