Reviews
The wife and I experience at IPAC was phenomenal! Rob...
The wife and I experience at IPAC was phenomenal! Rob Sumter was our Sales Associate. I found his service to be very professional, courteous, and reliable. He worked very diligently to make us happy as a customer and explained the process in full detail. This provided my wife and I with a hassle free and comfortable buy. We purchased a 2013 Chrysler 300S. Furthermore Phillip Espinoza, Finance Manager was very patient and knowledgeable on our question and options for financing and additional warranty. I definitely will be recommending IPAC, Rob Sumter, and Phillip Espinoza to my friends, family, coworkers etc. looking for a comfortable vehicle purchase experience. Job Well Done IPAC!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are Really Satisfied with the whole outcome. Real...
We are Really Satisfied with the whole outcome. Real dependable and reliable. Great prices. Me and my dad were both happy to buy a truck from this place. Recommend this place 100% and to talk to Amanda Guzman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second car that I purchased from this...
This is the second car that I purchased from this particular dealer. They are friendly and the price was great for 2013. That was my birthday gift to my self as well as Xmas. Thank you to all of you for making this wish to become a reality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THE DEALERS MANAGER GAVE ME AN OFFER AND I WAS HAPPY WITH...
THE DEALERS MANAGER GAVE ME AN OFFER AND I WAS HAPPY WITH IT. I WAS WILLING TO GET THE CAR THEY COULD GET ME THEN THEY CALL ME 4 DAYS LATER TELLING ME THE FINANCING DID NOT GO THROUGH. THEN HE GIVES ME ANOTHER OFFER AND FROM WHAT I KNOW AS A WOMAN I THOUGHT IT WAS A GOOD DEAL AND I WAS ALL FOR THE DEAL HE GAVE ME AND AS I GO TO SIGN THE PAPERWORK IT WAS NOT WHAT I AGREED ON. HE SAID I WOULD STAY WITH MY CREDIT UNION I HAVE AND WOULD ONLY HAVE TO PAY $500 TO PAY THE TRADE-IN AND WOULD HAVE THE SAME APR AND PAYMENTS. I ASKED HIM "REALLY? SAME APR AND PAYMENTS WITH THE SAME CREDIT UNION?" HE SAID "YES" SO I WENT WITH IT AND THE DEAL WAS WITH A BANK. I TEXT MY SALES MAN SAYING "I DECIDED I DO NOT WANT THIS CAR AND I JUST WANT MY CAR BACK" AND SINCE IT WASNT FINANCED YET IT WOULDNT BE A BIG DEAL AND IT WASNT BUT HE CC'D ME ACCIDENTALLY WHEN HE FORWARDED MY MESSAGE TO HIS MANAGER WITH A RUDE TEXT ABOUT ME. SO I DO NOT RECOMMEND THIS PLACE OF LIARS.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Larry Gillman was the MOST FRIENDLY guy! He was very...
Larry Gillman was the MOST FRIENDLY guy! He was very helpful and knowledgeable about ALL aspects of EVERY model he showed us! There was an exemplified willingness to work with us within our budget. Larry took GREAT care of us! I would recommend this fun, friendly, and enthusiastic gentleman to ANYONE who wanted to purchase a char from this dealership! I guarantee, you will NOT be disappointed!! GO GET A CAR FROM LARRY!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ms. Amanda Guzman made me feel very comfortable...
Ms. Amanda Guzman made me feel very comfortable throughout the process that led me to purchase my 2013 Jeep Compass. Ingram Park was my fourth Chrysler/Jeep dealership that I had visited. The other dealerships just wanted to sell me a vehicle and nothing else. They were OK, but nothing like the comfortable and professional atmosphere that Amanda brought to every meeting we had that led to the final deal and sale. I was looking for a new Jeep for over four years and almost decided to wait another year, but Amanda and Ingram Park Chrysler/Jeep made it happen. It's always a tough choice to make a decision to choose a new vehicle over your current vehicle (2002) which is performing well and is paid for. Amanda guided me thru the new selection, the trade-in process, the finances and incentives in a fair and balanced way. I had all of my own concerns considered and approved all the way until the finel paperwork was signed. With the help of Mr. Daniel Jex in the final stages of the sale, Amanda made this a very pleasant and successful experience for me. I believe I received the best deal I could have gotten anywhere and I look forward to the great service after the sale. Besides, with the short time I have had this vehicle, I love this Jeep Compass. Thanks again, Amanda. Gene
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased a car and I'm real picky on what I'm...
I just purchased a car and I'm real picky on what I'm gonna drive so Omar was very helpful and wasn't pushy on just to settle on any car and didn't try n pawn off a new car on me,which is great I would recommend Omar and the dealership to friends and family I had a great experience.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I just got say that I love coming to IPAC yall always...
I just got say that I love coming to IPAC yall always helped us and my family and worked as much as yall could to give us a good price and getting us into what we like. I just have say I would recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with San Antonio's Ingram Park Chrysler...
My experience with San Antonio's Ingram Park Chrysler (IPAC) dealership was exceedingly great! I came from out of town to San Antonio to seek out a 2013 Jeep Wrangler at another dealership which falsely claimed to have the Wrangler model & transmission load out I was looking for. I called IPAC instead and dealt with Danny Martinez who not only told me they had the Jeep I specified on their lot, but he was able to send me a picture of both the Jeep & its sticker proving they had exactly what I was looking for! Danny Martinez was very thorough and knowledgeable about the Jeep Wrangler in his presentation and answered all of my questions directly and impressively - ensuring I had no doubts when it came to purchasing said Jeep. I was very impressed overall with the competence, fairness, and professionalism offered by Danny Martinez and finance officer Phillip Espinoza and would recommend anyone venturing to IPAC dealership to deal with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danny Martinez and Todd Waldo are awesome employees! They...
Danny Martinez and Todd Waldo are awesome employees! They were very nice and patient with my husband and I. They answered all our questions and concerns openly and honestly. We had been to several other dealerships prior to IPAC, but none of them compared to the treatment we got from Danny and Todd. There was no pressure or hurry to buy. I am definitely recommending IPAC to friends and family. I have received follow-up calls from the other dealerships recently, and I say, "Thanks for the call but we got our awesome new 2013 Dodge Avenger at IPAC!" Once again, a BIG Thank You to Danny and Todd for all your help!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car