Bill Page Toyota

3.3 out of 5 3.3
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Bill Page Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2015

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

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Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

"Providing Award Winning Service since 1969!"

Service

Wheel Alignment (4WD)

$69.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
136 lifetime reviews. Includes reviews of Bill Page Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 22, 2019

    Looking to buy a new car walked into the dealership to find to the front desk talked to the women their told her what I was there to see a car I saw online... from there sight she paired me with a salesman we went to his desk pulled up the vehicles online he says I’ll be right back so I’m waiting at the desk I just see him going in and out of the office for awhile ...he comes back and says he can’t find the key that another salesmen must have taken home with them and then he says well let’s go see the car where it’s parked so we walk to the parking lot where all the other cars were and the one I was looking for wasn’t there so we walk back inside he then tells me oh the cars being worked on and brings me to the mechanics working on buffing out some scratches and adding a little bit of paint here and there and just general cleaning and work on the car we walk back to his desk and we sit exchange info we start talking about the car and price a little but he then proceeds to try and get me to buy the car without even test driving the vehicle .i ended up leaving because I wasn’t about to haggle and argue over a car that I hadn’t even test drove tf so I go back a couple of days later I called before coming hoping to get a new sales man because the last one rubbed me the wrong way he clearly lied about not having the key how do you not have the key to the car but then later you bring me to people working on the very car With the doors open lol and then try to pressure to buy that vehicle the same day . When I called they paired me with someone else however the other salesman’s that’s I saw the first time was also still there of course and of course their policy is when you start with one salesman you cannot switch . So back with salesman number one again ‍♂️ I told him I called before coming and they said he wasn’t there I get the test drive finally we come back negotiate for a little I end up getting the car I was told I was going to get a second key for the car and the car had to stay there over night they needed to buff out some more scratches so upon picking it up the next day there were still scratches in the back that needed to be buffer out and then my second key wasn’t available later to be told there was never a second key and that It needed to be order In total from the initial drive to the dealer ship it has been about 8 trips or more back and forth for foolishness on the dealerships part I do not live close to the dealership it is in va when I live in Maryland it was honestly just the worst car buying experience I’ve had I love the car though no complaints there just the experience it’s self it’s sad really because the individual in the finance office was great he was very professional and explained everything just Overall really good however, everything else about the dealership and its handlings is very sloppy and just sad I would not recommend the salesman or the dealership at all experience was not ok I believe me giving them a one star overall is generous.

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2019

    Best car buying experience. I have bought and leased a number of vehicles before but this time was the best. The sales manager Johnny Kim, Joseph Fanta... and the salesman Peter Campbell are the best car sales team I have experienced. Excellent price, good trade in value and quick service. Recommend anyone looking for a car to see Peter Campbell and the managers. Two thumbs up!!

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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 6, 2017

    The sale person Sang Kwon was very friendly and knowledgeable on the vehicle and finance manager Kwang Kim made transaction hassle free. I feel very welcomed... here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Bill Page Toyota. Congratulatio...ns on the new car. If you have any further needs, do not hesitate to stop by for a visit. Best, Bill Page Toyota Team

  • 5.0 out of 5
    November 9, 2019

    Best car buying experience. I have bought and leased a number of vehicles before but this time was the best. The sales manager Johnny Kim, Joseph Fanta... and the salesman Peter Campbell are the best car sales team I have experienced. Excellent price, good trade in value and quick service. Recommend anyone looking for a car to see Peter Campbell and the managers. Two thumbs up!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 21, 2019

    DONNY A. VILLATORO this guy tricked me in to extending my service for 2 years saying it was cheaper when it wasn't. I tried to cancel the packge but he... told me it wasn't possible when it clearly said on the agreement that I can. I had to talk to someone else to get it canceled and they still charged me a lot.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2019

    On August 17, 2019 to be exact i came all the way from Manassas in the need of a used car. My mom had bought a Toyoto Corolla years ago based on her experience... we came back expecting the same kind of service, but all i can say is , i came home the same night regretting buying a used 2009 Toyota Camry, The sales person was rude to me with his comments, i straight out told him that been a single mother of 2 children i had a tight budget. Not only this car had multiple scratches on the outside he told me not to pay attention to those small details, but 3 weeks after my radio started glitching i took a video and pictures of it, Abs light also had turn on, and on top of that the rear bumper was loose and paint was peeling/chipping, when i call for all these things going on , on the car, long story short the service department told they can only take care of the ABS light problem and couldn't fix the rest, i had to make multiple trips to the dealer until i was able to talk to John used cars Manager that was super nice immediately told me he'll fix the rear bumper but not the radio. Almost two weeks into me driving a loaner car, expecting a call from the service department about my car, it took ME almost 3 day of this week trying to contact the service guy that help me for them to tell me he was on vacation but my car was ready since last week,but i never receive a phone call, to top it off , Yesterday October 2nd, i came to dealer to pick my car up, it took the service department almost an hour to tell me they count find my car keys and had to wait until the next day for a manager to handle the situation. It has been a so stressful situation coming from manassas to fulls church is a hustle because of traffic, i have to sacrifice work time, my kids time in order to be back in forth for this car. The guys from the service department are friendly indeed they were trying to help me get my car fix but i think the lack of communication between department is low, because today they are telling me the sales department had my keys, and they were not even aware of it.As of now i think this car is over price for what i had to go through the past month and a half. Starting from the sales guy that told me that i was paying for car's worth in a sarcastic tone, the service managers that didn't want to fix those issues on the car that i think it should off been done before they even had put that car on sale.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 28, 2019

    First, I had a meeting scheduled with a sales representative, and he had called me the previous night to confirm. I showed up and the rep was not there.... I had to wait for another representative. When the new rep and I went looking to test the 3 vehicles I was looking for, it took us FAR TOO LONG. We walked around the building and went up and down three floors of the parking garage to find the vehicles. Several phone calls had to be made to locate them as well. Either the organization of the lot needs to be improved, or the reps need to be better informed as to where their cars were. The finance rep was brusque and unpleasant to work with and made the transaction uncomfortable to the point where I reconsidered buying the vehicle. If I did not immediately need the vehicle, I would have gone elsewhere. I had a Toyota Prius under my parent's name that we were trying to trade-in. The paperwork for that process did not seem complicated, but when my mother came in to sign in the trade-in paperwork, the finance rep I had worked with was not there (even though my mother called ahead and asked if he would be available in the next 45 minutes). After talking with the secretary and other finance reps, she was informed to sign on the incorrect line. A week later, the finance rep called me, clearly irritated, and blamed me for the mistake. We are currently trying to address the situation, but for the trade-in price of $500, its almost not worth this hassle. After purchasing the vehicle, the sales rep was supposed to follow up with me. I have not received a follow up email or call from him. I have tried to contact him several times, as I left an item in the trade in, and would like to get it back, but he has not been available. The vehicle was delivered to me with a burnt out headlight. Apparently this made it through the Toyota inspection process. I tried to make an appointment with my sales rep to get it fixed, but he was not available. I showed up the next day, as I needed the vehicle working ASAP, and the secretary told me to wait for the manager before I could talk to service. I waited for 30 minutes, and the manager told me to simply drive it over and mention his name and it would get done. Huge waste of time.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 28, 2019

    First, I had a meeting scheduled with a sales representative, and he had called me the previous night to confirm. I showed up and the rep was not there.... I had to wait for another representative. When the new rep and I went looking to test the 3 vehicles I was looking for, it took us FAR TOO LONG. We walked around the building and went up and down three floors of the parking garage to find the vehicles. Several phone calls had to be made to locate them as well. Either the organization of the lot needs to be improved, or the reps need to be better informed as to where their cars were. The finance rep was brusque and unpleasant to work with and made the transaction uncomfortable to the point where I reconsidered buying the vehicle. If I did not immediately need the vehicle, I would have gone elsewhere. After purchasing the vehicle, the sales rep was supposed to follow up with me. I have not received a follow up email or call from him. The vehicle was delivered to me with a burnt out headlight. Apparently this made it through the Toyota inspection process. I tried to make an appointment with my sales rep to get it fixed, but he was not available. I showed up the next day, as I needed the vehicle working ASAP, and the secretary told me to wait for the manager before I could talk to service. I waited for 30 minutes, and the manager told me to simply drive it over and mention his name and it would get done. Huge waste of time.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2019

    Peter has such a decorum. He dealt with a very complex set of emotions about buying a new (a new used) car and he did it with finesse and humor. He had... to handle probably 8x the normal amount of texts and calls but it never deterred him from responding cheerfully. Peter, you give Bill Page Toyota a great name!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2019

    From beginning to end, Mustapha was professional, friendly, knowledgeable, and accommodating. He cares about his customers and it shows. The same can... be said for Jose in Finance. They made our experience at this dealership extremely positive!

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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