Maxwell Ford Supercenter

New 888-443-6925 Dealer Website
Used 877-289-1804 Email Dealer
Service 888-838-2983

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.2
107 lifetime reviews.
  • Great experience...painless shopping!

    I found a Tahoe online, called and spoke with Donald who immediately pulled up information over the phone and scheudled an appointment with me. Wh...

    Dealer Response

    Anderson thank you for your business and feedback. Don does a great job and has been here for over 5 years. If he or anyone of the managers can ev...


    Show Full Review

    I found a Tahoe online, called and spoke with Donald who immediately pulled up information over the phone and scheudled an appointment with me. When we arrived, he quickly brought us the car and allowed us to take it for a test drive. He was so kind and patient and not at all pushy. After they looked at my truck for a trade-in, we were able to conduct the rest of our business over the telephone, so that I could be home with my little ones rather than sitting at a dealership. The manager Ike was great at working the numbers to get me where my goal was at the end. I am very happy with my experinece. This time I was very specific with all dealers over the phone before going to their shops, and this was the one of the few dealers out of many in which the salesman was prepared and not even the least bit pushy. Car shopping is an exhausting chore, but Don and Ike took great care of us. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
    Dealer Response

    Anderson thank you for your business and feedback. Don does a great job and has been here for over 5 years. If he or anyone of the managers can ever be of help please let us know.


    Hide Full Review
  • Happy

    I have been expecting a survey that comes with a new car purchase but haven't received it. Miguel Ochoa was very professional and he even took the...

    Dealer Response

    Thank you Henrietta for the kind words about Miguel! We thank you for your business and look forward to your next visit!


    Show Full Review

    I have been expecting a survey that comes with a new car purchase but haven't received it. Miguel Ochoa was very professional and he even took the paperwork to my house to sign. I just wanted to say thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Henrietta for the kind words about Miguel! We thank you for your business and look forward to your next visit!


    Hide Full Review
  • Found a great car at a great price

    Jeff Lynch and Alex Smotherman did an excelent job of getting us into our new Edge

    Dealer Response

    Hi there Mandy! Thank you for reviewing Jeff, Alex and our dealership, we appreciate your business!


    Show Full Review

    Jeff Lynch and Alex Smotherman did an excelent job of getting us into our new Edge

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there Mandy! Thank you for reviewing Jeff, Alex and our dealership, we appreciate your business!


    Hide Full Review
  • Thank you Miguel Ochoa

    I some truck issues right after purchase but Miguel Ochoa has done a great job with not only the sale but helping follow up with service.

    Dealer Response

    Jay, thank you for reviewing our store, Miguel in particular, and for your business! Glad to hear he did a great job after the sale, too!


    Show Full Review

    I some truck issues right after purchase but Miguel Ochoa has done a great job with not only the sale but helping follow up with service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jay, thank you for reviewing our store, Miguel in particular, and for your business! Glad to hear he did a great job after the sale, too!


    Hide Full Review
  • GO SEE JENNIFER!!

    Love my new used car I bought from Maxwell Ford! Second car I've bought with Jennifer Odom and I couldn't be happier! Always a good car buying e...

    Dealer Response

    Thank you Susan for the kind words about Jennifer! It is always great to hear that we were able to make a customer's car buying experience truly e...


    Show Full Review

    Love my new used car I bought from Maxwell Ford! Second car I've bought with Jennifer Odom and I couldn't be happier! Always a good car buying experience with her!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Susan for the kind words about Jennifer! It is always great to hear that we were able to make a customer's car buying experience truly exceptional!


    Hide Full Review
  • Happy Owner of New F-150

    Go see Jennifer Odom next time your at Maxwell Ford! Jennifer made the buying process quick and easy. She respected my budget and somehow negotia...

    Dealer Response

    Thank you Mike for the kind words about Jennifer! We are thrilled that she provided you with a great car buying experience here with us!


    Show Full Review

    Go see Jennifer Odom next time your at Maxwell Ford! Jennifer made the buying process quick and easy. She respected my budget and somehow negotiated a way for me to drive off in my dream truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mike for the kind words about Jennifer! We are thrilled that she provided you with a great car buying experience here with us!


    Hide Full Review
  • Worse service provided by Maxwell Ford Service

    I went to Maxwell Ford on Tuesday December the 20th for an oil change. I had to get a rental car to be able to drive for work. I tried calling the...

    Dealer Response

    Hello RF, Thank you for telling us about what happened during your service visit. We would like to make things right, can you please call our s...


    Show Full Review

    I went to Maxwell Ford on Tuesday December the 20th for an oil change. I had to get a rental car to be able to drive for work. I tried calling the service advisor and the service manager for any update the following days but never heard from anyone until a Friday afternoon. Honeslty the costumer service by these employees is the worse I've ever experienced at this location by the time I picked the truck up and check the job done the oil stick was below the low level. My question is "What did they do 4 days with my truck???" I can't belive they did a very poor job in so many days. Plus my truck has two dings on the side and broken oil stick. This service was deplorable. Be aware of this location how they treat their customers so better go to different location because here they will take any advantage from you.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello RF, Thank you for telling us about what happened during your service visit. We would like to make things right, can you please call our service manager, Jim May, at 512-916-2682? Thank you.


    Hide Full Review
  • Go see Miguel. Very nice and great communication.

    I bought here multiple times and this has been by far the best experience yet. I was able to get a new Truck and Mr. Ochoa helped me get my Milita...

    Dealer Response

    Thank you Jesse for the kind words about Mr. Ochoa! We thank you for your continued business and look forward to your next visit!


    Show Full Review

    I bought here multiple times and this has been by far the best experience yet. I was able to get a new Truck and Mr. Ochoa helped me get my Military status going for discounts and made it so easy to get it to fit in my budget explaining the entire process.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jesse for the kind words about Mr. Ochoa! We thank you for your continued business and look forward to your next visit!


    Hide Full Review
  • Great Dealership

    Mark G. Was a great salesman, found the car on Cars.com, called Marking and he was polite, knowledgeable and was able to describe the car in detai...

    Dealer Response

    Thank you for the kind words about Mark! We are thrilled that he provided you with a great car buying experience here with us! We look forward to ...


    Show Full Review

    Mark G. Was a great salesman, found the car on Cars.com, called Marking and he was polite, knowledgeable and was able to describe the car in detail. Bought the car in just few days!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about Mark! We are thrilled that he provided you with a great car buying experience here with us! We look forward to your business with us again!


    Hide Full Review
  • Thank you Miguel Ochoa and Rene

    The Manager Ike in used car's gave us a great deal on our last purchase and because Miguel Ochoa and Rene Sanchez along with Ike were so nice and ...

    Dealer Response

    Martha, thank you for reviewing Ike, Rene and Miguel! We hope you love your new truck for YEARS to come!


    Show Full Review

    The Manager Ike in used car's gave us a great deal on our last purchase and because Miguel Ochoa and Rene Sanchez along with Ike were so nice and efficient we decided to come back and upgrade to a new Truck. thank you Miguel Ochoa and Rene Sanchez again for your awesome help with this new purchase. I will send you guy's all the business I can.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martha, thank you for reviewing Ike, Rene and Miguel! We hope you love your new truck for YEARS to come!


    Hide Full Review