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Brown's Arlington Honda

4.9 out of 5 (4.9) 692 reviews

Dealer on Cars.com since December 1999

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 6:00 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 6:00 AM - 8:00 PM
Tue 6:00 AM - 8:00 PM
Wed 6:00 AM - 8:00 PM
Thu 6:00 AM - 8:00 PM
Fri 6:00 AM - 8:00 PM
Sat 7:00 AM - 5:00 PM
Sun 10:00 AM - 4:00 PM

Reviews

4.9 out of 5 4.9
692 lifetime reviews. Includes reviews of Brown's Arlington Honda from DealerRater.com
  • Great customer service
    October 30, 2016

    Easy drop off and pick up. Friendly staff! Hours are perfect for busy professionals. Always a great experience at Browns Arlington Honda!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your outstanding rating of our service department, Christine. We appreciate the opportunity to service your vehicle needs and look forwa...rd to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Gordon Riddle, General Manager


  • 3.8 out of 5
    Honda HRV
    April 4, 2018

    I had a very good visit overall, Justin Perrow was my sales associate and he has very nice, he was able to get me a great deal and wasn???t trying to ...push me into buying anything extra or a more expensive model, he made my first car buying experience wonderful.. I give him 5 stars and would definitely buy from him again. I give zero stars to the finance employee, Paul Alexander. He took over an hour to get to us (which may have been out of his control but browns strives for 60 mins or less) and when he did see us he was rude, short in explanations and didn???t respect our decisions. He kept trying to sell us on warranty and basically said how we were not smart to not buy it from him. He kept trying to give us a deal even after we said no. We couldn???t wait to leave after talking to him.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Brown's Arlington Honda

    Thank you for the kind and honest feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out ...to us if you have any questions or concerns. Regards, Kurt Kessler, kurt.kessler@brownscar.com, General Manager , Brown's Arlington Honda, (703) 522-8808


  • 1.0 out of 5
    Bait and switch
    January 12, 2018

    I received an offer for an out of the door pricing on a Honda Odyssey for 35k. I confirm the pricing on multiple occasions via email as well as phone.... Came to the dealership and after filling out a bunch of paperwork, the sales manager by the name of George Henderson came and gave me a new pricing. He increased the pricing by a whopping $2,000 plus. His excuses was he got the ex-L with nav mixed up with the standard ex-l. He finally came down to 36K which is still $1,000 more than what he offered initially. This in my opinion was a crappy sales move. Wont be buying my wife's honda pilot from this place due to the terrible sales practice. I don't recommend this dealership at all. At least the main sales person was decent. Thanks

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Brown's Arlington Honda

    That is not the kind of experience we seek to provide. Please email me when you can so we can address this together. Sincerely, Robert Patterson- Ge...neral Manager- Robert.patterson@brownscar.com


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Brown's Arlington Honda from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95

    Wheel Balance

    $54.95

    Oil, Filter Change

    $33.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 1999

Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privately owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget. We look forward to serving you!

"Buy happy"

Top Reviewed Employees

Brown's Arlington Honda
3920 Lee Highway Arlington, VA 22207
New (877) 414-7183
Used (888) 279-0905
Service (888) 534-9012
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