Mercedes-Benz of Freehold

Thank you. Your email has been sent to the dealer.

Reviews

4.0
Average based on 33 reviews.
  • The staff and the quality of service are amazing.

    This is my second vehicle from this dealer and each time I go there I am treated with such respect and a sense of value. The facility is beautiful...

    Dealer Response

    Barbara, Thank you for your kind words. I appreciate you taking the time to write them. I'm pleased to hear William has done everything to make s...


    Show Full Review

    This is my second vehicle from this dealer and each time I go there I am treated with such respect and a sense of value. The facility is beautiful and elegantly maintained. The staff is very welcoming and seem appreciated of my business. My salesperson, William Hoblitzell, was so kind, gentle and understanding of my needs. He explained everything in detail and made sure that I understood him. Billy in the finance department was just as kind, gentle and understanding. My experience at this dealership restored my faith in people. Mercedes-Benz of Freehold is now my home. I will never use another dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, Thank you for your kind words. I appreciate you taking the time to write them. I'm pleased to hear William has done everything to make sure you have a great experience. I hope to continue earning your customer satisfaction. If there is anything else I can do, please let me know. Dan Malloy, General Manager


    Hide Full Review
  • Nothing but positives to say about this dealership

    From service, to sales, to finance, my experiences at Mercedes-Benz of Freehold have been nothing short of enjoyable. Over the last month, my fami...

    Dealer Response

    Thank you Chelsea for the kind words about our staff! We are thrilled that you had such a wonderful experience here with us! We look forward to yo...


    Show Full Review

    From service, to sales, to finance, my experiences at Mercedes-Benz of Freehold have been nothing short of enjoyable. Over the last month, my family and I have worked with the Freehold team in many aspects, and every member has gone above and beyond to succeed our expectations, and has been happy to do so, too. When bringing in our cars for servicing, Vito and George have been straight-forward and honest, and have made what can be a dreadful trip quite the opposite. When looking to make a new purchase, Dan, Freehold's Sales Manager, and Tom, one of Freehold's Client Advisors, were both so extremely patient, I can't even begin to express my gratitude. Never did I feel like I was just another sale for the month. Their interests were always in finding me a car I was happy with, comfortable in and excited to drive (even after visiting practically every day over the last week). They've put a permanent smile on my face. When discussing financing options, Nick, too, made what many may consider to be the least favorite part of the car-buying process, enjoyable. No question was too small, which was very much appreciated. And even after this process was finished, and the team had already won my business, I learned the ins and outs of my new purchase, with a delivery consultant, Rob, who taught me all there was to know, with so much enthusiasm. And, I was given a big congratulations from their GSM, Anthony. What I can say is this: If you're looking to make any car buying decisions, see Mercedes-Benz of Freehold and meet the Freehold team. My experience has shown me that their #1 priority is making the customer happy. And for the customer, finding a dealership your comfortable with is the most important step.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Chelsea for the kind words about our staff! We are thrilled that you had such a wonderful experience here with us! We look forward to your next visit here!


    Hide Full Review
  • Willie Barron is an assume caring sales man!!

    Ever since I've met Willie Barron at Freehold Mercedes , he's always been attentive, he listens and shows a great deal of patients when I'm unsure...

    Dealer Response

    Thank you for your business, and your kind words about Willie!


    Show Full Review

    Ever since I've met Willie Barron at Freehold Mercedes , he's always been attentive, he listens and shows a great deal of patients when I'm unsure. The no pressure atmosphere he creates, reassured me I'm going to get what I want and need. Assume Guy and sales person!!! By the way, my wife and I love sitting at his desk having conversations other than trying to sale us a car.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, and your kind words about Willie!


    Hide Full Review
Read All Reviews