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Reviews

4.8
317 lifetime reviews.
  • great service

    Took our son to get his new vehicle here and our salesman Bailey was great. He was very helpful and worked with us through the whole process. We e...


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    Took our son to get his new vehicle here and our salesman Bailey was great. He was very helpful and worked with us through the whole process. We ended up getting the 2016 Colorado that my son wanted. We are from out of town and they didn't have the black color truck my son wanted, but they would have it in 2 days, so Bailey brought the vehicle to us out of town when it arrived and lend us a vehicle for those 2 days. Thanks Benson Chevrolet for listening to what we (the customer) wants.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Alamo City Chevrolet Sales Purchase and Trade-In

    Took my 2015 Chevy Spark to Alamo City Chevrolet to get a quote for sale/trade-in ... 30 minutes later the quote provided was below the Kelly Blue...

    Dealer Response

    Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our manager would like to help turn your lackluste...


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    Took my 2015 Chevy Spark to Alamo City Chevrolet to get a quote for sale/trade-in ... 30 minutes later the quote provided was below the Kelly Blue-Book Value which I had looked up on the Internet before visiting the dealership ... I bought this vehicle new 1 year earlier and the quote provided by Alamo City Chevrolet was 50% of the price I paid at purchase 1 year earlier ... so in 1 year my new car had lost 50% of its value according to Alamo City Chevrolet ... interesting enough I took the car earlier that same day to a Cars.Com Dealership and in 20 minutes had the quote for sale/trade-in at a price $1,500 higher (or 23% higher) than the Chevy Dealer offer ... additionally, Cars.com provided me the Kelly Blue-Book Value I was anticipating ... which was $500 higher than the Kelly Blue Book value value quoted by Alamo City Chevrolet ... Cars.com provided my their quote in writing while Alamo City Chevrolet only provided me their quote verbally ... I was extremely DISAPPOINTED in the attitude, customer service, an overall experience at the Alamo City Chevy Dealership ... it was obvious that they were only interested in how much profit they could make and not in any form of customer service ... interesting enough I had previously bought 2 new cars from Alamo City Chevrolet (over the past 14 year) and as a result of this experience today am DONE with them ... your would think for the loyalty I have shown them in buying 2 new cars with all the accompanying service visits for oil changes, etc. that they would be more interested in keeping my business by making a FAIR and REASONABLE offer for my car today ... well this was certainly not the case ... however, my experience at Cars.Com was AWESOME ... would highly recommend Cars.com to anyone interested in trading-in or selling their car ... they will make you a FAIR offer from the start ... stay away from Alamo City Chevrolet unless your looking for a hassle.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (210) 341-3311 to discuss what we can do to help.


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  • car price matching

    went in car shopping with a check in hand, managers refusing to budge on the price when I clearing showed the salesmen on my phone dealerships dow...

    Dealer Response

    We value your feedback. Tom Benson Chevrolet strives to offer the best deals with a professional and caring staff. It appears that we fell short t...


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    went in car shopping with a check in hand, managers refusing to budge on the price when I clearing showed the salesmen on my phone dealerships down the street will sale for a lot cheaper. place was nice as well as the salesman but that's not what Iam paying for?

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We value your feedback. Tom Benson Chevrolet strives to offer the best deals with a professional and caring staff. It appears that we fell short this time. Please contact GSM Lance Knopp at (210) 357-3398 so that we may work together towards a solution.


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