Brown's Alexandria Mazda Hours
Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privat
ely owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget.
Oil, Filter Change
$37.95 and up*
Check Engine Light Diagnosis
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The customer service was great! I was happy with how they checked up on me to let me know how it was going and offered me water/snacks.
Thanks for the kudos, Jill. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please ...feel free to stop in or reach out to us if you have any questions for our staff. Best, Steve Forsht - General Manager - firstname.lastname@example.org
Great customer service. In and out with the price I wanted. The car I had emailed about was waiting for me to test drive when I arrived.
Thank you for leaving us this review, Charity. We are very happy to hear that we could help get you set up with the perfect new car for you. If there ...is anything more we can do for you please feel free to come back and see Brown's Alexandria Mazda any time! Take care. Best wishes, Steve Forsht - General Manager - email@example.com
Helpful staff, timely service, clean waiting area, definitely make customers feel important. Will definitely continue my service there and refer friends... and family for purchase or service.
Diana, we appreciate your kind words about the entire service team. Thank you for your recommendations and for continually choosing Brown's Alexandri...a Mazda for your vehicle needs. Best, Steve Forsht - General Manager - firstname.lastname@example.org
Staff members were very friendly and helpful. Communication by text was helpful and efficient. Did not make their best offer first, but eventually came... around to make the sale.
Vera, we appreciate you taking the time to provide us with your positive feedback. We're glad to hear that our team has been very friendly and helpful... during your experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Steve Forsht - General Manager - email@example.com
Got a loaner. They finished quickly. Cleaned up the car nicely. Just an all around good experience. I would recommend them.
Daniel, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough... service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, Steve Forsht - General Manager - firstname.lastname@example.org
Andre was very upfront about everything, and just told us information that we needed to know about buying a new car.
Ryan, thank you so much for taking the time to leave this wonderful review. We're very happy that Andre was here to help you and treated you with the ...customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Steve Forsht - General Manager - email@example.com
Courteous staff. Graciously rescheduled after I showed up and had to make a change to another day. No if's, and's or but's. Nicely done. Showed up on the... rescheduled day and was treated as if a long-time customer. How gracious.
Herb, thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deser...ve. Thank you again and hopefully we get to see you again! Best regards, Steve Forsht - General Manager - firstname.lastname@example.org
I was accommodated on very short notice, despite it was Friday morning.before Memorial Day. Repairs and 15K service was done in less than 3 hours when... I was waiting. Scott kept me updated about progress all that time. Hospitality was also excellent: food and drinks were brought to the waiting room by manager. Great service!
We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their... needs are met when it comes to their vehicle. We are more than happy to accommodate all of our customers who bring their vehicle in for service. We look forward to serving you again in the future! Best regards, Steve Forsht - General Manager - email@example.com
Kojo Dei was a terrific salesperson - very friendly, not pushy, and clearly wanted to accommodate our needs and help us find what we wanted. I also thought... the overall experience was not too stressful and it didn't seem like anyone was playing any "games" with pricing, cars, etc., as most dealerships do. My husband and I have been to many dealerships and dealt with many sales people, and our experience at Brown's with Kojo was the best by far. The process went fairly quickly and we were never left for too long while "behind-the-scenes" discussions were happening, as happens at every other dealership I've been to. After the deal was complete, Kojo showed us the service area, helped connect the Bluetooth, and was just generally helpful and great.
Caroline, we really appreciate you taking time to write this nice feedback about our dealership. Kojo is wholly devoted to the success of our guests' ...experiences and we are both lucky and proud to have him on our team. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Steve Forsht - General Manager - firstname.lastname@example.org
My experience was friendly, concise, and welcoming. Scott was very attentive and made me feel like I was a regular.
Stella, thank you for taking the time to leave us this wonderful feedback! It's a pleasure to hear that we provided you with a friendly, concise, and ...welcoming experience. We will share your comments with Scott and if there is anything more that we can do please come back and see us again. Take care! Best regards, Steve Forsht - General Manager - email@example.com