Beck & Masten Kia

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 23, 2018

    My husband and I bought a new truck Saturday our salesmen Izzy was awesome very informative and helpful and we left with a new truck and happy customer... Mike & Carla Kazmieraki

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2018

    Best car buying experience I have ever had!! Derrick was so amazing ... nice, not pushy, for us the exact deal we wanted and took great care of us!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • November 10, 2016

    Excellent Service, Salesman was very professional and helpful on my car purchase process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review! We're glad that you had a good experience with us. We appreciate your business!

  • 5.0 out of 5
    October 11, 2017

    My experience buying a car at Beck & Masten Kia has changed my option of car dealerships. They were not pushy and gave me the best price from any other... Kia Dealer that we researched. The sales manager Luke Sablica was amazing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    August 23, 2017

    We walked in just checking to see what we could do about trading in our 2009 Vibe. Carlos met us at the door we sat down and told him why we were there.... It was basically an all day process but it was also the last time we went to a Chevy dealer. We were hoping to get a better car than what we had considering we still had a year of payments at Drivetime. With only $15 more a month we got a brand new Kia Forte. Thank you Kia of Tomball

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 16, 2017

    Purchased our first Kia from this dealership and it was a great new car buying experience. No hazzle. Straight forward excellent to deal with. we will... return for our next car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 7, 2017

    I have always found every member of their staff friendly and considerate. I recommend this dealership to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    April 6, 2017

    Took my car here for an oil change right after I had taken it to the car wash for a detailed wash and when I got it back it was scratched and full of black... streaks and oil marks on the entire left side of the car.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 25, 2016

    I take my car to see Chris on the service drive and he always takes good care of me

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    Came in for service or repair
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  • 1.0 out of 5
    November 17, 2016

    Agreed to purchase a used car. They requested funds by cashiers check by FedEx overnight, which was done. They received the check the next day, as scheduled,... then called to say the car was sold to someone else. "Sorry." My check was returned, but they have not been forthcoming or prompt in covering expenses incurred as part of a transaction they botched. I cannot recommended doing business with Beck and Masten Kia.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to post your review. We are always looking for feedback in order to learn how we can better serve our customers for the ...future. Clear and prompt communication is one of our top priorities. It's disappointing to see that you feel you were treated in a manner that didn't reflect this. I would like to discuss this further with you in order to get to the bottom of the situation and see if we can improve your satisfaction. Please feel free to contact me at your earliest convenience. Best, Jessica Pizarro, Customer Service Manager, jpizarro@beckmasten.net

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