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AutoNation Toyota South Austin

(4,006 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Determined salesman

Our salesman Jordan Louis did everything he could to get us a great deal on our new car. He kept in contact after the purchase and helped us take care of a couple of delayed items. His eagerness to please was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service!

The attention and service I receive from Jared is beyond compare. I've been doing business with AutoNation for many years and they never let me down!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

The service agent was very respectful. He had the vehicle repaired with no additional time or cost. This not unusual service in the 15 years that we have been going to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Friendly Helpful Group

Spent almost a day driving, talking options and prices, and left with a car on order. Four months and a week later, it came in. They called us before the dealer-installed options were installed, or even into the dealership, but we were fine with that (would have been better had someone reviewed the options they needed to have in hand, and had them the day the car came in so they could have done the work before we picked the car up, but...). Finishing the purchase took 5 hours, which was longer than we preferred. And, in negotiating the deal, we figured the dealership wouldn't budge much on a special order, so we hoped for a better trade-in value for our immaculate 4Runner, and had to hold very firm to our trade-in value to get what we wanted. In the end, the dealership not only gave a little on the new car price, which was a nice surprise, but they gave us a little more for the 4Runner than we wanted to feel comfortable. I negotiate for a living, so I was perhaps better equipped than the average person to feel my way through the process. But, in the end, our willingness to sell our 4Runner in a private sale was perhaps the catalyst to a very good deal with A.J. and Craig. We weren't going to walk away from the new car, so all they had to be was not-greedy, and they were not greedy and we were satisfied. The extra for the 4Runner was icing on the cake.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Toyota Highlander Service

Greg Coy always provides excellent service. I always receive prompt attention when I arrive for service and explanation of services. I am always confident when I leave that my vehicle is safe to drive. Greg is the reason my vehicle has been maintained so well. I appreciate him and his service very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy you had such a positive experience with us, Judith! If you ever need any help, please give us a call!

Great service!

Pleasant experience with professional caring service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Service and clean facility

Good Service and clean facility. Wait time was not too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repair process professional

Greg Coy is always friendly professional and not pushy about services recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carolyn, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Scion TC service

Terrific service on my Scion TC. Almost 100,000 miles and it runs like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good work and nice service center

I usually wait on service for my cars and they are ready in less than 45 minutes. Oil level on the dipstick is always exactly to the full line which isn't usually the case with other places. Service advisors are pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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