Larry H. Miller Volkswagen Tucson

I had an appointment set with Christopher Diaz. He came out to me and provided amazing customer service and worked in a timely manner to get everything, I, not only needed but wanted! As soon as you walk in the building the environment is welcoming and everyone is really friendly. Each and everyone I encountered greeted me and gave excellent service. They all went above and beyond to help me. I am truly grateful to be apart of the Volkswagen family!

They are very professional. Our first experience with VW and Todd the salesman had the car ac on and showed us the car. it was a great experience. They offered some great rebates. We decided on the car, but had to wait as it was in transit. They honored the rebates, which proved the professionalism. This was honored even when another salesman Robert took over. It was a great experience and we highly recommend Larry Miller VW of Tucson

Victor is the magic man! You need to see him for your next vehicle. Not only did I get approved for a vehicle with low credit score but he was able to get me in a newer vehicle than my original choice ! No pressure just a very calm easy going experience. I highly recommend!

Very pleased with the time Victor spent with us in answering our questions, test driving, and purchasing our new Taos.

Excellent Professional Help by Eric & Eleazar in the Service center. Both, Friendly and Courteous R McKenzie

I was impressed with The dealership who answered all questions and was efficient. I will recommend this dealership to everyone.

Very impressed with the professionalism in the service department. They went above and beyond, it was great.

Horrible communication on the process. My appointment was 1100 on Monday. I was told 24-48 hours for pick up. They didn't even start work till Wednesday and took till Thursday. All i needed was AC service and an oil change. I specifically told them i needed my car in 24 hours. They charged my extra for trim part i didn't even need. This place has no awareness of how to communicate with a customer or what the definition of an appointment means. I was told he would call me back on two different occasions and never even attempted. Amateur hour at it's finest. I would rather take my car to jiffy lube and let minimum wage worker do better job.

They have Bad customer service, don’t care about customers and worst part they have bad technicians

Sales department was fine, but service department is another world. We bought a brand new atlas cross sport and almost immediately began having issues with electrical features in the car and random alarms. I called for service and they tried to minimize everything I brought up and fell back on the old “it may just need a system update.” I had them look and turns out a module that controls the lane departure system, anti collision and Cruze control features was bad. They had to order the part, but did finally replace the module. Fast forward a few days and the car started receiving the exact same errors and alerts as before. Needless to say, we will be looking for another new car.