BayState Chrysler Jeep Dodge Ram

2.0 out of 5 (2.0) 16 reviews

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Reviews

2.0 out of 5 2.0
16 lifetime reviews.
  • May 29, 2014

    I've been having my Jeep serviced here for 5 years, and have always received wonderful service. From oil changes to diagnostics and repairs, they've a...lways treated me well and taken good care of my car. I would recommend them to anyone in the Boston area looking to have their Jeep serviced.

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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    July 21, 2016

    Yes they're fast and responsive - until you sign the paperwork. Then they duck & disappear when you have questions or issues.

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    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris, we are sorry to hear that not all aspects of your visit met your expectations. We'd like to discuss this further with you, so please reach out ...to John Anzalone at 617.928.5400. We hope to hear from you soon.


  • 4.0 out of 5
    April 25, 2016

    We stopped in to look at two jeeps and they were very, very busy! However, they were helpful and friendly. They let us test drive the car on our own a...nd gave us space to look around the lot to see if there was anything else we liked. I appreciated having time and space to do that without a sales person with us at every point. We really liked one of the jeeps and would have purchased it except it was clearly owned by a smoker previously. :( When I'm ready to look for another jeep, I will definitely look here!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sarah, we are glad to hear that our staff was helpful and friendly and that you received great customer service. We never want customers to feel press...ured and are here to assist in any way, whether there is a purchase or not. Thank you for allowing us to help you in your search and we hope to have the opportunity to serve you again in the future!


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BayState Chrysler Jeep Dodge Ram
777 Washington St Newton, MA 02460
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