[{"id":62514,"personPtyId":38513384,"firstName":"Ralph","lastName":"Badillo","titleText":"Internet Sales Manager","emailTxt":"ralph_badillo@alamotoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/d219559730aa.jpg","drDealerId":19055,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":511319,"firstName":"Christal","lastName":"Cervantes","titleText":"Sales","emailTxt":"christel_schlager@alamotoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19055,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398176,"personPtyId":38524904,"firstName":"Jessica","lastName":"Carlile","titleText":"Digital Coordinator","emailTxt":"jessica@radiovisioninc.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19055,"certifiedEmployee":false,"deptDscrp":"Management"}]

Alamo Toyota

3.2 out of 5 (3.2) 137 reviews

Dealer on Cars.com since December 2011

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed

Reviews

3.2 out of 5 3.2
137 lifetime reviews. Includes reviews of Alamo Toyota from DealerRater.com
  • 2013 Rav4
    March 26, 2017

    I was interested in buying a used 2013 RAV4 that had been in a previous accident. I thought the price could've been a little lower but they did try to... deal with me I just found a better buy elsewhere .

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

  • 1.0 out of 5
    Bad experience overall
    November 19, 2017

    I took my vehicle to get oil change but the advisor recommended I do an alignment and tire rotation. My truck was in their shop for 7 hours and when I... picked up the truck the alignment was not done properly. Keep in mind that my truck didn't need an alignment when I took it in but I still went with their recommendation. Now I have a humming noise when I am driving and the alignment is not done properly. When I went back after I picked up the truck right away, the advisor seem agitated and didn't seem like you wanted to help. He took my truck back to the shop and 10 minutes later brought the truck back and said that his alignment machine is right and they rotated the tires back to the original location. So basically, I paid for tire rotation but didn't get the tires rotated and on top of it my alignment is messed up now. I spoke to the service manager and he had told me to bring it back so they can take a look at it again. I've been dealing with Toyota Boerne for many years and will continue to do so after this unsatisfactory experience with Alamo Toyota. Long story short, 2 more attempts and my truck is still misaligned. I spoke to the service manager, Scott knight, and customer service had gotten worse everytime. He suggested that the mileage on my vehicle is high so the alliginment is fine for the age. At the end, they have no solution for the problem they created. I filed a complaint with Toyota and waiting on the results.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Alamo Toyota

    Thank you for bringing this to my attention. Your satisfaction is our top priority, and I'm disappointed to learn that you have not had a five-star ex...perience. I take your feedback seriously, and I would like the opportunity to reach out to you and find a resolution. Please send your preferred contact info to me, and I will contact you at your earliest convenience. Tony Bunn General Manager tony_bunn@alamotoyota.com 210-494-1604


  • 5.0 out of 5
    Service agent and experience at dealership was TOP NOTCH!
    September 10, 2017

    I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to h...ome. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Alamo Toyota

    We appreciate the wonderful review and your repeat business! We will be sure to let Alberto know how grateful you were for his competent, prompt, and ...attentive service. We work hard to ensure the kind of hassle free service experience you had. Please feel free to contact us if you ever have any questions or concerns and we look forward to seeing you again in the future.


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Alamo Toyota from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95 and up*

    Car Wash

    $24.95

    Detailing

    $129.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 331 Offers on 21 Models

About Our Dealership

Dealer on Cars.com since December 2011

As one of the premier Toyota Dealers in the San Antonio Area, and Plus Rated with
the Better Business Bureau, Alamo Toyota is here for your entire car buying needs. Our
family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it's Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!

"Family owned and operated dealership since 1973."

Top Reviewed Employees

Alamo Toyota
18019 US Hwy 281 San Antonio, TX 78232
New (866) 906-3596
Used (888) 590-3811
Service (210) 775-6971
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.