Covert Buick GMC Austin

Excellent service. Thank you Terrence for adding a personal touch. God bless all at Covert.

Great service, communication and limited repair time. I completely consider returning for future repairs on my vehicles.

After a two hour wait for what we were told was “not busy” we found tobacco in the front seat! My husband nor I smoke.

Nate was the best! He tailored my needs and made it happen. He was very good at his job and very knowledgeable about the product. Management was great as well.

There were no loaner cars available. I don't think this reflects on the service departments work but it would have been nice if there was a service offered. This was my work vehicle. For personal use, I have an Alpha Romeo and if they don't have loaners, they will provide a riding service. Again, I don't think this is a reflection on the service department.

Good customer service in both timing and quality of work. Always friendly and kind with extra assistance and support.

Excellent service. My advisor Colton Cooper is exceptional as always. Service was easy to schedule.

They kept me informed each step of the way as they serviced my car. Having it washed before being returned is most appreciated as in the comfort of the waiting area and the d so snacks available

Great experience and service from the service advisor to the car wash and oil change

Where do I start????? Worst service department ever! Took four trips into the shop before the problem was solved and the last trip took almost two weeks to be solved. One of the trips of the truck in the shop resulted in my truck being dented by service. Last trip also resulted in hub caps not being properly tightened. I could go on and on!.