Brown's Fairfax Nissan

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
515 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 23, 2020

    I loved how fast my deal was done, how friendly the sales people were, and how good of a deal I got. Definitely would recommend this dealership!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2020

    Super friendly and knowledgeable. Made me an amazing offer I couldn't refuse..so happy with my new Rogue. Browns is the best! Great covid prep too!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 6, 2020

    Liked the straight forward nature of the negotiations and the lack of the typical games I always have to go through whenever I buy a car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback! It is very important to Brown's Fairfax Nissan that we earn the trust of our guests by following through with our... promises and providing hassle-free service. Best, Matt Raymond | General Manager | matthew.raymond@brownscar.com

  • 4.0 out of 5
    November 19, 2020

    I loved being able to do most of my shopping online, especially choosing my sales consultant. She was friendly and direct, without any condescending sales... pitches that most places give.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership website! We can't wait to see you again soon. Matt Raymond | General... Manager | matthew.raymond@brownscar.com

  • 5.0 out of 5
    November 17, 2020

    It was a quick drop off and the work was done in a timely manner. I was very happy with the service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Matt Raymond | General Manager | matthew.raymond@brownscar.com

  • 5.0 out of 5
    November 15, 2020

    professional, no pressure, customer service oriented. This 2 the 2nd car I've purchased and will return again for my next car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John and thank you! We can't tell you how much we appreciate your customer loyalty! Matt Raymond | General Manager | matthew.raymond@brownscar.com

  • 5.0 out of 5
    November 13, 2020

    Wonderful, dealt with details the day before over the phone and then came was immediately able to test drive the vehicles I was interested in. The paperwork... went smooth and I was able to drive home with my new vehicle in a timely manner.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Matt Raymond | G...eneral Manager | matthew.raymond@brownscar.com

  • 5.0 out of 5
    November 11, 2020

    The experience I had was amazing. Sayed was so helpful with what I was looking for in a car. I couldn’t ask for a better sales man. Hands on for his knowledge... and experience. If any one is looking for a car I recommend Sayed. Thank you for all you did for me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Matt Raymond | General Manager | matthew.raymond@brownscar.com

  • 5.0 out of 5
    November 9, 2020

    Service appointments here are always very convenient and efficient. The facilities are clean, especially during the COVID-19 era. My car is always impeccably... cleaned after my appointment. Great service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! We hope to be of service to you again in the future. Matt Raymond | General Manager | matthew.raymond@brownscar.com

  • 5.0 out of 5
    November 5, 2020

    Very thorough and courteous. Facilities were marked out well for social distancing and other precautions were in place. Drop off was easy.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Matt Raymond | General Manager | matthew.raymond@brownscar.com

View More Reviews