Bob Davidson Ford Lincoln

New 888-552-0051 Dealer Website
Used 866-528-5642 Email Dealer
Service 866-415-1157

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Reviews

Average Ratings

4.6
Average based on 25 reviews.
  • Good car

    I got my first car from there. Their service are really and they really tried to help me find the best car for me.


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    I got my first car from there. Their service are really and they really tried to help me find the best car for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service

    My husband and I recently purchased 2 vehicles at Bob Davidson Ford. My Husband new exactly what he wanted, however when we arrived I had no idea....


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    My husband and I recently purchased 2 vehicles at Bob Davidson Ford. My Husband new exactly what he wanted, however when we arrived I had no idea. We arrived on the lot around 1:00 on a Wednesday afternoon and Chris Anderson greeted us as soon as we walked through the door. He spent roughly 6 hours, locating vehicles he thought I might like, and let me test drive each one. Even though It took me a very long time to locate the vehicle I wanted, Chris had a smile on his face the entire time, and was nothing but pleasant through the grueling process of my fickle indecision. I'm pretty sure he wore holes in his shoes walking us around the lot, and never made me feel like I was an annoyance, even though I was. After we were ready to move forward with the purchase, Chris stayed with us the entire time, helped us move all of our stuff out of our trades and didn't leave until we left the lot at 11:30 PM. We interacted with several of the staff members throughout the process, and each one was accommodating, friendly and professional. When it came time to work the numbers, we had the pleasure of working with Neil Gillies, whom ran numbers on various vehicles, and did everything he could to get us where we wanted to be price wise. We are very confident that we got a fantastic deal, and never once felt like we were having to "haggle." The finance team was such a pleasure to work with even after a very long day, and again stayed with us until 11:30 PM. My husband and I have purchased many vehicles are various dealership in the baltimore area, and have never received the level of customer service that we did from Bob Davidson Ford. Particularly Chris, and Neil. They have a customer for life! Thank you so much to the entire Bob Davidson Ford staff. We enjoyed our time there so much, we're actually kind of sad the process is over. Have you ever heard anyone say that about a dealership before? We certainly haven't! If you're considering purchasing a Ford or Lincoln, ask for Chris Anderson. He will take excellent care of you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bob Davidson Ford.

    This was my first vehicle purchase. Mark the sales manager was the best sales man I have ever met. He made it so easy to talk to about any concern...


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    This was my first vehicle purchase. Mark the sales manager was the best sales man I have ever met. He made it so easy to talk to about any concerns I had. I live almost a hundred miles away they were extremely patient with me because I had to wait a week to finish the deal. To get the deal done Mark sent the truck up to me to finish the paperwork and make my life so much easier. I would have never even thought about them doing that for me for a 10 year old truck. If you are in the Baltimore area or remotely close I highly highly recommend this Ford dealership for your next purchase!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible Experience

    Brought my car in for collision repairs. Was quoted no more than 30 days by my insurance company. Got my car back almost 2 months later after havi...

    Dealer Response

    Hello, and thank you for taking the time to leave us your feedback. We apologize for the negative experience you have had with our service team, a...


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    Brought my car in for collision repairs. Was quoted no more than 30 days by my insurance company. Got my car back almost 2 months later after having to speak to every manager in the building and then finally the owner. A little over 2 months later I found out that part of their "repairs" used electrical tape to fix a puncture in the hose that runs from my coolant reservoir to the radiator and then covered it with mesh sleeve. Now my car has to be fixed yet again. Now I'll have do deal with another run around. I wish I could sing the praises of this dealership as a lifelong Ford customer, but sadly I'll be choosing not just another dealer but another auto company.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, and thank you for taking the time to leave us your feedback. We apologize for the negative experience you have had with our service team, as that was never our intention. We are here to help our clients, every step of the way and we are sorry that you may not have experienced this. If you wish to discuss this further, we welcome you to contact us at (410) 661-6400. Thank you, and we hope to hear from you.


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  • Great service

    Sammi, Jared, and Marc all did an excellent job of getting me into the exact car I wanted at a fair competitive price.


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    Sammi, Jared, and Marc all did an excellent job of getting me into the exact car I wanted at a fair competitive price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience and excellent staff

    My wife and I recently purchased a Ford Focus and Explorer XLT from Bob Davidson Ford. The staff was very friendly and knowledge. We loved the dea...


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    My wife and I recently purchased a Ford Focus and Explorer XLT from Bob Davidson Ford. The staff was very friendly and knowledge. We loved the deals given to us for both vehicles and the no haggle pricing they have. We researched online before walking in and both vehicles were available at the price quoted on the internet with no problems. The staff is very helpful in assisting with the setup on the Ford Sync and MyTouch programs which we are new to. We both would recommend buying from them to all our friends and family.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service--professional, personal

    he folks at Bob Davidson Ford were great to work with in purchasing a new car. I was in the market for a hybrid car and had considered the Ford C-...


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    he folks at Bob Davidson Ford were great to work with in purchasing a new car. I was in the market for a hybrid car and had considered the Ford C-Max. After an extensive test drive I was convinced. I wasn't looking forward to the "ordeal" of buying a new car. However, all my technical questions were easily answered by Joe Giamonna. In the sales process, Solomon Ortiz and Marc Bortnick were persistent but flexible, making it easy to say yes! Very professional yet very personal. A great organization all the way around, from my experience. All in all, I am thrilled with my new Ford C-Max Hybrid-- and with the team at Bob Davidson Ford. (BTW-- the C-Max is an exceptional car; if you're looking for a hybrid, check it out.)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new car purchase

    I have purchased over 10 ford vehicles and yesterday took delivery on another - a 2015 ford edge. The customer service was exceptional. The ford...


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    I have purchased over 10 ford vehicles and yesterday took delivery on another - a 2015 ford edge. The customer service was exceptional. The ford sales rep, Solomon Ortiz was very professional and spend over two hours going over all the details of the car, how to use the numerous features etc. He as well versed in the vehicle. He is truly an asset to this Ford dealerships team!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Please read this review before buying a vehicle

    I have been purchasing vehicles since 1968 both new and used . I purchased a new truck at Bob Davidson Ford for a company I worked for in 1977 and...


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    I have been purchasing vehicles since 1968 both new and used . I purchased a new truck at Bob Davidson Ford for a company I worked for in 1977 and all went very well . I just bought a used vehicle from them and I was treated professionally and personally at a level I'm not used to receiving ! I first emailed them about a vehicle I saw on the internet and thought I might (?) hear from them , maybe . I was contacted within minutes and given all the information I asked for . I then went up the next night looked around than was meet by the "internet Manager " (Steve David) who treated me exceptionally . I asked many questions and the ones he could not answer he asked the appropriate individuals instead of giving me lip service . The next night the transaction went very well , took little of my time and very professional . Do yourself a favor and DO NOT PURCHASE a vehicle unless you go to them whether new or used . I forgot to mention the vehicle I purchased is used but it is like a new vehicle the way it handles , appearance , etc. etc.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Purchase

    Purchased a new F150, and received outstanding service from the people at Bob Davidson, including Steve Davids and Gene Walsh, and many others. Ha...


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    Purchased a new F150, and received outstanding service from the people at Bob Davidson, including Steve Davids and Gene Walsh, and many others. Have purchased several vehicles from there and always feel satisfied and received the best deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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