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Reviews

Average Ratings

4.9
789 lifetime reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.com
  • I Hate Buying Cars, Covert Made It Easy

    My best car buying experience to date. Great job Covert.

    Dealer Response

    Thank you for your kind review! We're glad we were able to make your purchasing experience easy. We hope to see you again!


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    My best car buying experience to date. Great job Covert.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review! We're glad we were able to make your purchasing experience easy. We hope to see you again!


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  • Victor back at it AGAIN!
    May 17, 2017

    I recently purchased a vehicle for my wife through Victor Montes. I was so impressed with him and Noemi Armenta, that I had to come back and trade...


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    I recently purchased a vehicle for my wife through Victor Montes. I was so impressed with him and Noemi Armenta, that I had to come back and trade in my car as well. Victor was able to find a truck I liked, and Mitch made it work within my budget. To top it off, the one we agreed on had all the bells and whistles I could imagine and it was still within budget. He was able to narrow down my options over email and text message so by the time I showed up to the dealership I knew exactly which truck I wanted. I took it for a test drive and the rest was history. I would like to acknowledge Noemi for all her hard work behind the scenes. She was able to negotiate a good rate and keep my monthly payments low. Thank you both so much!

    Does recommend this dealer

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  • Great experience
    May 15, 2017

    I can not say enough good things about my experience at Covert Buick GMC. Victor Montes was cordial and very accommodating even though he was swam...


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    I can not say enough good things about my experience at Covert Buick GMC. Victor Montes was cordial and very accommodating even though he was swamped and working with several customers at the same time. I got the vehicle I wanted at the price I wanted. Everyone was so nice and professional! If you have high expectations for a pleasant car buying experience, I highly recommend this dealership.

    Does recommend this dealer

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  • Victor Makes it Happen
    May 15, 2017

    My wife and I came in to trade in her 2 door coup for a 4 door crossover since she is due to give birth in September. We needed a family friendly ...


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    My wife and I came in to trade in her 2 door coup for a 4 door crossover since she is due to give birth in September. We needed a family friendly car. Victor is bilingual with Spanish, so he and my wife were able to communicate exactly what she was looking for. He was able to narrow down our needs and find a vehicle that also met our budget. Even with the negative equity in her trade in lumped into the new car price, Victor was still able to provide a monthly payment we could afford for the GMC Terrain. He was very attentive, answering all phone calls, texts, or emails within 10 minutes. He was even able to present us with different color options on our limited budget. I greatly appreciate all his effort and would recommend him to anyone looking to get a new vehicle.

    Does recommend this dealer

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  • great services and great efficient process!
    May 1, 2017

    For leasing our new Buick, we experienced an excellent efficient process and services. Sales consultant, followed up with our phone calls, introd...

    Covert Buick GMC Austin

    Thank you for taking the time to write us this great review! We are proud to have given you a quick and pleasant car buying process and found the ...


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    For leasing our new Buick, we experienced an excellent efficient process and services. Sales consultant, followed up with our phone calls, introduced us to business manager and they both worked with us to meet our desire car as well as our target budget. We appreciate Victor Montes and Mitchell Beaty!

    Does recommend this dealer
    Covert Buick GMC Austin

    Thank you for taking the time to write us this great review! We are proud to have given you a quick and pleasant car buying process and found the perfect car for you and made sure it fit into your budget. We will be certain to tell Victor and Mitchell how much you appreciated them. Please think of us again for any of your future needs.


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  • Jordan was great
    April 30, 2017

    Jordan was very responsive to all phone calls, texts, and emails. I tried using email on her day off, so I wouldn't bother her, but still got an i...

    Covert Buick GMC Austin

    Thank you for taking the time to post your review! We appreciate your business and your feedback. We look forward to serving you again in the future.


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    Jordan was very responsive to all phone calls, texts, and emails. I tried using email on her day off, so I wouldn't bother her, but still got an immediate response. Very knowledgeable and easy to work with. Never felt like she was pushing too hard to close a deal. I held back on giving 5 stars for the dealership because the finance part felt extremely rushed. The financing manager seemed more focused on finishing than making sure I understood the package he was putting together or the options that he was offering.

    Does recommend this dealer
    Covert Buick GMC Austin

    Thank you for taking the time to post your review! We appreciate your business and your feedback. We look forward to serving you again in the future.


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  • OUT OF TOWN BUYERS - STAY OUT OF TOWN!!
    April 19, 2017

    I'm originally from Austin, TX. Life has taken me to OKC for a bit and then on to New Mexico. I mention this, because in 2015 I bought a car onlin...


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    I'm originally from Austin, TX. Life has taken me to OKC for a bit and then on to New Mexico. I mention this, because in 2015 I bought a car online from Roger Beasley Mazda. This year I thought "it's time for a new car". I elected to purchase a car using this 21st Century Technology, The Internet. After TWO days of working a deal, including getting pictures, VIN, personal information and being told we had a hold on a vehicle... COVERT SOLD THE VEHICLE out from under us. We weren't even notified that it was being looked at further, instead the supervisor rudely let us know "they don't normally do deals this way". OK - if you want a reputable buyer who is looking for a specific vehicle, they're not always going to be in the same location. When you START a deal and get personal information from a prospect, you should probably focus on closing just that one deal, or perhaps communicating the active sales status on the vehicle. Grew up hearing "Covert is a trusted name" guess I trusted them too much. Thanks for LITERALLY nothing, Covert Buick. Special shout outs to Nate and his supervisor for the shady wheelings!

    Does not recommend this dealer

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  • Easiest Care Deal I Have Ever Done
    April 18, 2017

    Jamie Morris is a pleasure to work with and made the process so easy. I had been shopping around for quite a while for a new vehicle and I saw th...

    Covert Buick GMC Austin

    Matthew- Thank you for your loyal business and support. It is beyond wonderful to hear about your experience with Jamie. Please visit us again soon.


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    Jamie Morris is a pleasure to work with and made the process so easy. I had been shopping around for quite a while for a new vehicle and I saw that Covert had what I was looking for. I reached out to Jamie to see what they could do to get the deal done. Jamie did an incredible job answering all of my questions, getting me the best deal I had been presented and getting it all wrapped out without all of the back and forth and waiting around. We were so happy with the one truck we bought I end up buying two more vehicles that day from him. I will go no where else and deal with no one else going forward. Thank you Jamie for all of your help, you made car buying a pleasurable experience again and I no longer dread it. If you are in the market for a car spend some time with Jamie, you won't work with anyone else from that point on, I won't.

    Does recommend this dealer
    Covert Buick GMC Austin

    Matthew- Thank you for your loyal business and support. It is beyond wonderful to hear about your experience with Jamie. Please visit us again soon.


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  • 2017 Buick Enclave purchase
    April 1, 2017

    Jordan Casas was a great person to deal with. She was professional, knowledgeable, friendly, and efficient. I would definitely come back to Cove...

    Covert Buick GMC Austin

    Hi, Brian and Anita! We're very happy to see that Jordan helped you feel welcome and respected at our dealership. We appreciate your business and ...


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    Jordan Casas was a great person to deal with. She was professional, knowledgeable, friendly, and efficient. I would definitely come back to Covert Buick to buy another new car from her. You could tell she loves her job and does whatever she can to make the customer feel comfortable and important! She never was pushy and did everything she could to get us the best deal possible. She is a perfect example of what a car salesperson should be! I will be more than happy to refer friends and/or family to her.

    Does recommend this dealer
    Covert Buick GMC Austin

    Hi, Brian and Anita! We're very happy to see that Jordan helped you feel welcome and respected at our dealership. We appreciate your business and your five-star review!


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  • Easy Breezy
    April 1, 2017

    Jordan Casas was the perfect sales consultant. She was helpful, friendly and got us the best deal. This is our 3rd car from Covert Buick and we ...

    Covert Buick GMC Austin

    Melissa, thank you for the wonderful review! Jordan will be thrilled to know how much you appreciated her. We are very grateful for your repeated ...


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    Jordan Casas was the perfect sales consultant. She was helpful, friendly and got us the best deal. This is our 3rd car from Covert Buick and we always walk away feeling great about the service and our purchase.

    Does recommend this dealer
    Covert Buick GMC Austin

    Melissa, thank you for the wonderful review! Jordan will be thrilled to know how much you appreciated her. We are very grateful for your repeated business and hope we can always supply you with quick and easy service. Chris Cannatti, 512-583-3213


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