Mercedes-Benz of El Paso

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6 lifetime reviews.

  • Great experience

    From the point of making contact with the Service Department until completion of the repairs the customer service was excellent. As a whole it was...


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    From the point of making contact with the Service Department until completion of the repairs the customer service was excellent. As a whole it was painless... Thank you!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome Service

    Aaron & Hershey teamed up to provide another great buying experience. Ida also is extremely knowledgeable and pleasant to work with. Thanks!


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    Aaron & Hershey teamed up to provide another great buying experience. Ida also is extremely knowledgeable and pleasant to work with. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor Service & Leadership from the top down

    Although I heard of and personally know one person who sold their VW or Benz because of the terrible service department. I regretfully purchased a...


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    Although I heard of and personally know one person who sold their VW or Benz because of the terrible service department. I regretfully purchased a Benz. Although I was smart enough to buy from Tucson, unfortunately I have to have it serviced in El Paso. Hopeful that the new west side VW location will provide more care to their customers & will expand to service Mercedes. In the future, I won't waste additional time dealing with the service manager, it's evident he sets the low standard for the staff.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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