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Reviews

Average Ratings

3.7
179 lifetime reviews.
  • A great dealership

    I have purchased several cars here over the last 8 years and have had a great experience every time. See zollie Keebler in new car sales. Amazing ...


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    I have purchased several cars here over the last 8 years and have had a great experience every time. See zollie Keebler in new car sales. Amazing guy. The service dept has always taken care of any issues with out a problem and never had to go back for repeat service.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great Deal and Service to Match

    I found a vehicle online that Mac Haik Ford had for sale. I just consumated the deal and the vehicle is being shipped to me in New Jersey. Both th...


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    I found a vehicle online that Mac Haik Ford had for sale. I just consumated the deal and the vehicle is being shipped to me in New Jersey. Both the sales rep, Mike Stangle and one of the managers, Darren Taylor were helpful and professional through the entire process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEST customer service ever from a dealership!!

    I just purchased a used vehicle from a Mac Haik Ford Lincoln dealership for my 16 year old son. I had a few issues with the vehicle the first few ...


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    I just purchased a used vehicle from a Mac Haik Ford Lincoln dealership for my 16 year old son. I had a few issues with the vehicle the first few days after purchasing. I spoke with Patrick in the service department at the Georgetown Texas location. What I was most impressed with was this gentleman's ability to actually listen to my concerns and not only listen, but take care of my concerns. I have been to plenty of service departments and I can only speak from the customer service I received this past week... one word - AWESOME!!! I received my vehicle back yesterday with repairs completed. I then called Duane Harris the GM and left him a voice mail. He promptly returned my call and I let him know about some of the issues I had with the the vehicle and also let him know his service department staff should be commended for the job they did and the customer service they provided to me. Mr. Harris thanked me for calling and offered to remedy the last of my concerns. I teach a customer service class with the agency I work for and I always tell folks that providing good customer service is meeting the expectation of the customer, but extraordinary customer service is consistently exceeding the expectations of the customer. Now when I am speaking about customer service to my classes, this will now be my newest example of a business providing extraordinary customer service. I say thank you to the entire Mac Haik Ford Lincoln staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service problems

    BUYERS BEWARE!!! You can not get an apointment for service. I needed minor repairs on my 2015 F-250. When I contacted the service Dept., I wa...


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    BUYERS BEWARE!!! You can not get an apointment for service. I needed minor repairs on my 2015 F-250. When I contacted the service Dept., I was told that they would give me a time to drop off my truck and then it would sit at their lot until they could get to it which was averaging 2-3 days. I asked if they would give me an apointment in 3 days, a week or 2-3 weeks so I would only be without my truck one day. They refused. I have never encountered anything like this. Until this problem with service, all dealings with Mac Haik had been very good

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Best Service in Town!!

    After going to multiple car dealerships, I felt comfortable at Mac Haik immediately. My salesman, Marshall Benavides, listened to what I was looki...


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    After going to multiple car dealerships, I felt comfortable at Mac Haik immediately. My salesman, Marshall Benavides, listened to what I was looking for and was able to over deliver on my requests! My Ford Escape has all of the luxury features and then some. I really feel as if I got the full ford experience. Marshall gave me time to think through everything before signing the paperwork. No other dealership has prices that come close to what Mac Haik was able to offer me. Marshall will really help you find what you want. He also was patient and understood that I didn't want to rush into anything. So thrilled driving around my new ride! It is the perfect fit! I was also impressed with the financing department. They got me a great interested rate and made the entire trade in process really simple! I would encourage everyone to request Marshall and get in on these unbelievable December sales and rebates!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership

    I have been purchasing vehicles from Mac Haik dating back to when they were in Downtown Georgetown to present. I must say I LOVE this Dealership...


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    I have been purchasing vehicles from Mac Haik dating back to when they were in Downtown Georgetown to present. I must say I LOVE this Dealership and my Sales person Zollie Keebler. It's a good feeling to know I have been able to keep the same salesman all these years. Keep up the GREAT work Mr. Keebler and I will see you Soon for my next purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Marshall Benevides

    The experience was pleasant because Marshall was mannerly, knew how to find common ground with a buyer, was sensitive to what I wanted in a vehicl...


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    The experience was pleasant because Marshall was mannerly, knew how to find common ground with a buyer, was sensitive to what I wanted in a vehicle, able to answer all my questions, always relaxed and smiling. I've been w/ MH since they were Draeger. Best sales experience since David Drageri in 2002. Good store and good people. Thank you all. Dannie Klebold

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    Live in D/FW area found Truck on cars.com called Greg Davis at dealership. Great guy, drove down to Georgetown (200 miles) had excellent service w...


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    Live in D/FW area found Truck on cars.com called Greg Davis at dealership. Great guy, drove down to Georgetown (200 miles) had excellent service well worth the drive. would deal with them again. thanks again Johnny Moore

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • lexus ls 460 used car listing

    got to check a posted Lexus LS 460 as active listing when I got there the car is already sent to auction and its still active in Cars.com...it was...


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    got to check a posted Lexus LS 460 as active listing when I got there the car is already sent to auction and its still active in Cars.com...it was still active after almost 2 weeks..dishonest bait and switch tactic and wasting peoples time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • purchased a used newer model ford fseries

    Bought a used Ford f series, excellent customer service , had Tony for a sales person very professional, then Lucas took over with the finance for...


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    Bought a used Ford f series, excellent customer service , had Tony for a sales person very professional, then Lucas took over with the finance for us did an outstanding job getting us a good bank with lower Apr. An we looked at half a dozen trucks but only a few would work with our income. Highly recommended

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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