Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
179 lifetime reviews.
  • Lynn Layton Ford, Decatur, Al

    Most pleasant car buying experience possible. All of the people there were genuinely helpful and friendly as well as efficient. We are so happy ...

    Dealer Response

    Hi Claude, Thank you very much for taking the time to give us such a wonderful review. We greatly appreciate your business and we hope you enjoy ...


    Show Full Review

    Most pleasant car buying experience possible. All of the people there were genuinely helpful and friendly as well as efficient. We are so happy that we ended up there. They are so well organized and everything went so smoothly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Claude, Thank you very much for taking the time to give us such a wonderful review. We greatly appreciate your business and we hope you enjoy your new vehicle!


    Hide Full Review
  • Looking for a hybrid car

    I have been in contact with the sales team and they were very professional and we have not met yet.But thay stadded with me all the time.This was ...

    Dealer Response

    Thank you Ronald for the amazing review! We look forward to meeting you :)


    Show Full Review

    I have been in contact with the sales team and they were very professional and we have not met yet.But thay stadded with me all the time.This was very professional for a sales representative.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ronald for the amazing review! We look forward to meeting you :)


    Hide Full Review
  • Used Car Purchase

    My sales rep was very helpful. The offers and counter-offers were direct and respectful. The final deal was very close to my expectations. Most n...

    Dealer Response

    Hi Doug, So happy to hear that you were able to secure a great deal with us. Thank you for your business!


    Show Full Review

    My sales rep was very helpful. The offers and counter-offers were direct and respectful. The final deal was very close to my expectations. Most notably was that they gave me affair price for my trade-in. Something that other dealers seem to be short-sighted on.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Doug, So happy to hear that you were able to secure a great deal with us. Thank you for your business!


    Hide Full Review
  • Car purchase

    My experience in purchasing a car from this dealership was great. The employees were so nice and took care of every detail. I highly recommend ...

    Dealer Response

    Hi Lala! Thank you for your business and your awesome review. Enjoy your new vehicle for many miles to come. -Austin Craft 256-350-2120


    Show Full Review

    My experience in purchasing a car from this dealership was great. The employees were so nice and took care of every detail. I highly recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lala! Thank you for your business and your awesome review. Enjoy your new vehicle for many miles to come. -Austin Craft 256-350-2120


    Hide Full Review
  • Robert Tetzlaff 2016 explorer

    Outstanding experience over all. The sales people were very knowledgeable and were able to answer all my wife's and my questions. I am going to b...

    Dealer Response

    Hi Robert thank you for the kind words about our staff here. I noticed you left a 2 star review was there any problems you experienced here? If so...


    Show Full Review

    Outstanding experience over all. The sales people were very knowledgeable and were able to answer all my wife's and my questions. I am going to but another explorer that is currently being driven by dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert thank you for the kind words about our staff here. I noticed you left a 2 star review was there any problems you experienced here? If so please email me at austin.craft@lynnlayton.com or call me (Austin Craft) at 256-350-2120


    Hide Full Review
  • Charged too much and took 3 times to get it right

    First I want to say we thank them for helping us in an emergency situation. Five stars for that, HOWEVER, it took 3 times to get it right and they...

    Dealer Response

    Hi Dennis I am terribly sorry about the problems you've experienced. I will forward this info to our Service Manager. If you have any questions pl...


    Show Full Review

    First I want to say we thank them for helping us in an emergency situation. Five stars for that, HOWEVER, it took 3 times to get it right and they charged a rediculous amount! Changed all spark plugs and boots, cost $491.09 and $396.00 of that was labor! 4 HOURS later we were on the road. Got 6 miles down the road and it was still was missing. Had to drive to the next exit 10 miles away, and drive 15 miles back to the dealership. Bad spark plug they said. (My husband kept saying it was the coil). Changed spark plug, we drove 6 miles down the road (no turning around on I-65. And we were pulling a 30 ft travel trailer) and it started missing again. Drove 15 miles back and this time they changed the coil. Finally we were on our way almost 6 hours after we got there that morning. We are thankful it was fixed. We are thankful they helped us but we feel the cost of service, especially since it took 3 times to get it fixed, was very pricey. We have filed a formal complait with Ford Motor Co.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dennis I am terribly sorry about the problems you've experienced. I will forward this info to our Service Manager. If you have any questions please call us at 256-350-2120 or email me at austin.craft@lynnlayton.com


    Hide Full Review
  • Lynn Layton Ford, Decatur, Al

    This has been the best buying experience that I have ever had in buying a new vehicle. Wade Pendegrass, Austin Craft, Stan Silver and the Finance...

    Dealer Response

    Thank you for taking the time to write such a wonderful review. We are thrilled to know you had a great experience at Lynn Layton Ford. We are ver...


    Show Full Review

    This has been the best buying experience that I have ever had in buying a new vehicle. Wade Pendegrass, Austin Craft, Stan Silver and the Finance Manager were all first rate. They went out of the way to ensure that I had a positive experience at their dealership, from maintaining contact with me (even though they didn't know I was going to buy from them), to putting out a great product, to offering the best deal (top dollar for my trade and an unbeatable price on the new Mustang!!!) that I could find anywhere.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write such a wonderful review. We are thrilled to know you had a great experience at Lynn Layton Ford. We are very grateful to earn your business. Have fun in your new Mustang! Best regards, Doris Holder Lynn Layton Ford


    Hide Full Review
  • Ford Fusion Purchase

    Sales Representative treated us like friends! His name is Ricky.

    Dealer Response

    Hi Kim, Thank you for the Five Star review! Ricky is absolutely the best! We hope you enjoy your new Fusion. Best regards, Doris Holder Lynn Layto...


    Show Full Review

    Sales Representative treated us like friends! His name is Ricky.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kim, Thank you for the Five Star review! Ricky is absolutely the best! We hope you enjoy your new Fusion. Best regards, Doris Holder Lynn Layton Ford


    Hide Full Review
  • New 2017 F150 XLT - Lynn Layton Ford

    Everybody at the dealership was friendly and very helpfull. It was a no pressure envroment and the salesman answered all my questions and really w...

    Dealer Response

    Hi Rick, We are very grateful to earn your business and thank you for the nice review. We are always here to help in anyway possible. We hope you...


    Show Full Review

    Everybody at the dealership was friendly and very helpfull. It was a no pressure envroment and the salesman answered all my questions and really worked out a great deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rick, We are very grateful to earn your business and thank you for the nice review. We are always here to help in anyway possible. We hope you enjoy your new Ford! Best regards, Doris Holder Lynn Layton Ford


    Hide Full Review
  • Randy

    Lynn Layton Ford is a great place to get a good deal on a new vehicle. I leased my first vehicle with them 3 years ago and was extremely pleased ...

    Dealer Response

    We are incredibly happy that you decide to keep doing business with us. We hope you enjoy your new vehicle! Thanks again, Austin Craft Business ...


    Show Full Review

    Lynn Layton Ford is a great place to get a good deal on a new vehicle. I leased my first vehicle with them 3 years ago and was extremely pleased with the whole process. This is why I came back to them because they seem like family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are incredibly happy that you decide to keep doing business with us. We hope you enjoy your new vehicle! Thanks again, Austin Craft Business Manager Lynn Layton Ford


    Hide Full Review