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Covert Buick GMC Austin

(1,689 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2015 consumer dealer award
New (512) 961-5792 (512) 961-5792
Used (512) 354-4435 (512) 354-4435
Service (512) 364-0086 (512) 364-0086

Reviews

(1,689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.

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I'm a return customer, if I could give NATE 10 stars I

I'm a return customer, if I could give NATE 10 stars I would , he went above and beyond helping us with our new truck. Thank you so much NATE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and efficient The dealership is clean and

Friendly and efficient The dealership is clean and refreshments were readily available. Phone calls were answered in a timely manner. Nick proved to be effective; not overly assertive. Any follow up contacts were concise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership always takes exellant care of me!

This dealership always takes exellant care of me! Very professional, courteous and reliable! You can’t get better service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

WOW!

WOW! The first oil change on our new car and the Service Department made the process an excellent experience. Thank you, Kim, for helping to introduce us to your Service Department team and the quality of work we can expect in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a pleasure to have my Cadillac fixed in just a few

What a pleasure to have my Cadillac fixed in just a few days and have it picked up and delivered. Got a clean car back and great people who picked up and delivered. Wayne set things up and saw that I was kept informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Peyton Ritchie (service adviser) is the best!

Peyton Ritchie (service adviser) is the best! Highly recommend requesting him when you need service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Replaced dash screen.

Replaced dash screen. Still doesn’t work, spent $1,800 and can’t afford to do it again. The service dept. is not worth the price they charge. Strongly recommend different dealer to anyone who asks my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Out it town transaction, easy to deal with over the phone

Out it town transaction, easy to deal with over the phone for sales and finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Alex and Angel were awesome and knowledgeable in helping

Alex and Angel were awesome and knowledgeable in helping me purchase my 2023 GMC Acadia Denali! thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure working with covert gmc.

Always a pleasure working with covert gmc. Fast quality service. Even had snacks for me while I waited

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.