Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Trey Rodgers - GM - firstname.lastname@example.org
Extremely helpful and knowledgeable
From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Trey Rodgers - GM - email@example.com
Quick, easy, convenient. Very helpful staff.
Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Trey Rodgers - GM - firstname.lastname@example.org
Amazing remote buying experience
Nenad was absolutely stellar throughout the whole process! Being from out of town we were completely comfortable based on his communication from beginning to end—answering questions, ensuring we had all the information prior to committing, and having all documentation completed prior to arriving. This has been the single best experience at a dealership we’ve ever had.
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Trey Rodgers - GM - email@example.com
Brown's Fairfax Mazda is the best!
Brown's Fairfax Mazda is the best! I have two Mazdas and I wouldn't get them serviced anywhere else. They are fantastic!
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Trey Rodgers - GM - firstname.lastname@example.org
Excellent Service, as usual
Easy to schedule.Olivia was up front about what to expect. It was quite clear what work would actually be done. The work was done promptly, and I have no complaints.
David, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Trey Rodgers - GM - email@example.com
I really liked getting a courtesy car and the efficiency of the staff The courtesy car wash was great too!!
Randi, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Brown's Fairfax Mazda team went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Trey Rodgers - GM - firstname.lastname@example.org
Getting an appointment was easy and they took my car in to service as soon as I arrived. The work was thoroughly completed and the car was clean.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Trey Rodgers - GM - email@example.com
Chris could accommodate my last minute change in schedule and get the work done during the time specified and he even had the car washed for me.
Thank you for taking the time to write this review. We are pleased to hear that Chris was able to provide an efficient and overall positive experience. If there is anything else we can do for you, please feel free to give us a call. Trey Rodgers - GM - firstname.lastname@example.org
the sales person was genuine and informative. he made sure I was receiving every deal and incentive. there was no pressure to buy. the purchase process was fast.
David, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Trey Rodgers - GM - email@example.com