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Sacramento Chrysler Dodge Jeep RAM

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Sacramento Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2012

Price shown is Net Cost and includes applicable factory rebates. Please visit the Dealer Website or contact us for the l

...

ist of rebates. Servicing the entire Bay Area and Northern California region, Including Sacramento, Roseville, Folsom, Elk Grove, Davis, Vacaville, Fairfield, Concord, Dublin, San Francisco, San Jose, and Oakland. Also Stockton, Merced, Modesto and Fresno in the Central Valley of California. All our Prices are listed clearly and we have one of the largest Inventories in the State of California. We will try our best to beat any other dealer's price, so please call, email, or stop by and see us for a great experience.

"Come Visit Our Friendly & Helpful Team with Over 5 Acres of New & Used Cars, Trucks & SUV's in Inventory."

Service

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.5 out of 5 2.5
101 lifetime reviews. Includes reviews of Sacramento Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2018

    I just left the Sacramento Dodge dealership and my experience was with Will from service and on top of being such a great guy, he took care of all my needs... for my jeep Rubicon. I can't recommend highly enough. I know that going to a dealership can be hard sometimes but he made it smooth and easy. Thanks well, I appreciate all you did

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Will Miller

    Service Manager

    NOT RATED

  • 1.0 out of 5
    September 5, 2018

    Was working with a sales person to get a feel for our first Wrangler, but not planning to purchase that day. The sales manager finds one above our price... range and really tries selling it to us. Makes a good offer, but it is still above our price range. After a couple of hours at the dealership, we are ready to leave. My wife is in the car. The sales manger comes back to me with a number that gets me to talk my wife back inside. So we are in agreement at this number. My wife needed to drive a similar model (this one was at another dealer), which in itself takes a while for the sales person to pull one up. Then we work on the finance application and are ready to sign the papers and get some food. Now it has been another two hours. When the finance person comes over, he brings the price that we tuned down from earlier that caused my wife to get in the car. This price is $2,500 over the price that we were in agreement on. The finance person tells us that the other number is unattainable because the dealership has already used all of its "coupons". How can the sales manager make an offer that he can't make? Why did no one tell us this number was not possible two hours earlier?

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Shaffer

    President

    NOT RATED

  • 1.0 out of 5
    May 22, 2018

    Our saga began 6/17 when we purchased a used car from this dealer. We live 3 hours away, but thought the car was a good deal. During the purchase, we were... offered a great warranty. We paid $2500 for it without a second thought because it was so good, especially for the high-mileage car we were buying. Flash forward to 11/17 and we decide to address a few things covered under the warranty. Take it to a authorized dealer in our area. After a day in the shop, they call to say our warranty is no longer valid because of the mileage on the vehicle. After calling the warranty company, they tell us that the Sac Dodge entered the wrong mileage when they sold us the warranty. Like by about 40.000 miles. We should have never been offered this particular warranty because the vehicle had too many miles to begin with. Lots of back and forth with Sac Dodge, the warranty co, and even an independent mediator. We just want the car fixed, and think we shouldn't have to pay for it. Weeks go by. In order to fix the situation, we were offered (by Sac Dodge) to either give us our $2500 back (with no warranty), sell us a inferior warranty that would not cover the issues we were having, or buy back the car. After much deliberation, we decided to sell back the car, with the agreement that they would also reimburse the payments we made minus .10 per mile that we put on the car. Had to drive the 3 hours to return it, and Cash comes out with some BS offer to pay us back about 1/4 of the amount agreed upon. This process took HOURS as he increasingly became agitated with us for holding our ground, while having to make "calls" to corporate. We finally signed an agreement that a check would be sent for the amount agreed upon within 10 days. Well, you guessed it. Nearly a month went by and when we finally got the check it was $300 short. Not wanting to ever have to communicate with these people again, we just let it go. These people SUCK. Btw, they're trying to sell our old car again for the same price we bought it for, but now it has nearly 20,000 more miles (we had some great road trips in the 7 months we had it) so buyer beware! Plus, it's going to need some work and you won't be offered any warranty that will cover it. It's too bad because we really enjoyed the car, but didn't want to be saddled with over $4000 in repairs, which is the minimum you'll probably have to shell out if you buy the car. And judging from the reviews about their service department, you'll want to stay far away from them, too.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 17, 2018

    Tried to rip me off at the service department. Their reviews are either 1's or 5's. ...do the math. They plug themselves for 5's to average... out the 1's. I only wish i could give them a zero.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2018

    I came to the dealership, not expecting to leave with a car that day. I don???t think I could have done it without Drew. He made sure that I would be leaving... with a car. He got me the best deal on a 2015 Civc with only 30k miles. And I???m in love with it! I???m extremely happy with my car purchase here. I would definitely recommend going to Drew to get you a new car, he???s the best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 15, 2018

    I called the dealership to check their inventory, before we drove 85 miles to look at a used car. The car had been sold the day before, but we were quoted... a price on a newer model. We decided to drive to the dealership, but half way there we received a call that the price we were quoted was for a completely different car.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 11, 2018

    I rated 1 star because there isn't a selection for zero stars. This dealership, from the sales team to the manager are unethical and shady. Typical bait... and switch tactics. I found a vehicle and settled on the price. I even have several text messages from the salesman confirming the total price "out the door". The salesman confirmed by itemizing the total out the door price, my down payment and the amount I finance. I took the details to my bank to finalize the deal and get the check. This dealership faxed over the deal but changed the price increasing the amount several thousand dollars. I spoke with one manager going over everything I had showing the original price and was told I was 100% right, this was a error in their finance department, and they would make it right the following day. Next day I get a different manager who was condescending and flat denied they made a error. I requested to speak with the owner and never heard back. I took my business to another dealership and got an excellent deal. After doing some research it seems I'm not the only customer screwed by Sacramento Chrysler. As with anything be sure to do your research before taking your business and hard earned money to a shady business. Check the BBB - Better Business Bureau. Sacramento Dodge Chrysler has a "F" rating and that's not F for F-antastic.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Shaffer

    President

    NOT RATED

    John Carpenter

    Sales Associate

    NOT RATED

  • 1.0 out of 5
    January 19, 2018

    This is the worst service department I have ever taken my car to. My car went in because if I had headlight I had no inside lights and I received two recall... letters one for air bag and one on the electrical. I had my car towed in and on the second day I called to check on my car to be told the dimmer switch was turned on wrong " really " my car started the same problem on the way home and the battery lit up on dash so I called when I got home. I spoke with a manager Wil Miller who was most helpful for the day. He had me return my the next day they would put me in a rental and he was very sorry that they did down do their job. I will be sure to send this to Chrysler Company. I put it on Facebook as well.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Sacramento Chrysler Dodge Jeep Ram

    Hi Darlene. We greatly apologize for the inconvenience that was caused. It appears that we were able to make arrangements to get your service concern...s taken care of. We are very aware of the places that we need to make some improvements to our Service Department and follow up, and take your concerns very seriously. We have already began putting new procedures in place to avoid this from happening in the future. Hopefully we can have you back in the future and can show you the type of customer service that you deserve. Again, we greatly apologize.

  • 1.0 out of 5
    October 25, 2017

    Clear case of bait and switch. While finalizing the deal with my bank I noticed the documents Sacramento Chrysler faxed over had several thousand dollars... added to the price. Not only did I have a verbal agreement with them, I have several text messages from the salesman confirming the out the door price, itemizing everything including how much I would be financing. I wanted to be absolutely clear so I asked him to confirm the out the door price and amount I would put down and amount I would finance. First manager I spoke with told me I was 100% correct and this was a mistake by their finance department which would be taken care of the next day. Then a different, rude and condescending manager tells me they did not make a mistake and would not honor the price even though I have several text messages from their salesman fully itemizing everything down to the cent. I asked to have the owner call me but never heard back. It's my opinion Sacramento Chrysler is a shady business. And after researching them it appears this is how they do business. I took my business to another Chrysler dealership who took excellent care of me so at least not all Chrysler dealerships are like this.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 8, 2017

    Just left the dealership after about 4+ hours the salesman was very nice and helpful but one of the managers was very rude and was not willing to work... with us and did nothing to help us in purchasing the vehicle we wanted I will never return to this dealership again!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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