Reviews
Determined salesman
Our salesman Jordan Louis did everything he could to get us a great deal on our new car. He kept in contact after the purchase and helped us take care of a couple of delayed items. His eagerness to please was very much appreciated.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service!
The attention and service I receive from Jared is beyond compare. I've been doing business with AutoNation for many years and they never let me down!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
The service agent was very respectful. He had the vehicle repaired with no additional time or cost. This not unusual service in the 15 years that we have been going to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Friendly Helpful Group
Spent almost a day driving, talking options and prices, and left with a car on order. Four months and a week later, it came in. They called us before the dealer-installed options were installed, or even into the dealership, but we were fine with that (would have been better had someone reviewed the options they needed to have in hand, and had them the day the car came in so they could have done the work before we picked the car up, but...). Finishing the purchase took 5 hours, which was longer than we preferred. And, in negotiating the deal, we figured the dealership wouldn't budge much on a special order, so we hoped for a better trade-in value for our immaculate 4Runner, and had to hold very firm to our trade-in value to get what we wanted. In the end, the dealership not only gave a little on the new car price, which was a nice surprise, but they gave us a little more for the 4Runner than we wanted to feel comfortable. I negotiate for a living, so I was perhaps better equipped than the average person to feel my way through the process. But, in the end, our willingness to sell our 4Runner in a private sale was perhaps the catalyst to a very good deal with A.J. and Craig. We weren't going to walk away from the new car, so all they had to be was not-greedy, and they were not greedy and we were satisfied. The extra for the 4Runner was icing on the cake.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Toyota Highlander Service
Greg Coy always provides excellent service. I always receive prompt attention when I arrive for service and explanation of services. I am always confident when I leave that my vehicle is safe to drive. Greg is the reason my vehicle has been maintained so well. I appreciate him and his service very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you had such a positive experience with us, Judith! If you ever need any help, please give us a call!
Great service!
Pleasant experience with professional caring service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Service and clean facility
Good Service and clean facility. Wait time was not too long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair process professional
Greg Coy is always friendly professional and not pushy about services recommended
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Scion TC service
Terrific service on my Scion TC. Almost 100,000 miles and it runs like new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good work and nice service center
I usually wait on service for my cars and they are ready in less than 45 minutes. Oil level on the dipstick is always exactly to the full line which isn't usually the case with other places. Service advisors are pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
