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Brown's Alexandria Mazda

(4.9) 205 reviews

Dealer on Cars.com since December 1999

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 12:00 PM - 6:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9
205 lifetime reviews. Includes reviews of Brown's Alexandria Mazda from DealerRater.com
  • Great Service Experience Brown's Mazda Alexandria
    July 10, 2016

    Helpful staff, timely service, clean waiting area, definitely make customers feel important. Will definitely continue my service there and refer frie...nds and family for purchase or service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diana, we appreciate your kind words about the entire service team. Thank you for your recommendations and for continually choosing Brown's Alexandri...a Mazda for your vehicle needs. Best, Steve Forsht - General Manager - steve.forsht@brownscar.com


  • Great experience
    February 10, 2018

    I actually did not buy a car from Brown's Alexandria, as I ended up purchasing a Subaru, but I had such a positive experience with my salesperson Benj...amin I felt it worthy of a review. Benjamin was really knowledgeable about the CX-5 we test drove. He wasn't pushy or aggressively trying to sell me a car. He did follow-up with me after the test drive (as expected, since he asked if he could), and we even pleasant to me when I told him I purchased a Subaru. If/when I'm in the market for a Mazda, I would certainly go back to this dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Brown's Alexandria Mazda

    We're delighted to hear that your visit went so well and Benjamin was there to provide you with such exceptional service! We are glad to hear you were... able to get a vehicle that you are happy with regardless if it was with us. Thank you for giving us a shot. Kind regards, Steve Forsht - General Manager - steve.forsht@brownscar.com


  • Wonderful experience
    October 16, 2017

    My fiance and I had an AMAZING experience with Brandon! We initially had gone out on a Sunday to window shop, as where we are from dealerships are clo...sed on Sundays! We weren't sure about our timeline in purchasing and didn't want to waste anyone's valuable time. I cannot stress enough how wonderful Brandon's service was. Vehicle knowledge is not my forte; however, my fiance is a WIZ!! Brandon has an amazing ability to speak to both of our needs, addressing all of our questions with precision. When discussing the more complex questions with my fiance, Brandon was diligent to make sure he could cater to my full understanding as well, as I am far from an expert! The only disappointment is that our work has promptly moved all the way to Texas and without enough time or manpower to purchase our CX-5 directly from Brandon. Needless to say our next experience definitely has a lot to live up to, Bravo!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Brown's Alexandria Mazda

    Anna, thank you for taking the time out of your day to share your experience. We believe in knowledgeable and professional customer service and I'm gl...ad that Brandon made such a great impression on you. We're excited to assist you with every aspect of your automotive inquiries in the future. Sincerely, Steve Forsht - General Manager - steve.forsht@brownscar.com


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Service & Repair

Service Reviews

4.9

109 lifetime reviews of the Service Department.
Includes reviews of Brown's Alexandria Mazda from DealerRater.com

  • Great Service Experience Brown's Mazda Alexandria
    July 10, 2016

    Helpful staff, timely service, clean waiting area, definitely make customers feel important. Will definitely continue my service there and refer frie...nds and family for purchase or service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diana, we appreciate your kind words about the entire service team. Thank you for your recommendations and for continually choosing Brown's Alexandri...a Mazda for your vehicle needs. Best, Steve Forsht - General Manager - steve.forsht@brownscar.com


  • Amazing Experience -- Great Dealership
    October 11, 2017

    Brown's has an excellent detailing service. These guys are magicians! I took my 1999 Miata MX-5 in for a detailing and what an amazing job they did!... My ride looks brand new! The wax job was perfectly executed and the wheels spotless. My cloth seats look spotless and factory new. The engine was cleaned and has never looked this good. Scott Frison in Services could not have been more personable, professional, informative and accommodating. Their pricing is fair and competitive. It was a pleasure dealing with Brown's and I highly recommend them for any one who wants great service and excellent results. Diane Ham Fullerton

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Brown's Alexandria Mazda

    Diane, thank you for leaving us this wonderful review. I am happy to hear that you were pleased with the service you received from Brown's Alexandria ...Mazda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Steve Forsht - General Manager - steve.forsht@brownscar.com


Read all Service & Repair reviews
Service Pricing

    Tire Rotation

    $19.95

    Oil, Filter Change

    $37.95 and up*

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 1999

Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privately owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget.

"Buy happy"

Top Reviewed Employees

Robert DeLarouge

Sales Representative

10 reviews

Anthony Arthur

Sales Representative

7 reviews

Bobby Custodio

Sales Representative

6 reviews

Tasha Huffman

Service Manager

3 reviews

Haroon Mofidi

Sales Representative

2 reviews
Brown's Alexandria Mazda
7400 Richmond Hwy Alexandria, VA 22306
New (888) 882-0718
Used (888) 390-3750
Service (877) 244-6671
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