Van Horn Chrysler Dodge Jeep RAM of Stoughton

Reviews

Average Ratings

4.8
73 lifetime reviews.
  • Great Experience

    This was my second time buying a new vehicle. This time it was a car that I actually really wanted! The experience was quick and painless and I un...

    Dealer Response

    Amanda - Thank you for the kind words about Shawn, Ryan and the rest of the sales department! I'm thrilled to hear that you were able to get into...


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    This was my second time buying a new vehicle. This time it was a car that I actually really wanted! The experience was quick and painless and I understood everything that Shawn was saying. He was straight forward and knowledgeable! I felt that they took my budget seriously and got the payments right where I needed it. Ryan was the finance guy and he did awesome at explaining everything! Very refreshing, I highly recommend Dane County Auto and Shawn for your new car buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Amanda - Thank you for the kind words about Shawn, Ryan and the rest of the sales department! I'm thrilled to hear that you were able to get into a dream car of yours and I hope you enjoy driving it for many years to come! Our team will always take your wants, needs and budget in mind to come up with a great overall financial package. We'll be here for you the next time you're in the market for another vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • I will let you decide after reading this.

    Have never been to this dealership before, they are 2hours from my home. Saw a vehicle I liked and my mechanic liked on their site. He said this i...

    Dealer Response

    Caroline, Thank you for your business and thank you for the honest review! We take these reviews seriously and they serve as our scorecard so th...


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    Have never been to this dealership before, they are 2hours from my home. Saw a vehicle I liked and my mechanic liked on their site. He said this is the only dealership I trust in Wisconsin. They opened up an hour early for me just to accomadate how far we were driving to get there. We got to test drive 2 cars and picked out the one we liked. Financing didnt take real long and I was approved right away. Now we were set, signing papers and then they detailed it for us. That took a long time due to an unexpected recall that needed to be done before we left. But the car was then clean, filled up and we were on our way. 10miles down the road we had a few problems. The car almost seemed like it was slipping or miss firing. We called back 4 times before actually getting someone to talk to and not a voicemail. He was originally very upset and told us the car was obviously defective and they would just give me my car back. Which is not what we wanted. We got back and they immediately took it with us for a drive and could feel the problem. Before knowing forsure they assumed transmission and tried to get us to consider a car $5000 more. I told them i wasnt comfortable with that price and they assured me to just look at the monthly payments not the full amount.... That made me feel very uneasy. Their tech looked at the car and determined just spark plugs and it was fixed. I was really upset when our salemen told us, if only this wouldve happened 24hrs after and not 10miles down the road this wouldve been deemed warranty. (He didnt say this part but im guessing it was so we wouldve had to pay the $100 deductible for $20 worth of spark plugs). Now before we left they once again were saying how we really should buy the extra warranty. I did not want to, but they got my boyfriend on board and finally i was so exhausted of saying no, i agreed. They gave it to us at $100 over their cost which was still alot to me. But they were saying you know it has 89k thats almost 100k you could start having problems soon with it and you want it covered. Which is funny because when we were buying the car they are saying oh yea 89k thats not even broke in yet. Now keep in mind we arrived at this dealership at 8am to essentially buy a car, the time we finally left for our 2hr drive home was now 6pm. Overall yes we got an SUV at a good price. After we made the deal most all of the salesmen were nice. They did let us take our spare tire and new wipers we had off our old vehicle. Then of course mentioned we will be getting a good review now for this right? Kind of in a joking but half serious way. I decided instead of all rainbows and unicorns, to post my review of what really happened. We got our SUV for a good price, was able to trade in our old car and got to keep the spare and wipers. But if you ask me to do this again, I would say no in a heartbeat.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Caroline, Thank you for your business and thank you for the honest review! We take these reviews seriously and they serve as our scorecard so that we can hopefully improve. We are extremely happy that we were able to fix the issue with the Journey and get you back on the road with the car that you wanted. We sincerely hope that the Journey fits your needs and that you are enjoying your new vehicle! Justin Stanford GM


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  • Our new 2015 chevy silverado

    We drove 2 hours to look at one truck. Never been here before, but would go back again. Our sales person was very down to earth, honest and caring...

    Dealer Response

    Hi Michelle and David! Thanks for letting us know how we did. We're happy to hear about your positive experience in purchasing your vehicle. Thank...


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    We drove 2 hours to look at one truck. Never been here before, but would go back again. Our sales person was very down to earth, honest and caring. Was an easy purchase all in a few hours. Thanks for everything!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Michelle and David! Thanks for letting us know how we did. We're happy to hear about your positive experience in purchasing your vehicle. Thanks for being our customer! -Van Horn CDJR of Stoughton Team


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  • WOW!!! And that's not all!!!

    I don't even know where to start!!!! The sales and finance people at this dealership are knowledgeable, friendly, trustworthy and straight up car...


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    I don't even know where to start!!!! The sales and finance people at this dealership are knowledgeable, friendly, trustworthy and straight up care about their customers. We have 6 other Ram dealers within 25 miles of us, but my wife and I drove over 160 miles (from Iowa to Wisconsin) to purchase a Ram 2500 truck from them. We did this because the sales people sincerely wanted our business, trusted us about the vehicle we wanted to trade in and were willing to negotiate a WIN-WIN. If you are in the market for any new vehicle, get in touch with this place first. We now consider this group friends and just to make sure we don't miss giving out the kudos...THANKS FOR EVERYTHING CHRIS, JUSTIN AND SPENCER FOR OUR NEW RAM 2500 TRUCK!! We will be sending as many people as possible your direction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Looking for a good used Jeep

    Great experience buying a Jeep. Made the process come together for me from the right vehicle and price to the financing.

    Dealer Response

    Hi Lori! Thanks for letting us know how we did. Enjoy your new Jeep! Thanks for being our customer! -Dane County Chrysler Dodge Jeep RAM Team


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    Great experience buying a Jeep. Made the process come together for me from the right vehicle and price to the financing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Lori! Thanks for letting us know how we did. Enjoy your new Jeep! Thanks for being our customer! -Dane County Chrysler Dodge Jeep RAM Team


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  • Outstanding Experience

    I had a wonderful car buying experience with Dane County Auto especially Aaron Newton the salesman I dealt with. He answered all my questions, h...

    Dealer Response

    Hi Chris! Thanks for letting us know how we did! We are happy to hear Aaron and our team were able to help you out. Enjoy your new vehicle! Thanks...


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    I had a wonderful car buying experience with Dane County Auto especially Aaron Newton the salesman I dealt with. He answered all my questions, he was diligent in returning my calls, and he was very knowledgeable. Even though I lived an hour and a half away Aaron had a co-worker meet me half way so I could test drive the car and see it in person. I highly recommend Dane County Auto and I would use them again .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Chris! Thanks for letting us know how we did! We are happy to hear Aaron and our team were able to help you out. Enjoy your new vehicle! Thanks for being our customer! -Dane County Auto Team


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  • Shopping For Used Vehicle

    Very helpful in getting us a Good deal on a used vehicle. Very friendly as were all the employees there. Would recommend Dane County Auto and th...

    Dealer Response

    Hi Lendal and Betty! Thanks for letting us know how we did! We are happy to hear our team was able to help you out. Enjoy your new vehicle! Thanks...


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    Very helpful in getting us a Good deal on a used vehicle. Very friendly as were all the employees there. Would recommend Dane County Auto and this salesperson.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Lendal and Betty! Thanks for letting us know how we did! We are happy to hear our team was able to help you out. Enjoy your new vehicle! Thanks for being our customer! -Dane County CDJR Team


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  • Good experience

    Aaron is the car salesman you'll want to work with! He was very nice, never pushy or in a hurry to get on with things. He spend 4 hours working wi...

    Dealer Response

    Hi James! Thanks for letting us know how we did! We are happy to hear Aaron was able to help you out throughout the weekend. Enjoy your new car! T...


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    Aaron is the car salesman you'll want to work with! He was very nice, never pushy or in a hurry to get on with things. He spend 4 hours working with us (2 were even after they closed on a Saturday night). He is very easy to work with and gives his opinion in a very polite way that is actually helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi James! Thanks for letting us know how we did! We are happy to hear Aaron was able to help you out throughout the weekend. Enjoy your new car! Thanks for being our customer! -Dane County Auto Team


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  • Great experience-thanks Misty!

    My husband and I wanted to buy a used car for our son who is coming home from active duty. Misty was great - she helped us look at multiple cars,...


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    My husband and I wanted to buy a used car for our son who is coming home from active duty. Misty was great - she helped us look at multiple cars, and was able to help us compare them. The manager and finance guys had no trouble with our power of attorney paperwork, and even found us a better finance option, including the "return customer" discount! The whole experience was painless, and we drove off with a completely detailed Jeep Wrangler...my son is thrilled and so are we.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    Everything went very well during our purchase at Dane County Auto. The staff was very friendly and gave great service.


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    Everything went very well during our purchase at Dane County Auto. The staff was very friendly and gave great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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