Downtown Nashville Nissan

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Reviews

Average Ratings

4.2
731 lifetime reviews. Includes reviews of Downtown Nashville Nissan from DealerRater.com
  • LOVE LOVE LOVE THESE FOLKS!!!!

    I had a wonderful experience with the folks at Downtown Nissan. Derek Anderson is the absolute best of the best salesmen!!Honest and down to earth...

    Dealer Response

    Liz- Thanks for leaving us a 5-star review! We are glad that Derek & Kris treated you well. Let us know if you ever need anything!


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    I had a wonderful experience with the folks at Downtown Nissan. Derek Anderson is the absolute best of the best salesmen!!Honest and down to earth folks!!! Kris in the finance department was wonderful. I would sure buy another car from them!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Liz- Thanks for leaving us a 5-star review! We are glad that Derek & Kris treated you well. Let us know if you ever need anything!


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  • Great Service
    April 26, 2017

    I stopped by to have my 2015 Altima recalls cleared. I expected to have to make an appointment and was greeted in the drive in and directed to a s...


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    I stopped by to have my 2015 Altima recalls cleared. I expected to have to make an appointment and was greeted in the drive in and directed to a service advisor who was very helpful and set me an appointment 2 days later. 2 minutes later I met the director Mr. Scripter who was nice and extremely helpful. In talking with him he offered me immediate service if I could wait. I took him up on his offer and was out the door and hour later! I was also impressed with the cleanliness of the service floor. Immaculate! Truly exceptional service.

    Does recommend this dealer
    Came in for service or repair

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  • Best Customer Service

    This was by far the best experience I've ever had! I was able to drive off the lot in a brand new 2017 Nissan Rogue! From the time I walked in the...


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    This was by far the best experience I've ever had! I was able to drive off the lot in a brand new 2017 Nissan Rogue! From the time I walked in the door to the time I left, it was an excellent experience! I did not feel like I pressured into getting anything! Mr. Ricky asked what I wanted and he made sure I got the car best suited for me! The finance department was also great! The tour of the services department was an added plus!! I've never had that happen at any dealership I've ever been to! I certainly recommend anyone who's looking for a new or used Nissan to please go to Downtown Nissan

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    Great customer service!!! The staff was friendly, professional and knowledgeable. I would recommend them everytime to everyone.


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    Great customer service!!! The staff was friendly, professional and knowledgeable. I would recommend them everytime to everyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • BEST Dealer

    I've been to many Nissan Dealerships and this by far was the BEST one! I really appreciated the shuttle service because I didn't have to worry abo...


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    I've been to many Nissan Dealerships and this by far was the BEST one! I really appreciated the shuttle service because I didn't have to worry about waiting, calling an Uber or bothering someone to come and pick me up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Experience!
    April 14, 2017

    My experience began when I found a pre-owned vehicle of interest on cars.com. I submitted an email request for more information and promptly rece...


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    My experience began when I found a pre-owned vehicle of interest on cars.com. I submitted an email request for more information and promptly received a reply with contact information for "Eric B", the internet sales manager, along with answers to the questions that I had about the vehicle. I requested additional photos of the vehicle which Eric promptly texted to me. Eric was very professional, providing all the information requested about the vehicle without being "pushy". After several days, I contacted Eric again to schedule a time to drive the vehicle. We agreed on a time and my wife and I headed to the dealership. The dealership was very neat and clean. We were warmly greeted by the receptionist upon our arrival, and shortly afterwards, Eric brought our car around for us to see and drive. The vehicle was clean inside and out and Eric did a great job pointing out the vehicle's features while answering additional questions I had. Eric was very professional and cordial as we performed our test drive and when we were ready to discuss purchasing the vehicle, his demeanor remained the same. There was no "pressure" only a willingness to help us make a satisfactory deal on the vehicle that we could feel good about. Eric assisted us with our paperwork and introduced us to the gentleman in the finance department who assisted us in completing our purchase. He was also very professional and thorough in explaining everything to us. While we completed our paperwork, we were also provided with snacks and drinks. When all of the paperwork was finished our car was brought around again, this time completely detailed. Our car buying experience with Downtown Nashville Nissan could not have been any better. The experience was outstanding from the first moment of contact to the final sale and even the following day when Eric followed up to thank us again for our purchase. I would definitely recommend this dealership and "Eric B" the next time you are in the market for a new or preowned vehicle.

    Does recommend this dealer

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  • Great Service

    This is my second experience with Downtown Nissan, and Spencer and Leo did an outstanding job working to make sure that my car was repaired and i...


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    This is my second experience with Downtown Nissan, and Spencer and Leo did an outstanding job working to make sure that my car was repaired and in good working order. I was very pleased with the exceptional service I received.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Absolutely amazing!!
    March 30, 2017

    Amy & Natasha, once again, knocked it out of the park with our deal. No pressure, made us feel welcome and comfortable as always. Also, gave us an...


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    Amy & Natasha, once again, knocked it out of the park with our deal. No pressure, made us feel welcome and comfortable as always. Also, gave us an unbelievable deal on our New Pathfinder! Thanks to the entire team at Downtown Nashville Nissan!

    Does recommend this dealer

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  • Excelent service

    The worker are nices and they do at excelent job I am so glad I bought the car there thanks ¿


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    The worker are nices and they do at excelent job I am so glad I bought the car there thanks ¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service!

    Had a CVT recall on a 2014 Altima and the service was excellent. Spencer Dixon is great and asked them to work on my car before they went to lunch...


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    Had a CVT recall on a 2014 Altima and the service was excellent. Spencer Dixon is great and asked them to work on my car before they went to lunch and they did and I was on my way ahead of the time promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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